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Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,103 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony XM6's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones with great sound quality, I think they sound too muddy. I use a pair of air pods max and I feel like the sound quality doesn't compare unless you like a more bassy sound. Airpods have a more balance sound. Great build quality and very nice case. Simply wasn't for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximilian,

      Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphone Xm6 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, would highly recommend, they are expensive but if you can afford definitely get them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamuelT,

      Thank you for choosing Sony!

      We're excited to hear that you value the WH1000XM6 headphones and would recommend them to others. Your endorsement means a lot, and we’re glad the quality and experience they offer resonate with you. We appreciate your trust in choosing our product.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones, so comfortable even after wearing them for hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yazzyyy!
      Thank you for sharing your feedback with us on the WH-1000XM6 headphones!
      It is fantastic to know that you find the headphones so comfortable and can wear them for hours.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Cute Color!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! Super comfortable and sound awesome! Helps me focus and stay on taks for long study sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanh,

      We are thrilled to hear that your WH-1000XM6 headphones are helping you stay focused during your study sessions! It is great to know that you are enjoying the comfort, sound quality, and the Sand Pink color.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    NOISE CANCELING !!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to buy these. The noise canceling is so good! I use them editing in DaVinci Resolve. Use them for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HenryB!

      We are absolutely thrilled to hear that your WH-1000XM6 headphones have become such a versatile part of your daily routine! It is awesome to know that our noise-canceling technology is providing the focus you need while editing in DaVinci Resolve, and then powering you through your sessions at the gym.

      Finding a pair of headphones that can transition from professional creative work to a high-energy workout is exactly what we strive for. We’re so glad you’re enjoying the premium Sony experience across the board.

      Thank you for choosing Sony and for the high recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for mowing. Noise cancellation works great. It’s easy to make phone calls

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristan,

      It brings us great satisfaction to hear that the noise cancellation of your WH-1000XM6 is making your yard work so much more enjoyable by blocking out the engine noise. Since you use them while being active outdoors, we recommend regularly wiping down the ear pads with a soft, dry cloth to keep the materials in top condition after a long day of mowing.

      Thank you for choosing Sony to be your companion even during the toughest tasks!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Best noise cancelling headphones

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible noise cancelling headphones with outstanding sound quality. The Sony WH-1000XM6 is the best in its class with long battery life and premium comfort for all-day wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosD,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the exceptional noise-cancelling features and sound quality of the WH-1000XM6. Your recognition of its long battery life and premium comfort means a lot to us, as we strive to deliver products that enhance your daily listening experience. Your kind words inspire us to continue innovating and providing top-tier audio solutions.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphones are nice..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lovely. Been using them on every trip and to gym. Even on walks. That ate just great headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knight!
      Thanks so much for sharing your feedback with us.

      We are thrilled to hear that your WH-1000XM6 headphones have become such a big part of your daily routine, from your travels to your gym sessions.

      These headphones are built to keep up with you. They feature world class noise canceling that blocks out the world around you and a long battery life so the music never stops. Plus, they are designed to be super comfortable, making them perfect for those long walks or flights.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had them for a short while, but I love the sound and absolutely love the noise cancellation. They were perfect for my flight to Japan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sony never disappoints! I tend to upgrade with each generation, and these are best yet!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi US285126!
      Thanks for the awesome review! We are thrilled to hear that you've enjoyed every generation of our headphones and that the WH-1000XM6 is your favorite so far.

      These headphones feature our best noise canceling yet to block out the world around you. They are also super lightweight for all day comfort and have a long lasting battery so your music never has to stop.

      We really appreciate your loyalty to the Sony family!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The Best for Trebles/ANC, But Bass Enjoyers Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the XM6s have technically superior active noise cancelling and definition on higher frequencies like trebles and mids, they lack the excellent, impactful bass of previous generations like the XM3 and XM4. Equalization efforts do not fix this. If bass is important to you, I would recommend checking out the previous generations instead (but avoiding the XM5s as their bass is also muddy and weak). If high frequency clarity or noise cancelling are most important to you instead, then the XM6s do perform better, but at a much steeper price tag.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.

      In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.

      Thank you for considering Sony products and for your thoughtful input.
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sony headphones yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing the music sounds top quality better then the apple headphones cancels better sound from the outside overall probably the best purchase I have made

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rigo,

      That's fantastic to hear! We're delighted you find your WH-1000XM6 headphones amazing and that the music sounds top quality. It's great to know you're experiencing superior noise cancellation from the outside world. Your feedback that this is probably the best purchase you've made truly means a lot to us! Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    How much money I have to put it back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know I purchased it and then put it back because I felt guilty. It was so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelation.. really good sound and very nice transparency quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianM!
      Thanks so much for sharing your feedback with us!
      It is fantastic to know that you are loving the sound quality and the clear transparency mode on your WH-1000XM6.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Light weight and sounds very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever headset and they sound amazing, they’re very light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MiladW!

      We are absolutely thrilled to hear that you are enjoying your WH-1000XM6 headphones and that they are your first ever headset! That's a huge compliment.

      We appreciate you highlighting that they sound amazing and are very light. We designed the XM6 with a lightweight chassis and premium components to ensure studio-quality audio and maximum comfort, even during marathon listening sessions.

      Thank you again for choosing Sony for your first premium audio experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones, but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my college student. Nice headphones with decent sound and noise cancelling. I also have 2 pairs of Bose QuietComfort. I don’t think the So us are substantially better to justify the higher cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonB,

      We're glad to hear your student is enjoying the new headphones.
      The WH-1000XM6's are designed to offer a unique listening experience through our most advanced noise cancellation and audio processing. We appreciate your perspective on the value and your loyalty to the brand.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, definitely the best headphones in today’s market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GuillermoR,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the exceptional sound quality of the WH1000XM6. Your confidence in these headphones as the best in today’s market truly encourages us. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beem with them for over a month. Sound and bass are super nice, well balanced, specially with the EQ settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WillDSM22,

      We're pleased to learn that your Sony headphones have been delivering such well balanced sound and bass, especially with your custom EQ settings. Thank you for sharing your fantastic 5-star rating—it's wonderful to hear they've made a genuine difference over your first month with them. The versatility of the EQ really allows you to fine-tune your audio for a truly immersive listening experience.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Sony - headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look elegant and so far they have great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EMILYN!
      Thank you for sharing your thoughts with us!
      It is fantastic to know that you find the WH-1000XM6 so elegant and that the sound has been great for you so far.

      The WH-1000XM6 features our most advanced Auto NC Optimizer to date, which automatically adjusts noise canceling based on your environment. These headphones also offer ultra clear call quality through precise voice pickup technology.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement over the xm5 in noise cancelling and design. Xm5 are more comfortable when wearing for many hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntC.

      Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the commodity on the headphones, as it is something we can definitely take in consideration for future references. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US