Customer Ratings & Reviews

Hi COJS,

We are pleased to learn that your WH-1000XM6 headphones are providing the premium sound quality and long-wearing comfort you need for those extended listening sessions. We specifically designed the ergonomics of this model to ensure that whether you are deep into a cinematic soundtrack or a marathon of audible books, the experience remains effortless and immersive.

Thank you for trusting Sony to bring your favorite stories to life.

Regards,
Dominick

Hi Bestbuyer,

We are sorry to hear that the noise cancellation did not meet your expectations. To ensure you are getting the best performance, we recommend using the Sony | Headphones Connect app to run the "Adaptive Sound Control" and "Noise Canceling Optimizer," which tailors the silence to your specific environment and fit. Please also ensure the ear pads are creating a firm seal around your ears for maximum isolation.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Leonardo,

We’re so glad to hear that you and your friend are enjoying the WH-1000XM6! There is no better compliment than wanting a pair for yourself after trying them out. We look forward to having you join the Sony family as an owner soon.

Thanks for choosing Sony.

Best regards, 
Eliab

Hi BorisA,

Thank you for choosing Sony!

We couldn't be happier to hear that you enjoy the WH1000XM6 headphones, appreciating both their ease of use and sleek design. It’s wonderful to know they are enhancing your listening experience. Thank you for sharing your positive feedback with us.

Best regards,
-Fred

Hi Daniel,

We are immensely pleased to hear that you are absolutely loving your new headphones! It is great to know that you find the app easy to navigate, allowing you to quickly customize features like voice support to suit your workout routine and listening preferences perfectly.

Thank you for making Sony part of your daily rhythm.

Regards,
Dominick

Hello EphraimN,

Thank you for choosing Sony!

We're beyond pleased to hear that you're enjoying the WH1000XM6 headphones! It's fantastic to know that you find their sound quality superior to other products. We truly appreciate your feedback and hope you continue to enjoy your listening experience.

Best regards,
-Fred

Hi Ashi, we are truly grateful to hear your feedback!
The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello CameronB, thanks for sharing your experience with the WH1000XM6! It brings us great satisfaction to hear that you appreciate the technology improvement –immersive sound quality and top-tier noise cancellation! Thanks for choosing Sony! Sincerely, -Jenn.

Hi, Wondols!
It is most rewarding to hear that these are the best headphones you've owned. We are glad the WH-1000XM6 is making such a big impression!

These headphones feature world class noise canceling that blocks out the world so you can focus on your music. They are designed to be extra comfy for long trips, and the battery lasts for days on a single charge.

It’s a pleasure having you as a Sony customer!
Best regards,
Estefany

Hi Nabdeep,

We are pleased to learn that your WH-1000XM6 headphones have become an essential tool for both your music and your professional calls! We strive to refine every generation of the 1000X series, and while the jump from the previous model is designed to be a subtle evolution in comfort and processing power, we are glad you are finding them to be a top-tier recommendation for daily use.

Thank you for choosing Sony to keep you connected and immersed in your sound.

Regards,
Dominick

Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick

Thank you for the fantastic review, Jakenj!

We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hi EliS,

Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the fantastic review, user843243!

We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Thank you for the fantastic review, AlejandroE!

We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.

Thank you for choosing Sony and for the high recommendation!

Best regards, Gus, Sony Social Media Team

Hi str8b8ed,

We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the fantastic review, Fans!

We are absolutely thrilled to hear that you are loving your new WH-1000XM6 headphones. While no headphones can perfectly eliminate every single sound, we are so glad that our industry-leading noise canceling is delivering a great experience for you.

Thank you for choosing Sony and for sharing your feedback!

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic feedback, CharlieR!

We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, MaynardC!

We're thrilled to hear that you and your girlfriend are enjoying the amazing quality and sound of the WH-1000XM6 headphones. We design our premium headphones to deliver an unparalleled listening experience, so knowing that they are a hit is rewarding!

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Rattleflake33,

Thank you for choosing Sony!

We're excited to hear that the WH-1000XM6 headphones deliver great highs, bass, and an all-around excellent sound experience. Your feedback encourages us to keep crafting products that bring rich and immersive audio to your everyday life.

Best regards,
-Fred