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Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,103 reviews
  • Rated 5 out of 5 stars

    Most definitely an upgrade from the Mark 5's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best over the ear noise cancelling headphones I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Mike! It is most rewarding to hear that the WH-1000XM6 headphones have set a new standard for your listening experience. At Sony, we strive to deliver premium sound, industry-leading noise cancelling, and enhanced comfort. With our latest advancements—like next-generation processors and refined ear cushion materials—our goal is to ensure immersive, high-quality audio and long-lasting comfort for every listener. Your satisfaction confirms the value of these innovations, and we're grateful to be your choice for over-ear noise cancelling headphones.
      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and amazing noise cancelation & transparency mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NoelL,

      Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

      The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best from Sony I am impressed with the quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkyIce!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that you’re impressed with the quality of your new WH-1000XM6!

      The WH-1000XM6 features our most advanced noise canceling yet, designed to block out even more background chatter. Plus, with the upgraded battery life and super soft ear pads, they stay comfortable for those extra long listening sessions.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony WXM1OO6 head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good,happy, hopefully they dont mess up like the other sony I had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeW!
      We are really happy to hear that your new WH-1000XM6 is working well for you and keeping you happy!

      The WH-1000XM6 features our most advanced Auto NC Optimizer to automatically adjust noise canceling based on your environment. It also includes upgraded drivers for even richer sound and a refined, lightweight headband designed for maximum durability and long-term comfort.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with great quality, noise cancellation is much better than my AirPods Max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Vic06,

      Thanks for your fantastic review of the WH-1000XM5 headphones!

      We're thrilled to hear you're enjoying their great sound quality and especially that you find the noise cancellation to be one of the best in the market! That's exactly what we strive for!

      We hope you continue to have an incredible listening experience with your XM5s.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Super easy to use! I use them for the gym and they block sound out great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Luckyrae,

      Thank you for choosing Sony!

      We're excited to hear that you love the WH1000XM6 headphones! It's fantastic to know that you find them super easy to use and that they effectively block out sound during your gym sessions. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony xm6

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation headphones complete upgrade from the previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has best sound quality the headphones go to sound when you talking which is nice you not screaming talking. Noise canceling is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaN,

      We’re thrilled you’re enjoying the sound quality and noise canceling! It's great to hear that the Speak-to-Chat feature is working well for your conversations.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony 1000xm6 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever had my only gripe i wish it had a little soundless fan to keep the ears cool. It's get hot after a while which brings discomfort but other than that. It's perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenL,

      We’re thrilled to hear that the WH-1000XM6 are the best headphones you've ever owned! It’s great to know that the new QN3 processor and expanded 12-microphone array are providing the "perfect" experience you were looking for. While we don't have a built-in fan, the redesigned headband and soft-fit leather are intended to help with long-term comfort; we appreciate the feedback regarding ear temperature during extended listening sessions. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    It’s very nice design and clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very unique color and design you can use at the gym or flight or regular day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EHABZaki,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you appreciate the unique color and design of the WH1000XM6! It's fantastic to know that you find it versatile for the gym, flights, and everyday use. Your feedback truly motivates us to continue delivering products that enhance your experience. Thank you for sharing your thoughts!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great headphones for meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I use them for work and the mic works perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great purchase, the sound that out for this headphone is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback! We are immensely pleased to hear that you are enjoying your new WH-1000XM6 headphones and that the sound quality has impressed you. At Sony, we strive to deliver an exceptional audio experience, and it's wonderful to know that our headphones have met your needs. If you haven’t already, be sure to explore the various sound and customization features available through the Sony | Headphones Connect App to further personalize your listening experience. Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling to make outside world dispear and enjoy music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bloodrain,

      Thank you for choosing Sony!

      We're honored to hear that you're enjoying your WH-1000XM6 headphones! It's fantastic to know that the noise-cancelling feature is helping the outside world disappear so you can fully enjoy your music. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony xm6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over ear headphones love it… overall a good purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MinkailuD,

      We are beyond pleased to hear that you are loving your new WH-1000XM6 headphones! There is nothing we enjoy more than knowing our customers are happy with their purchase. We hope you continue to enjoy the premium sound and industry-leading noise cancellation during all your listening sessions.

      Thank you for choosing Sony to be your companion in sound.

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Uncomfortable but I loved the controls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls on this headset are incredible! Sadly I had to return because the clamp force is too tight for all day wear and my ears touched the inside of the headphones making them uncomfortable for all day wear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Clay.

      We’re glad you enjoyed the touch controls on the WH-1000XM6, but we are truly sorry to hear the fit and clamp force weren't right for you. We design our headsets for comfort, so we appreciate you letting us know where they missed the mark for all-day wear.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are pretty good, the sound quality is good since these are my first pair of headphones, although connecting with the Sony app will disconnect even though you're connected and sometimes the ambient mode won't work and you have to disconnect & reconnect, but overall just don't buy these for full price, wait till they're on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zack,

      We are happy to hear that the sound quality is good for your first pair of high-end headphones, but we sincerely apologize for the frustrating connectivity issues you are experiencing with the Sony app and the inconsistent Ambient Sound Mode. Since the app connection is unstable and Ambient Mode requires frequent re-connection, please ensure both the headphones and the Sony Headphone Connect app are updated to the latest versions, and then try performing an initialization (factory reset) on the headphones, as this often resolves communication bugs and restores full functionality.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, love my headphone. Sound quality is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sacon!
      We are immensely pleased to hear your thoughts on the WH-1000XM6!

      The headphones are designed with advanced noise cancellation and a super comfortable fit, so every detail in your music comes through clearly and you can enjoy long listening sessions without any hassle.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Aight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone especially since I switched them for the airpods max

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback! We're delighted to hear that you're enjoying your WH-1000XM6 headphones, especially after making the switch from AirPods Max. We strive to deliver a premium listening experience with advanced noise cancellation and comfort, and we're glad to know the headphones are meeting your expectations. If you have any suggestions or questions about optimizing your experience, please let us know—your input helps us continue improving our products.

      We truly value your preference for Sony products!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, they sound amazing!!!! Highly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for that review, Lenny!

      We're thrilled to hear you find the WH-1000XM6 headphones so awesome and that they sound amazing! We're so happy to know you're enjoying your new unit. Our team worked hard to deliver a high-quality product with fantastic features like incredible sound and industry-leading noise cancellation.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Just as listed. Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing. Product I received was early as listed. The packaging arrived undamaged. Product was in perfect condition and works perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zeroivan2708,

      We are honored to hear that you find your new WH-1000XM6 headphones amazing and that they are performing perfectly for you. We have worked hard to refine our Industry-Leading Noise Cancellation and audio fidelity to ensure a truly immersive experience. It is great to know that the combination of our specialized drivers and refined ergonomic design is providing you with the premium quality you deserve.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US