Customer Ratings & Reviews

Hi Zeroivan2708,

We are honored to hear that you find your new WH-1000XM6 headphones amazing and that they are performing perfectly for you. We have worked hard to refine our Industry-Leading Noise Cancellation and audio fidelity to ensure a truly immersive experience. It is great to know that the combination of our specialized drivers and refined ergonomic design is providing you with the premium quality you deserve.

Thank you for trusting Sony!

Regards,
Dominick

Thank you for the fantastic review, hottopic515!

We are absolutely thrilled to hear that you are enjoying the comfort and performance of your new WH-1000XM6 headphones! It is wonderful to know that the comfort is meeting your expectations, but we’re especially pleased that the battery life is standing out to you.

Thank you again for choosing Sony and for being part of the community!

Best regards, Gus, Sony Social Media Team

Thank you for the wonderful review, DmoM!

We are absolutely thrilled to hear that your son is loving his new WH-1000XM6! It's fantastic to know they were a successful gift and that he finds them very comfortable.

We appreciate you mentioning that the features were worth the price. We design these headphones to deliver a truly premium audio experience, comfort, and top-tier noise cancellation, so it's rewarding to know we've met that high standard for him.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Dave,

We feel privileged to know that our headphones have earned the top spot for your son, especially when compared to other premium over-ear options!

It is fantastic to hear that a tech-savvy 17-year-old is finding the WH-1000XM6 to be the superior choice. We’ve worked tirelessly to refine our industry-leading noise cancellation and audio fidelity to ensure that every note is crisp and every distraction is silenced. Knowing that he’s enjoying a heightened level of immersion and comfort compared to his previous pair is the best compliment we could receive.

Thank you for choosing Sony!

Best regards,
Dominick

Hello EvanB,

Thank you for your fantastic review of the WH-1000XM6 headphones! We're thrilled to hear that you find them to be a great product and that they sound really awesome.

It's especially rewarding to know that you've been using them while traveling and experiencing the excellent noise canceling. We design our WH-1000XM series with industry-leading noise cancellation to provide a truly immersive and peaceful listening experience, no matter where you are.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Thank you for the fantastic review, SonyaB!

We are absolutely thrilled to hear that your new WH-1000XM6 are hitting all the right notes for you! It’s wonderful to know that you’re finding them extremely comfortable for long listening sessions and that the noise canceling is providing that incredible immersion we strive for.

Our engineers worked hard on the new HD Noise Canceling Processor QN3 to make sure the world stays quiet so your music can truly shine. Hearing that the sound quality is exceeding your expectations makes our day!

Thank you for choosing Sony and for being part of the community.

Best regards,

Gus, Sony Social Media Team

Hi BenL,

We’re thrilled to hear that the WH-1000XM6 are the best headphones you've ever owned! It’s great to know that the new QN3 processor and expanded 12-microphone array are providing the "perfect" experience you were looking for. While we don't have a built-in fan, the redesigned headband and soft-fit leather are intended to help with long-term comfort; we appreciate the feedback regarding ear temperature during extended listening sessions. Thanks for choosing Sony.

Best regards, Eliab

Hi EliS,

Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

Thanks for choosing Sony.

Best regards,
Eliab

Hi SatheeshG,

We're so glad you're enjoying the industry-leading noise cancellation and clear sound quality of your WH-1000XM6! It’s great to know the battery life is keeping up with your listening needs.

Thanks for choosing Sony.

Best regards,

Eliab

Hi SupremePatron,

It's fantastic to hear you're loving the Sony WH-1000XM6 headphones, especially the improved ANC that eliminates its own white noise, a significant upgrade! While the soundstage is good, it's understandable to miss the "Clear Bass" option from previous models, though the new 10-band EQ in the Sony Headphones Connect app offers ample flexibility to fine-tune the bass to your preference. Your practical advice about opting for the black color for demanding activities like exercise or dirty work is also wise, as the darker finish is generally more forgiving of smudges, sweat, and general wear than the silver.
Thanks for choosing Sony.
-Eliab

Hi Bengriffin33! We are truly delighted to hear your feedback about the new Sony WH-1000XM6 headphones! It's fantastic to know that you find them to be a great update from the XM3 model.

The WH-1000XM6 features advanced noise cancellation technology, superior sound quality and an impressive battery life, designed to enhance your listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello Wesley,

Thank you for choosing Sony!

We're excited to hear that the noise cancellation on your WH-1000XM6 headphones has made such a strong impression. It’s rewarding to know the technology is enhancing your listening experience in a meaningful way, and we truly appreciate your thoughtful feedback.

Best regards,
-Fred

Thank you for the feedback, vk3105!

We are happy to hear that the industry-leading noise cancellation and feature set are hitting the mark for you. We also appreciate your honest feedback regarding the cushioning. We designed the WH-1000XM6 with a wider headband and new soft, padded cushions to distribute weight, but we understand that comfort is very personal.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello JerryW,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying your WH-1000XM6 headphones. It's great to know that you find the Bluetooth pairing process easy and the battery life impressive. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Thank you for your fantastic feedback, CharlieR!

We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick

Hi BruceN,

We're so glad to hear that your Sony headphones have delivered the best noise canceling you've ever experienced and impressive battery life. Thank you so much for sharing your fantastic 5-star review—your appreciation for these standout features truly means a lot. The powerful noise cancelling and long-lasting performance are what make the WH-1000XM6 such a remarkable listening companion.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi str8b8ed,

We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

Thanks for choosing Sony.

Best regards,
Eliab