Customer Ratings & Reviews

Hi Daniel,

Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.

Thanks for choosing Sony. Have a nice day!
-DIegoV

Hi Daniel,

We're thrilled to hear you're enjoying your XM6 headphones, especially the new feature that allows you to use them while charging! We know how important uninterrupted listening is, and we're delighted this enhancement is making a difference for you. And of course, we're ecstatic that you find the sound quality incredible! That's what we strive for with every product.

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi MarcosR,

It’s rewarding to hear that your WH-1000XM6 headphones performed so exceptionally during your 16-hour flight!

We specifically engineered this model with long-distance travel in mind, ensuring that the noise-canceling technology can effectively silence cabin pressure and engine hum for extended periods. Knowing that the battery life held up through such a long journey while maintaining total comfort is a testament to our commitment to both stamina and ergonomic design. We are delighted that you could stay immersed in your audio from takeoff to landing without any interruptions.

Thank you for making Sony part of your travel essentials.

Regards,
Dominick

HI HokieDokie,

It’s wonderful to hear that your switch from Bose to the WH-1000XM6 has been such a success! We’re thrilled that our latest noise-canceling technology and sound quality are living up to the hype and providing the phenomenal experience you were looking for.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Displayname,

We’re sorry to hear that the fit and sound profile aren’t meeting your expectations. For the comfort issue, we recommend adjusting the headband slider to ensure the earcups are centered over your ears, which can help redistribute the clamping pressure. Regarding the audio, you can use the "Equalizer" settings in the Sony | Headphones Connect app to customize the sound to better match the profile you prefer.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for sharing your feedback! We're delighted to hear that you're enjoying your WH-1000XM6 headphones, especially after making the switch from AirPods Max. We strive to deliver a premium listening experience with advanced noise cancellation and comfort, and we're glad to know the headphones are meeting your expectations. If you have any suggestions or questions about optimizing your experience, please let us know—your input helps us continue improving our products.

We truly value your preference for Sony products!

Best regards,
Gus
Sony Social Media Team

Hi IsaiahI, thank you so much for your amazing review! We're honored to hear that the Sony - WH1000XM6 have been your best purchase of the year. It's great to know you're enjoying the flawless sound and industry-leading noise cancellation. Thanks for choosing Sony to elevate your listening experience! Best regards, -Dominick

Hi David,


That's fantastic feedback! We are delighted to hear that the WH-1000XM6 headphones are so comfortable you can wear them with no discomfort at all and that they are supporting your professional dictation work. We engineered them specifically for all-day comfort and crystal-clear call quality, so your comments about sound, ANC, and comfort mean a lot to us. Enjoy your seamless experience at work!

Thanks for choosing Sony.

Best regards,
Eliab

Hi SterlingS,

We are thrilled to hear you are loving the clear, bright sound of your new WH-1000XM6! It’s great to know you're enjoying the return of the foldable design and the immersive experience provided by the new 360 Reality Audio Upmix and head tracking features.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Erick298,

Thank you for choosing Sony!

We're beyond pleased to hear you love your WH-1000XM6 headphones! It's wonderful to learn that you're enjoying their amazing sound quality and great noise canceling. Your experience motivates us to continue delivering high-quality products that enhance your listening experience.

Best regards,
-Fred

Thank you for your wonderful feedback on the WH-1000XM6, Yoshi! We're glad to hear you are enjoying the advanced noise cancellation and comfort. At Sony, we strive to deliver an exceptional listening experience, and the WH-1000XM6 incorporates our latest noise canceling technology and ergonomic design for all-day comfort. Your input means a lot to us and inspires our continued innovation. Enjoy your music in comfort and clarity!

Thanks for choosing us!

Best regards,
Gus
Sony Social Media Team

Hello GioC,

Thank you for choosing Sony!

It's truly wonderful to know that you're enjoying the noise cancellation on your WH-1000XM6 headphones. We're happy to hear you have no complaints, and we hope you continue to enjoy them!

Best regards,
-Fred

Thank you for the fantastic review, HeyshaG!

We are so glad to hear that your new headphones are helping you stay focused while studying. It is awesome that the noise canceling is doing such a great job of keeping the outside world quiet so you can get into the zone.

Good luck with your studies and thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Thank you so much for sharing your experience, Yeho! We're thrilled to hear that the WH-1000XM6 has delivered the best noise canceling you've ever experienced. The WH-1000XM6 represents Sony’s ongoing commitment to industry-leading noise cancellation, building on feedback and advanced technology from previous generations.

These headphones utilize multiple microphones and adaptive technology to tailor noise cancellation to your environment and personal fit. Features like the Auto NC Optimizer ensure optimal performance, adapting in real time to changes in your surroundings and wearing conditions. This provides exceptional noise reduction across a wide range of frequencies, letting you enjoy your music or focus deeply wherever you are.

We’re proud to see your review echo the feedback from so many users who appreciate both the comfort and the effectiveness of our latest noise-canceling models. Feedback like yours inspires us to keep pushing the boundaries of what’s possible with audio technology. If you have any favorite features or use cases to share, we'd love to hear them!

Thanks again for sharing your experience and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi Elarkelmon,

Thank you for your fantastic 5-star review of the Sony - WH1000XM6! We couldn't be happier to hear that your upgrade from the WH1000XM4 made such a noticeable difference. The WH1000XM6 are designed to deliver industry-leading noise cancellation, immersive sound, and all-day comfort, so it's great to know you can enjoy your music uninterrupted.

Thank you for choosing Sony!

Regards,
Dominick

Thank you for sharing your experience with the WH-1000XM6 headphones and highlighting their great noise canceling during daily work, mysteriousbestbuy. We're glad the advanced noise canceling technology is making a positive difference in your work routine. The WH-1000XM6 is designed to deliver an immersive and comfortable experience, whether you're in a busy office or working remotely. If you ever have questions about optimizing features like noise canceling or sidetone during calls, or need support with any settings, we're here to help.

Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello CesarG,

Thank you for choosing Sony!

We’re elated to hear that the WH-1000XM6 headphones continue to impress you after three months of use. It’s wonderful to know that the features and performance keep bringing you enjoyment and value over time.

Best regards,
-Fred

Hi KelliC,

We are delighted the WH-1000XM6 headphones are loved by your son and that the powerful noise-canceling helps him focus by reducing external stimulation, making a positive difference in his daily life.

Thanks for choosing Sony.

Best regards, Eliab

Hi AlekP! It's a true pleasure to hear how much you're appreciating your new WH-1000XM6 headphones!
We designed them with industry-leading noise cancellation and crystal-clear audio to deliver an exceptional listening experience.

Thanks for choosing Sony!
Best regards,
Estefany