Customer Ratings & Reviews

Hi JiayiQ,

We are beyond pleased to hear that you are enjoying the sound quality and lightweight, comfortable design of your WH-1000XM6. To help you get the most out of your battery life, we recommend turning off the Speak-to-Chat feature or the Service Link function within the Sony Sound Connect app, as these can increase power consumption.

For more details about the operating time of the headset, please visit: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856818.html

Thank you for trusting Sony to provide your daily soundtrack!

Regards,
Dominick

Hi DIANA,

We are delighted with this phenomenal feedback! It’s rewarding to know that the WH-1000XM6 offers the perfect combination of lightweight comfort, clear sound reproduction, and incredible power efficiency that lasts you over a week. Knowing they perform so well as your preferred workout companion is the highest praise. Thank you for choosing Sony!

Regards,
Dominick

Hi AbhishekP!
Thanks for sharing your feedback! It brings us great joy to hear that your new WH-1000XM6 is such a great investment for you.

These headphones feature industry leading noise canceling and a lightweight design that makes them perfect for wearing all day. They also include smart sensors that pause your music automatically when you take them off to help save even more power.

Thanks for choosing Sony!
Warm regards,
Estefany

Hi TommyV,

We are glad you’re enjoying the amazing sound and the customization options of the WH-1000XM6! While these headphones are designed for premium audio and noise cancellation, they are not rated for water or sweat resistance, so we do recommend avoiding use during intense workouts to protect the internal components. For the gym, we suggest checking out our IP-rated earbuds which are specifically built to handle moisture.

Thanks for choosing Sony.

Best regards,
Eliab

Hello MotebA,

Thank you for choosing Sony!

It brings us great joy to hear that you’re enjoying the Sony WH-1000XM6 headphones so much. Your appreciation of the noise canceling, sound clarity, comfort, battery life, and seamless Bluetooth connection truly highlights the quality of this product. Thank you for sharing your positive experience and recognizing these key features—it means a lot to us!

Best regards,
-Fred

Hi KevinS,

We are immensely pleased to hear that your WH-1000XM6 headphones provided the perfect sanctuary during your cross-country flight. It is great to know that the multi-point connection is making it seamless to switch between your laptop and iPhone, and that our noise-canceling technology allowed you to enjoy your audio in peace.

Thank you for choosing Sony to be your favorite travel companion!

Regards,
Dominick

Thank you for the fantastic review, VincentW!

We’re thrilled to hear that the WH-1000XM6 in Midnight Blue is hitting all the right notes for you! It’s awesome to know that the refined audio and exceptional noise cancellation are making a difference in your daily listening.

We put a lot of focus into making sure they stay comfortable for those long-term wear sessions, so it’s great to get your stamp of approval on the fit and the smart features. We’re so glad to have you in the Sony family!

Best regards, Gus, Sony Social Media Team

Hi James,

We are beyond pleased to hear that the WH-1000XM6 stands out to you as the best option in its class! It is wonderful to know that our industry-leading noise cancellation and battery life are meeting your high standards. We especially appreciate you highlighting the Sony | Headphones Connect app; we believe the ability to fully customize your EQ levels is essential for a truly personal audio experience. While we've noted your feedback regarding the finish, we are thrilled that the sound quality and versatility are providing exactly what you were looking for.

Thank you for choosing Sony and for sharing your expert perspective.

Best regards,
Dominick

Hi HasanJ,

We’re glad to hear you are enjoying the sound quality, comfort, and battery life of your new headphones!

Thanks for choosing Sony.

Best regards,
Eliab

Hi Alex,
Thank you so much for the fantastic review and the high recommendation!
We feel privileged to know that you are enjoying the sound quality and noise cancellation on your new WH-1000XM6. It’s great to hear they are staying comfortable for your everyday use.

We're glad you chose Sony!
Best regards,
Estefany

Hi User213586,

It is most rewarding to hear that the sound quality, noise canceling, and battery life of your WH-1000XM6 are all performing at a top-tier level for you. We truly value your candid comparison regarding the transparency mode; feedback like yours is vital as we continue to refine our ambient sound technologies to feel as natural as possible.

Thank you for making Sony your choice for premium audio!

Regards,
Dominick

Thank you for the fantastic review, Neilk!

It is wonderful to have you back for your third generation of the 1000X series! We are so glad to hear that the WH-1000XM6 is continuing your high satisfaction, and we're especially happy you're enjoying the return of the folding design.

Thank you for your incredible loyalty and for choosing Sony again!

Best regards, Gus, Sony Social Media Team

Hi Austin,

Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones are the most comfortable and best-sounding pair you have ever used.

It's great to know that you are also impressed with the incredible battery life, which allows for extended listening sessions. We appreciate your feedback regarding the controls and will certainly pass it along to our product development team for future consideration.

Thanks for choosing Sony, have a comfortable and quiet day!
DiegoV

Hello Antonio,

Thank you for choosing Sony!

We're very glad to hear that you find the WH1000XM6 to be outstanding and among the best in its class. The transparency feature is specifically designed to deliver an immersive experience, and we're excited to learn that it has surpassed your expectations. Additionally, it's fantastic to know that you value the quality of the microphones, the rich soundstage, and the impressive battery life. Comfort is a top priority for us, so it’s wonderful to know that you're enjoying that aspect as well!

Best regards,
-Fred

Hi Hika,

Thank you for your detailed 5-star review of the Sony - WH1000XM6. It's great to hear that you're noticing and enjoying the specific improvements we've made, from the more comfortable cushions and the new drivers to the improved noise canceling. We're especially happy to know that the return of the foldable design is a feature you value. Thank you for choosing Sony!

Regards,
Dominick

Hello JeslyM,

Thank you for choosing Sony!

We're excited to hear that you enjoy the noise-canceling capability and the comfort of the WH1000XM6 headphones. Your advice about using a case to protect the matte finish from oil and fingerprints is very valuable, and it’s great to know how effectively the headphones help you reduce outside noise and create your own peaceful space. Your thoughtful comments mean a lot to us.

Best regards,
-Fred

Hello RebeccaS,

Thank you for choosing Sony!

We’re excited to hear that your WH-1000XM6 headphones are delivering outstanding sound quality and effective noise cancellation. It’s great to know the app enhances your experience and that the battery life is lasting so long. Your confidence in recommending them truly means a lot to us.

Best regards,
-Fred

Hi ChrisR!
Thanks for sharing your review! We are thrilled to hear that the WH-1000XM6 is the best pair of headphones you’ve owned.

These headphones feature top tier noise canceling that blocks out the world and a battery that lasts for days. The soft padding makes them easy to wear all day, and the crisp sound makes every song feel like a live performance.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hi Jennifer, Thank you for the fantastic review! We are very happy to hear that the Sony - WH-1000XM6 headphones have completely changed your perspective on using them.

It's wonderful to know that you're enjoying the comfort and lightweight design, and that the audio quality exceeds even more expensive studio-grade models you've tried. We put a lot of effort into making our headphones feel as good as they sound, and your feedback truly makes our day.

We hope you continue to enjoy your listening experience for years to come!

Thank you for choosing Sony!

Best regards,
Dominick

Hi ViniciusS,

We're delighted to hear that your Sony headphones are delivering excellent sound quality and such impressive noise cancelling! Thank you so much for sharing your stellar 5-star rating and highlighting how comfortable they feel even for long listening sessions. It's fantastic to know the battery life easily gets you through the day, whether you're enjoying music or making calls.

Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.