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Customer Ratings & Reviews

$398.00
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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1012 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,012 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! Does not hurt my ear and long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRose,

      We are ecstatic to learn that you are enjoying the sound quality and comfort of your new headphones. We know how important a long-lasting battery and a comfortable fit are for all-day listening, so it is wonderful to hear that the WH-1000XM6 is meeting those needs perfectly.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    double u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! The sound quality is top-notch, with rich bass and crisp highs. Noise cancellation is phenomenal—blocks out almost everything. Super comfortable for long listening sessions, and the battery life is amazing. Easily the best wireless headphones I’ve ever owned!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WH-1000XM6, nckz! We're happy to hear that you're enjoying the exceptional sound quality, immersive noise cancellation, and long-lasting comfort—these are exactly the features we strive to deliver. Knowing that the headphones have enhanced your listening sessions and exceeded your expectations means a lot to us. If you ever have feedback or questions in the future, we’re always here to help.
      Enjoy your new headphones and thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Excellent Noise Canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are lightweight and comfortable. Noise Cancelling in second to none. Controls are easy use. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simracer,

      It brings us great satisfaction to hear such a fantastic review of the WH-1000XM6 headphones! We are especially pleased that you highlight the features we focused on: comfort for long listening sessions, our industry-leading Noise Cancelling (powered by the new QN3 processor), and the intuitive, easy-to-use controls. Thank you for the high recommendation and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who hasn’t owned previous versions it’s hard to say if these are worth the upgrade, but as a first time user, these are perfect: great noise cancellation, comfortable for long periods, great battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noah,

      Thank you for your 5-star review of the Sony - WH1000XM6! We're excited to hear that your first experience with our headphones has been such a positive one. With industry-leading noise cancellation, long-lasting comfort, and impressive battery life, they're designed to deliver an exceptional listening experience right from the start. We're so glad they've been the perfect fit for you!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good and noise cancelling is great. Tried Sennheiser first but had issue that they kept disconnecting from my PC. No issue with these. Battery life is also great. I don’t charge for days. This is with gaming 2-3 hours a night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arthur, thank you for sharing your amazing experience with us! It makes us really happy to hear that the noise cancelling, stable connection, and long battery life are all delivering a smooth experience, especially during those nightly gaming sessions. It's great to know you've found a reliable upgrade, and we hope they continue to perform just as flawlessly for you. Thank you for choosing Sony! Best regards, - Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancelling headphones around. They are comfortable and sound great. Highly recommend, but try and time it out when the are on sale for a little more value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boanz!
      Thanks so much for sharing your review!
      It is truly wonderful to know that the WH-1000XM6 stands out to you as the best noise canceling headphones around.

      This model features our most advanced Auto NC Optimizer, which automatically adjusts the noise canceling based on your environment and wearing conditions.

      Thank you for choosing Sony and for the helpful tip to other shoppers!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Carlitoway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones wireless i love the they fit the sound is perfect and easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanP,
      Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones!
      It brings us great joy to hear that they are one of the best wireless headphones you've experienced and that you love the fit, the perfect sound, and the easy connection process.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and sound great. Allowing ambient noise actually amplifies background noise, but it helps to be able to hear yourself talk to not shout at people when using as a headset. They do an amazing job with background noise cancellation. To test my wife was yelling in the room near me and the people on the other end of a meetings call couldn’t hear her at all. However, rocking motions forward and back will result in the noise cancellation causing you to cut in and out. Normal movement is fine though. The magnetic carrying case is much nicer than the previous generations. I also appreciate the ability to feel the difference between the round power button and the oblong feature button. I’m not a fan of the touch controls on the right cup as sometimes they can be a little wonky, but they work way better than on my old XM4s. Overall I highly recommend these headphones and believe it would be hard to find a better pair when caring about sound quality and usage as a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Nice sound quality and comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and good sound quality. I like that they brought back the folding feature. I just wish I could keep the ambient sound mode on instead of having it switch back to noise cancellation mode automatically.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Taylor,

      Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you love your Sony headphones, thanks to the modern and comfortable design and an amazing Sound quality! We can definitely take in consideration your recommendation for future references, so it is really appreciated that you can let us know what upgrades you are looking for!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable with great ANC and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide excellent ANC and great sound. I recently used them on several long flights and they were comfortable. Battery life is excellent and the controls are easy to learn & use. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiGuy,

      Thank you for sharing this wonderful review!

      We're thrilled to hear that the WH-1000XM6 headphones have provided such an excellent experience for you. It's great to know that the ANC, great sound, and excellent battery life made your long flights more comfortable—Your recommendation means a lot to us!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Battery life, Comfort, Portability

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Totally worth it. So convenient with the case, and charge life is so good! I also love that they don’t fall off easily but it doesn’t squish my head they’re really comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriaB!
      It brings us great joy to hear how much you’re liking your WH-1000XM6 headphones!
      The long battery life, snug fit and handy case definitely make things easier for everyday use. Plus, features like noise canceling and touch controls are designed to help you focus on what matters most: your music or calls, all with max comfort.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Xm6 1000% best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very clear audio and best for someone that wants a portable headphones And that have a excellent battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BradR,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the amazing quality and clear audio of the WH1000XM6. We truly appreciate you highlighting its portability and excellent battery life—features we worked hard to perfect for your convenience. Thank you for sharing your experience and for choosing our headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Premium performance at a premium price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are going to complain about the price and they are correct the price is substantial. With that said, they are hundred percent worth it. You get class leading noise canceling and comfort with very decent sound out of the box that can be tuned in the incredible app to be almost perfect for any listening preference. The included case is very well made, and the magnetic latch is genius because it allows easy and fast access to the headphones. The only problem I have is a nitpick, and that is the build quality is a slight downgrade when compared to other headphones like the bose qc ultra and sonos ace, but the xm6's still feel decent just not as premium. So, if you want the overall best everyday headphones, the xm6's are currently unmatched in the current headphone landscape.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Ni e sound canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Light weight. Feel good comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      We are very glad to hear that you are finding the WH1000XM6 so comfortable and lightweight. Delivering awesome sound quality in a design that feels good for long-term wear is exactly what we aimed for with this model.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling headphones. Sound quality is top tier. Battery life is long lasting. Very comfortable to wear, would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryS,

      Thank you for choosing Sony!

      It’s rewarding to hear that you appreciate the WH1000XM6’s exceptional noise canceling, top-tier sound quality, long-lasting battery life, and comfort. Thank you for your recommendation and for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the x3 and upgraded. Better fit, quality, and battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick8x8,

      We are thrilled to hear that the upgrade from your XM3 has been such a success. It’s great to know that the new foldable design, improved battery life, and refined fit on the WH-1000XM6 are hitting the mark for you.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Couldn't be happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing! The fact that they're so light and carry a punchy sound make them even more awesome. I was going back and forth between this and the apple airpod Max's but they were too heavy and didn't have a deeper bass compared to the Sony's. I got them for my wife as I still use my XM4's. I can say sound wise it isn't a huge upgrade from the XM4's but they've upgraded the noise cancellation and the sidetone feature drastically. Solid buy nonetheless and my wife loves it which is the most important thing as a husband haha

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhmedM,

      Thanks for this fantastic and insightful review of the WH-1000XM6 headphones!

      We're thrilled to hear you and your wife are enjoying the amazing sound and the lightweight design, and it's great to know that the punchy bass delivers what you're looking for.

      It's especially valuable to get feedback from a dedicated fan of the XM4s. We're glad to hear that you've noticed the upgrades to the noise cancellation and the sidetone feature!

      The most important thing is that your wife loves them. Thanks again for being a loyal customer and for sharing your experience!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, easy fit, easy storage in carrying box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HaithamH!

      We are absolutely thrilled to hear that you are enjoying the WH-1000XM6 headphones! It's rewarding to know that you find the sound quality fantastic, the fit easy, and the carrying box convenient for storage.

      We appreciate you choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancellation exceptional. Very good quality. Enclosure very good quality. Connectivity easy to the iPhone. Good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJoseph,

      We're so glad to hear that. Thank you for sharing your fantastic 5-star rating and for highlighting the exceptional sound, noise cancellation, and overall quality of your Sony headphones. It's especially wonderful to know the premium enclosure and seamless iPhone connectivity have made your experience even better, along with the impressive battery life.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. The way it fits around the ears. Easy to fold and store away. Not flimsy well made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for that fantastic review, Chrome!

      We're thrilled to hear that you love the whole package of the WH-1000XM6 headphones, especially the combination of great sound and exceptional comfort.

      We specifically brought back the folding design to make them easy to travel with, and it’s wonderful to know you appreciate the well-made and sturdy feel.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global