Customer Ratings & Reviews

Hi Frankk,

We genuinely appreciate you sharing such comprehensive feedback!

It's fantastic to hear that the WH1000XM6 headphones are delivering clear improvements in sound quality, noise cancelling, comfort, and Bluetooth range compared to your XM4s–Thanks for recognizing these key upgrades! We're also glad to hear both models have provided sufficient battery life for your needs.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred

Thank you for the fantastic review, HanzalaZ!

We are thrilled to hear that you’re enjoying the audio quality and active noise cancellation on the new WH-1000XM6. It’s also great to see that the updated hinge design and solid build quality are hitting the mark for you—we know how important durability is for a premium pair of headphones!

We appreciate you sharing your experience and choosing Sony for your listening!

Best regards,
Gus, Sony Social Media Team

Hi DigvijayG,

We're absolutely thrilled to hear you're experiencing the enhanced ANC and sound quality firsthand with your new WH-1000XM6 headphones! It's wonderful to know you find them very comfortable for extended wear and are impressed with the battery life. Thank you for sharing your positive feedback and for choosing Sony!
-Eliab

Hi StephenJ,

We are thrilled you've found the outstanding comfort, sound quality, and overall value of the WH-1000XM6 to be so exceptional. We especially appreciate you choosing the immersive over-ear experience! Thank you for the 5-star review and for choosing Sony.

Regards,
Dominick

Hello Driftsoul,

Thank you for choosing Sony!

We're elated to hear that you appreciate the noise cancelling and sound quality of the WH1000XM6 headphones. Your recommendation means a lot to us, and we’re grateful for your support in sharing the experience with others who value great audio.

Best regards,
-Fred

Hi SamA,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that both the ambient mode and noise canceling are providing such an immersive and seamless experience for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Duff,

It brings us great joy to hear that the WH-1000XM6 has earned its place as the best pair of headphones you have ever owned! We have engineered this flagship model with our most advanced Auto NC Optimizer and the specialized QN3 Processor to deliver industry-leading noise cancellation that adapts to your environment in real-time. It is wonderful to know that you are enjoying the crisp high-resolution audio and the exceptional call clarity provided by our precise voice pickup technology and multiple beamforming microphones.

Thank you for trusting Sony!

Regards,
Dominick

Hi GabeG!
We are thrilled to hear that the sound stage and noise canceling are hitting the mark for you. We appreciate the honest note about the build feel, too; feedback like that helps us keep leveling up.

The WH-1000XM6 features our latest Auto NC Optimizer for seamless noise adaptation and high precision voice pickup technology for crystal clear calls.

Thanks for choosing Sony!
Best regards,
Estefany

HI Reese,

This is an excellent summary of the WH-1000XM6's key benefits for travelers! We're delighted to hear that the superior Noise Canceling blocks all distractions for your movies, and that the Quick Attention Mode (when you tap the earcup) provides such clear, amplified voice awareness when you need it. They truly are designed to make your plane and train journeys wonderful.

Thanks for choosing Sony.

Best regards, Eliab

Hi King,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing battery life, Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi ChrisP,

We are thrilled to hear you find the WH-1000XM6 headphones great and very comfortable! If you're looking for a boost in volume, please check the Sony Headphones Connect app to ensure the volume limiter is off. Additionally, confirm that the volume setting on your source device (phone, tablet, etc.) is maximized, as some apps or operating systems have their own volume caps. Thanks for choosing Sony.

Best regards, Eliab

Thank you so much for sharing your wonderful feedback on the WH-1000XM6, Quoc. It’s rewarding to hear that you are enjoying the outstanding sound quality, comfort, and versatility of your headphones. We designed the WH-1000XM series to deliver an exceptional listening experience for any situation. Your satisfaction means a lot to us, and we hope you continue to enjoy your headphones for music, calls, and more. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi EdwinV!
Thank you for your wonderful feedback! We are really happy to hear how well the WH-1000XM6 headphones are working for you in so many different situations.

Thanks for choosing Sony!
Best regards,
Estefany

Hi DanielH,

We are thrilled to hear you’re enjoying the powerful bass and custom EQ features of your new WH-1000XM6 headphones! It is great to know they are performing well during your lifting sessions. We appreciate your feedback regarding their use for running and will certainly share this with our product team as we continue to refine the fit and stability for all types of athletes.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for sharing your experience and positive feedback on the WH-1000XM6, Mark. We’re glad to hear you’re noticing significant improvements over previous models and making the most of the dual device connectivity throughout your workday.

With the WH-1000XM6, Sony aimed to address a number of user-requested enhancements. Community and early user impressions highlight several notable upgrades:

- Advanced noise cancellation, powered by a next-generation processor reportedly “7x faster,” delivers even more effective blocking of distractions and real-time sound adaptation compared to the already strong performance in the XM5 and XM4.
- Improved comfort and durability with a wider, reinforced headband, as well as a more compact and sturdy travel case, responding directly to feedback about the XM5’s case size and headband flexibility.
- Enhanced call quality with the addition of a twelfth microphone, which is especially valuable for frequent business calls.
- Multipoint (dual device) connectivity has been refined, making it even easier to switch between work laptops and phones—ideal for users who rely on these features to stay productive and connected.

Your feedback confirms that these updates bring daily value and justify the upgrade for XM4 and XM5 users seeking the latest improvements in comfort, sound, and usability.

Thank you again for your detailed review—it’s direct experiences like yours that help inform ongoing development and ensure Sony headphones continue to set the standard for audio performance and convenience.
Thanks for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi KathyR,


We are delighted to receive your feedback on the WH-1000XM6 Noise Canceling Headphones! Knowing that you find them comfortable, that the noise canceling is working well to block out outside noise, and that the music is clear truly highlights the best features of our flagship model. Enjoy the pure, uninterrupted sound!

Best regards,
Eliab

Hi TommyV,

We are glad you’re enjoying the amazing sound and the customization options of the WH-1000XM6! While these headphones are designed for premium audio and noise cancellation, they are not rated for water or sweat resistance, so we do recommend avoiding use during intense workouts to protect the internal components. For the gym, we suggest checking out our IP-rated earbuds which are specifically built to handle moisture.

Thanks for choosing Sony.

Best regards,
Eliab