Customer Ratings & Reviews

Hi MatthewB,

Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

Thanks for considering Sony products, have a great day!
DiegoV

Hi SaSa!
We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

Thank you for choosing Sony!
Best regards,
Estefany

Hello JuanR,

Thank you for choosing Sony!

We’re elated to hear that the WH1000XM6 headphones deliver exceptional sound quality and comfort. Thank you for the strong recommendation!

Best regards,
-Fred

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred

Hello CabelV,

We're so glad to hear that your Sony headphones have impressed you with amazing sound quality and exceptional comfort. Thank you for your outstanding 5-star rating! We truly appreciate your feedback about the touch controls—your input is important to us as we consistently look for ways to enhance our products. The WH1000X6’s immersive audio and ergonomic design are crafted to elevate every listening experience.

Thank you for choosing Sony—hope your day is an amazing one!
DiegoV.

Hi DigvijayG,

We're absolutely thrilled to hear you're experiencing the enhanced ANC and sound quality firsthand with your new WH-1000XM6 headphones! It's wonderful to know you find them very comfortable for extended wear and are impressed with the battery life. Thank you for sharing your positive feedback and for choosing Sony!
-Eliab

Hi JoseC,

We are delighted that you find the WH-1000XM6 headphones so comfortable and that the superb noise canceling makes them perfect for both focus and travel! Achieving that blend of world-class ANC and comfort is what we strive for.

Thanks for choosing Sony.

Best regards, Eliab

Thank you so much for sharing your experience with the WH-1000XM6, AKnownBlogger! We are honored to hear that you're enjoying the lighter design and the amazing sound quality. Our team worked hard to enhance the key features based on feedback from previous generations, and it's great to know these improvements made a difference for you. We truly appreciate your support and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi XuL1,

That's fantastic! We are thrilled to hear that you find the WH-1000XM6 to be really good, with amazing sound and a comfortable feel. We specifically engineered the XM6 with a refined, soft-fit design and our newly developed driver unit to provide exactly that combination: superior audio clarity and a comfortable fit that you can wear for hours, making it perfect for travel and all-day use. Your positive feedback is exactly what we strive for with our flagship headphones.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for sharing your fantastic feedback, Sammi!

We are absolutely thrilled to hear that the WH-1000XM6 headphones have improved upon the previous generation in the ways that matter most to you, especially addressing the comfort and seal.

It’s incredibly rewarding to know that you are finding the redesigned hinge system strong and that the improved acoustic seal maintains your quiet listening experience, even when moving your head. We worked hard on these refinements, and your detailed comparison is a great validation of those efforts.

We also appreciate your insightful comments on the sound quality. Hearing that you perceive a clear separation across the lows, mids, and highs confirms the detailed, balanced audio we strove to achieve. While the bass signature might be different from the XM4s, we're glad the overall audio performance still impresses.

Thank you again for choosing Sony's flagship headphones and for providing this excellent, comparative review!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, Finn!

We’re thrilled to hear you’re loving the amazing noise canceling and comfort of your WH-1000XM6. It’s great to know we hit the mark on both quality and value for you!

Enjoy the music and thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Thank you so much for sharing your wonderful feedback on the WH-1000XM6, Quoc. It’s rewarding to hear that you are enjoying the outstanding sound quality, comfort, and versatility of your headphones. We designed the WH-1000XM series to deliver an exceptional listening experience for any situation. Your satisfaction means a lot to us, and we hope you continue to enjoy your headphones for music, calls, and more. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi NiFD,

We are thrilled to hear these are the best headphones you've ever owned! As a music producer, your appreciation for the sound quality and features means a lot to us, and we are glad you see them as a worthwhile investment for your craft.

Thanks for choosing Sony.

Best regards,

Eliab

Hi PaulG,

Thank you for sharing your feedback and for choosing the WH-1000XM6 as a Christmas gift. We are glad to hear your daughter enjoyed the sound quality, customization options, and the seamless connection with her devices.

We appreciate the specific details regarding the fit and the "twisting" she experienced due to the folding mechanism. Comfort and stability are top priorities for us, and feedback like this is incredibly valuable as we look toward future designs.

Thank you for giving Sony a try!

Regards,
Dominick

Hello EshK,

Thank you for choosing Sony!

We're elated to hear that you appreciate the WH1000XM6 headphones for their noise-cancelling capabilities and lightweight design. Your recognition of these key features means a lot to us, as we continually strive to deliver both comfort and exceptional sound quality. Thank you for sharing your positive experience—it truly motivates us to keep enhancing our products for valued customers like you.

Best regards,
-Fred

Hi Burton!
Thanks for sharing your feedback! It brings us great satisfaction to hear that your WH-1000XM6 headphones are helping you stay focused while you work.

These headphones use multiple microphones to listen to the world around you and cancel out loud background noise instantly. They also have soft cushions that stay comfortable for long shifts and a battery that lasts for days, so you can keep the music going without interruption.

We really appreciate you choosing Sony!
Best regards,
Estefany

Hi Lawless1,

We are absolutely thrilled to hear that these are the best headphones you've ever owned! We're glad you are loving the noise canceling, custom EQ, and comfortable fit for those long listening sessions.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Hoss,

That's excellent feedback! We are thrilled to hear the WH-1000XM6 headphones are performing perfectly for you, especially with the noise canceling feature working great while mowing, and that you find them very comfortable. Thanks for choosing Sony.

Best regards, Eliab