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Customer Ratings & Reviews

$398.00
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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1019 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,019 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I have tried so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sounds amazing, look nice, and have a great eq to work with to edit your sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GabeW,

      Thank you for choosing Sony!

      We truly appreciate your feedback on the WH1000XM6 headphones! It's wonderful to hear that you find their sound quality exceptional and their design attractive. We're also thrilled that the equalizer features are elevating your sound editing experience. Thank you for sharing your insights, and we hope you continue to enjoy your headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great build quality and sound, not a bad first buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase of a high end headphones this should be a 4 1/2 starts, the build quality is amazing I do not regret my purchase. The only thing i have to say is that the noise cancelling is very noticeable when entering in to different environments with different active noises; where you will suddenly hear the back ground noise at a higher volume than expected. Also make sure you try on the headset before you buy if you have large or protruding ears to make sure its conformable for you, I am noticing that this may have been an issue for me after a hour or two of wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      We're delighted to hear your WH-1000XM6 headphones are a great purchase with amazing build quality!

      We understand your experience with noise canceling adapting to different environments and the comfort after extended wear. Our Adaptive Noise Cancelling is designed to optimize suppression based on your surroundings. For personalized comfort, we always recommend trying on headphones. If you continue to have concerns, please connect with our support team for further assistance.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! More comfortable than the XM5's. Nice that they fold again too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound blocking (for me that is XD)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great! mostly used it with the cellphone while outside^^ has some good noise blocking when you are n a car with 3 people all talking on the phone and one driving with the call coming though the car speakers...couldn't hear JACK! XD sadly tho i had to return them since i wanted to use them on the pc but couldn't get them to connect to the elder one T^T

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mizuki,
      It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.

      However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.

      Thanks for considering Sony products!
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. Sound is superb and thr ease of use make it an amazing product, great price too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoniS,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the superb sound quality and ease of use have made them the best headphones you've owned. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great, light-weight headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing sound quality. I love the improvements to the ambient sound control and the different listening modes

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones in a long time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, and the comfort. Definitely recommend for audiophiles

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Stands Tall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Sony XM6 stands equally besides Bose Ultra Headphones. Features of Sony indubitably beats the Bose apps, due to its robust equalizer, immersive sound, and a bit better noise cancelling technically. I would recommend Sony, if you like touch control features (though a bit finicky) at time than button controls in Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RockBB,

      Thank you very much for taking the time to share your feedback on the WH-1000XM6 headphones!

      We are very glad to hear that you appreciate the robust equalizer settings and the immersive sound quality, along with the great performance of our noise canceling features. Our goal is always to deliver an outstanding listening experience.

      We also appreciate your note regarding the touch controls—that's valuable feedback that helps us improve feature versions of the product. Thank you for choosing Sony and enjoy your immersive audio!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Totally worth it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first high end over the ear headphones and i am so pleased with them! I need to figure out the touch control shortkeys became if my shoulder hits the ourside cup it stops, fwds, or rewinds what im listening to. So thats kind of annoying. But i never read the instructions until I dont figuring things out 'naturally'. Noise cancellation is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Taylor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product; however, I especially appreciated the support and assistance I received from the young male associate who helped me select the merchandise. He was quite knowledgeable about the products and patiently explained the differences between each one, including features, benefits, and suitable uses. Overall, I was very satisfied with my choice and left very impressed by his product knowledge and his professional expertise. It's a shame I can’t remember his name, but I believe he deserves recognition for his helpfulness and outstanding service during this sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CliveT,

      We are thrilled to hear that you are enjoying your new headphones and had such a positive experience with the store associate's expertise. While we are a separate team from the retailer, we truly appreciate you sharing this feedback regarding the excellent service you received. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XM6 > AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought AirPods Max on tax free weekend, returned them due to how heavy they are (literally headache inducing in my case) and heard good things about these so figured I’d give them a shot. Overall great decision. AirPods do sound better but not by much and everything else these do just as good or better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,

      We're honored to hear that you found the perfect pair of headphones in the Sony - WH1000XM6.

      It’s fantastic to know that our focus on a lightweight, comfortable design has made such a significant difference for you. We are proud of the balance we've achieved, delivering exceptional performance and features while ensuring a comfortable fit for all-day listening.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony 1000XM6

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are aesthetically pleasing to look at and sound amazing. I recently lost a pair of headphones in Tokyo and needed a replacement quick. I did allot of research on Youtube and the XM6’s were highly regarded, which made my decision allot easier. These feel great on my head and over my ears. The noise cancelling function on these headlhones is excellent for the type of environments I’m engaged in. I’m sfill learning about the XM6’s functionality, but for now I’m really happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoshuaC!

      We are so glad that the WH-1000XM6 could step in as a worthy replacement after your trip to Tokyo! It’s great to hear that all that research paid off and that you're finding them both aesthetically pleasing and comfortable for long-term wear.

      The improved noise cancellation is a big part of what makes this generation special, so we're thrilled it's helping you stay focused in your daily environments. Since you're still exploring all the new features, you’re in for a treat as you discover how the enhanced AI processing adapts to your surroundings even better than before. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A nice update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the quality increase form the 5s. Wasn’t expecting to hear a large difference based on professional reviews, but am pleased with the update.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rlab,
      We appreciate you taking the time to share your feedback on the WH-1000XM6 headphones!

      We are very glad to hear that you are personally impressed with the quality increase over the previous generation and that you are pleased with the update.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 1000xm6 are the best noise canceling headphones best comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Baldo,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1000-xm6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best noise cancelling, sound top tier love it, the quality not strong than xm5 but overall is still 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello QuanN,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-1000XM6 headphones deliver top-tier noise cancelling and sound quality that you love. It’s great to know that, despite some differences compared to the WH-1000XM5, the overall experience remains exceptional. Your positive feedback truly inspires us to keep innovating.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice the sound quality was really good and they are really comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaulF,

      That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Apple headphones excellent sound and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user909961,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome and I love how light they are

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XM4 vs XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying… these headphones are really nice and techy. They have a lot of update features in comparison to the XM4’s and a tighter fit on the head. They also have a smoother transition in between devices and no speaker pops or cracks. However, they were too tight for my head and I did not enjoy the AI feature of the headphones. The voice became quite annoying and the headphones were so tight that they caused a headache. I also noticed that they may have been quieter, in comparison to the XM4’s. If you want some headphones more on budget, go for the XM4’s, as they are really high-quality as well. If you can afford the XM6’s, stick with them. Skip straight over the XM5’s, as they have a lot of faulty designs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MakaylaR,

      Thank you for choosing Sony.

      It's a true pleasure to hear your detailed insights on the WH1000XM6 headphones and how they compare to the WH1000XM4. We sincerely apologize that the fit and AI feature caused some discomfort during use. Your observations regarding sound quality and seamless device transitions are invaluable, and we greatly appreciate your thoughtful feedback. Input like yours is essential as we continuously work to refine the comfort and performance of our products. Thank you for sharing your experience and recommendations; they play a crucial role in helping us enhance our offerings.

      Best regards,
      -Fred Sony_US