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Customer Ratings & Reviews

$398.00
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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1019 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,019 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peak noise cancelling and great comfort best headphones out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jed11,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones i’ve ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosueL,

      We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eddie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on the sound I would definitely buy them again and recommend them to someone else…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EduardoE!

      We are thrilled to hear that you’re enjoying the high-quality sound of your WH-1000XM6. Having your recommendation means a lot to us, and we’re so glad you’d choose them again!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice and best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and sound. All The sounds are great and improvised when compared to XM-4.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi prince,

      We are thrilled to hear that you are enjoying the upgraded sound quality! It is great to know that the refinements we've made since the XM4 are delivering an excellent listening experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones noice canceling is awesome price was great .A all around great product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, harveywalls45!

      We are thrilled to hear that you are loving your new WH-1000XM6! It is great to know that the awesome noise canceling and overall value are meeting your expectations for an all-around great product. We put a lot of work into making our latest noise-canceling technology better than ever, and we are so glad you are enjoying the experience!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-1000XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their quality and sound. I had the previous version too, but they improved these a lot. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, FredyG!

      We’re so happy to hear that you are loving the quality and sound of your new WH-1000XM6! It’s great to know that, as a previous owner, you’ve noticed the improvements we've made to this generation. We truly appreciate your continued support and are thrilled you're happy with your purchase!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    great battery + sound, some manufacture defects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MustaphaC,
      Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
      We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!

      However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
      For the white noise and noise-canceling issues, here are a few things we can try.

      1. Restart your headphones.
      2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
      3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.

      If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products and for your thoughtful input.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit the Sony headphones have incredible sound performance. It has increased my headphone usage, and has made the experience much more enjoyable. The fit across the head is comfortable and when bending over the headphones actually stay in place that is a big plus. Also when exercising and during vigorous workouts there is little to no movement of the headphones. Lastly most definitely not least the comfort of the ear cushions are phenomenal. I would recommend to others and purchase again if necessary.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ALWAYSSMILING,

      Thank you for choosing Sony!

      We're delighted to hear that the WH1000XM6 headphones have elevated both your listening experience and daily use. Knowing the sound quality, secure fit during movement, and ear cushion comfort are making such a difference truly means a lot. Thank you for sharing your recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Barely have to charge, you can change a lot of settings in the app. Great for bus rides or normal everyday activities

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Char,
      Thanks so much for the great review on the WH-1000XM6 headphones!
      We are excited to hear that they are working great for you, that you barely have to charge them and that you find the app helpful for changing settings, especially for things like bus rides and daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first over the ear NC headphones. I must say great start for me. The NC is phenomenal. I used it to take naps in a noisy hospital visit and the battery life was more then enough i got easily 8 hrs worth with some battery left. The top bar i feel can be a bit more comfy but i do have a pin head so maybe that was it. Besides that im always finding an excuse to wear them. If you want quality sound? Its there, but tbh there are better solutions for that. This one just checks off everything very well with NC bieng spectacular.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayG!
      Thanks so much for taking the time to share such detailed feedback on your WH-1000XM6 headphones. We are delighted to hear that they've been such a great start for your over the ear noise canceling experience!

      We're particularly proud that the noise cancelling is spectacular and helped you during that noisy hospital visit.

      We appreciate the honest feedback on the headband comfort; while fit can be tricky, we constantly look for ways to enhance design.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones in the MARKET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had the sony whx 4 they were the best ones over beats and earbuds. The noise cancelation in the New whx6 are revolutionary. I feel like im in the tv show wearing these headphones. Watching movies got 10 times better do it for you. When you out these on the world is yours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrCryptoG,

      We're so happy to hear that your new WH-1000XM6 headphones are exceeding your expectations and that you're experiencing the world of immersive audio! It's fantastic to know you're feeling a revolutionary difference, and that they're making your movie-watching experience so much better.

      The feeling of being "in the TV show" is exactly what we strive for, and it's all thanks to our next-generation technology. A standout feature of the WH-1000XM6 is the upgraded HD Noise Cancelling Processor QN3. This new processor, combined with a 12-microphone system, works to fine-tune and optimize the noise cancellation in real time, making distractions virtually disappear.

      Thanks for choosing Sony, have a phenomenal day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit insanely well and are comfortable to wear for long durations tho you can’t really lay down with them unless you’re flat on your back. The EQ settings are really great for a customizable listening experience too! All in all well worth the money, I’m happy with my upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisB,

      Thank you so much for the 5-star review! We couldn't be happier to hear that you're enjoying the comfort and customizable listening experience with the WH-1000XM6 headphones. It's awesome to know that the EQ settings are helping you get the perfect sound for your needs.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bass is incredible and Cinema mode is great!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cinema Mode is a game changer where I can watch a movie or a tv show and actually feel like Im watching it in in a personal theater. The Bass is solid and defenitly worth the price compared to the apple air pod max. Also can use the aux cord if you want which is another kind gesture from Sony

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling great for office work, gaming, traveling, and on the go places.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, JacksonG!

      We’re glad to hear the WH-1000XM6 is the perfect companion for your office work, gaming, and travels. It’s awesome to know the noise canceling is making a difference wherever you go!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Tea sony-global

  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    Comfortable headphones with good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use even for long sessions and very good battery life. I feel overall base can be improved but overall having very experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Project music sounds so good. Only thing that I don’t really like that. It doesn’t have 3-D sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, RomanV!

      We’re glad to hear your music sounds so good on the WH-1000XM6. We appreciate your feedback regarding the 3D sound experience as we are always looking to improve. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product the sound is amazing and noise cancellation is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeZ,

      We’re thrilled you're enjoying the amazing sound and noise cancellation on your new headphones!

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Perfect Present for the Hubby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband’s birthday since he travels frequently for work, and he absolutely loves using them on the plane instead of his AirPods! I'm so grateful for the fantastic financing options, which made this gift even more special.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleLeung,

      We are thrilled to hear that your husband is enjoying his new WH-1000XM6 and that they have become his go-to companion for those frequent work flights. It is wonderful to know that our noise-canceling technology is making his travel experience more enjoyable!

      Thank you for choosing Sony to celebrate such a special occasion and for welcoming us into your family's travel routine.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best present ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present for my son, who says these are the best headphones he has had, and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaC,

      It is great to hear that your son is so happy with his new WH-1000XM6 headphones! We put a significant amount of effort into ensuring our headsets provide long-lasting comfort alongside industry-leading performance, and we are glad they have become his favorite pair.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wh1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Cushions cause pressure and pain.

    I would recommend this to a friend