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Customer Ratings & Reviews

$398.00
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Comp. Value: $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1019 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,019 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for Upgrades and best in Class

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have the XM3s and was waiting for a real jump to upgrade and this is it! Better noise cancellation and clearer sound. Overall a great upgrade from older models and as always Sony is leading in over the ear headphones so a great buy no matter what.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience and for choosing Sony once again, CJOT! We are elated to hear that you noticed significant improvements in noise cancellation and sound clarity with the WH-1000XM6. It's great to know the upgrade has met your expectations, and we appreciate your recognition of Sony's commitment to innovation in over-ear headphones. Your feedback motivates us to keep delivering the best in audio technology. Enjoy your listening experience!We truly appreciate your support and for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound! True Hi-Res Wireless Audio,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound! True Hi-Res Wireless Audio, I love this experience in my ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaulG,

      We feel privileged to know that you are loving the experience of True Hi-Res Wireless Audio with your new headphones! It is fantastic to hear that the sound quality is perfect for you. With the WH-1000XM6, we’ve pushed the boundaries of noise cancellation and audio precision even further, ensuring that every note is delivered with incredible clarity directly to your ears.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    mild concern about hinge stability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. sound quality is top tier. the only thing im concerned about is the durability of the hinges on the headphones. looking forward to getting a good use of this product :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lsiv!
      Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones.
      It is great to hear that you love the sound quality.

      We also really appreciate your note about the hinge durability. We understand this is a key concern and we want to assure you that our engineering team is constantly using customer feedback like yours to keep improving the design and materials in our products to deliver the best quality possible.

      We're glad you chose Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good sound quality and about the noise cancellation, that thing is amazing. Thank you so much for this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SageSal,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the excellent sound quality and impressive noise cancellation of the WH-1000XM6 headphones. It means a lot to us to know our product is making a positive difference in your listening experience. Thank you for your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony X6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and sound quality. Ear pads are uncomfortable while wearing for a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, OMed!

      We’re thrilled you’re enjoying the WH-1000XM6 for its top-tier ANC and sound quality. We’re sorry to hear the ear pads aren't perfectly comfortable for long sessions, though. Your feedback on the fit is incredibly helpful as we strive to balance premium audio with all-day comfort.

      We appreciate you choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Massive upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from XM2 which lasted 8 years, these had big shoes to fill. Happy to report the sound quality and ANC is a huge upgrade. The microphone for calls is improved but still not as good as airpods Max. With that said best noise cancelling headphones available.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones they're comfy and they don't hurt my ears after a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MariaG,

      Thank you for choosing Sony!

      We’re elated to hear that the WH-1000XM6 headphones have become your favorite, especially because of their comfort during long use. It means a lot to us that they provide a pleasant and pain-free listening experience, allowing you to enjoy your music with ease.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive... But the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch sound and immersion. The scene setting is perfect for pulling up to the gym and getting started. High quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Dironb!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!

      Thank you again for choosing Sony to elevate your daily routine!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love these headphones. I love the design and custom options I can do with the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Titoelrey,

      It’s great to hear that you love your new headphones and are enjoying the design and customization options available through the app!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cool features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommand. The cafe feature if very cool. Makes it as if you are not wearing any headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YuC1,

      It is fantastic to know you are enjoying the cool features of your Sony WH-1000XM6 headphones!

      We designed these headphones to offer an industry-leading listening experience, combining unparalleled noise-cancellation with superior audio quality. We are particularly pleased to hear you appreciate the intelligent features like the Adaptive Sound Control, which automatically adjusts ambient sound settings based on your location and activity, and the crystal-clear call quality.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is next-level, works so well it softens the world even with no music playing. Our 2019 Sony WH-XB900N headphones are still going strong, but we had to try these. Sound and bass are comparable, with a slight upgrade you can feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjshort94,

      Thanks for taking the time to share this amazing review. We are so happy you chose to upgrade to the new WH-1000XM6 headphones! Your comment that the noise canceling is next-level and "softens the world" is exactly what we strive for.

      It's also fantastic to hear that your WH-XB900N headphones are still performing well, which is a testament to the durability we build into all our products.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound even during non noise canceling. Material is slick so finger prints and other oils are easily tracked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cyhu,

      It is truly wonderful to know that you are enjoying the audio performance of your WH-1000XM6 even when noise canceling is turned off!

      The exceptional sound quality you mentioned is driven by our new custom driver unit featuring a lightweight carbon fiber dome, which was masterfully engineered to deliver rich vocals and incredible clarity across all frequencies. We also appreciate your feedback regarding the finish. We chose these premium, smooth-touch materials for their sleek aesthetic and lightweight comfort, which is essential for our most comfortable headband design yet.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.

      The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.

      Thanks for choosing Sony, have an excellent day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I’ve ever heard and had. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanC,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones are the best sounding you've ever experienced and that you would purchase them again. Your loyalty means a great deal to us, and we’re proud to provide products that deliver exceptional audio quality and enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony WH1000XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old over the ear headphones for the Sony 6. Perhaps it’s me but I think you should have the option to listen a little louder. But the background option is a great feature. And the case is perfect for on the go. Just snaps into place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ANC. Pretty flat audio. Bulky.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC. Pretty flat audio. They are too bulky to comfortably Have them around your neck when not using them. I hear the hinges are weak, but I cannot speak to that as I didn't keep them long enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrashMetalPanda,

      We feel privileged to know you were impressed with the great Active Noise Cancellation (ANC) performance of the WH-1000XM6 headphones!

      We hear your feedback regarding the sound profile and the bulkiness when worn around the neck. We want to assure you that you can easily customize the sound to your preference using the Sony Headphones Connect app. The app features a robust Equalizer (EQ) that allows you to boost bass, enhance treble, or select from various presets to create a listening profile that suits your taste.

      We also appreciate your note on the design for future consideration. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Great sound. My son was so excited to get them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TillyWilly,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 headphones are delivering excellent sound and that your son was so excited to receive them. Moments like these inspire us to continue crafting products that create memorable experiences for families.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't think about it, just buy them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used my friends M5's in the past for traveling and the gym. M5's are anazing. But these M6's are on a whole other level. Just get it and youll see. Loud, crisp and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Darwin,

      Thank you for choosing Sony!

      It's truly wonderful to hear your positive feedback about the WH-1000XM5 headphones! We're immensely pleased to know you found them amazing for travel and the gym.
      The latest WH-1000XM6 elevates the audio experience to new heights, featuring remarkable improvements in sound quality and noise cancellation. We appreciate your recommendation! We are confident that you will continue to appreciate the vibrant, crisp, and clear sound they deliver.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. They have excellent sounds quality an noise canceling. I love the user interface it’s very simple and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinT,

      We absolutely love hearing this! It's great that you're experiencing the excellent sound quality, industry-leading noise canceling, and the intuitive user interface of your WH-1000XM6 headphones. Enjoy your distraction-free listening! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XM6 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ANC. Obviously don’t integrate with my iPhone as good as my AirPods but that’s the only downside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback, JonathanK!

      We are absolutely thrilled to hear that you are enjoying the great sound quality and exceptional ANC on your new WH-1000XM6 headphones! Delivering a premium, immersive listening experience is our top priority.

      We certainly understand your point regarding integration with your iPhone. While Apple's proprietary ecosystem offers unique, seamless integration with AirPods, we've designed the WH-1000XM6 to offer superior audio quality and world-class noise canceling across all operating systems.

      Thank you again for choosing Sony for your audio upgrade!

      Best regards, Gus, Sony Social Media Team sony-global