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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1146 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the WH-1000XM6 headphones for their phenomenal sound quality and comfortable fit. Many appreciate the long battery life and the portability afforded by the foldable design, as well as the sleek design. Some customers have noted that the headphones can cause ears to sweat and that the volume could be better.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,146 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony XM6's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones with great sound quality, I think they sound too muddy. I use a pair of air pods max and I feel like the sound quality doesn't compare unless you like a more bassy sound. Airpods have a more balance sound. Great build quality and very nice case. Simply wasn't for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximilian,

      Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be stolen easily/no gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have GPS or any way to track it, so my first pair was stolen at the gym I go to and there's no way to track it, plus these aren't as comfortable as the previous version, in terms of sound and noise cancellation they are incredible, I would give them a 9/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamirR,

      Thanks for the review. We are sorry to hear about what happened with your first pair. We can definitely take the information in consideration for future references, as we understand how that could help customer in the future. However, we're very glad to hear that when it comes to sound and noise cancellation, you find them incredible. That's a testament to the core performance we aim for.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had them for a short while, but I love the sound and absolutely love the noise cancellation. They were perfect for my flight to Japan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They’re perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended these to me. Noise canceling, Music sounds great, easy to set up and use the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Omar,

      Thank you for choosing Sony!

      We're excited to hear that you love your new WH1000XM6 headphones! We're glad the noise canceling and music quality are excellent, and that you found the setup and app intuitive thanks to your friend's recommendation. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the mx3 and loved them but wanted an upgrade. These work great, only downside for me is they are very tight and hurt after wearing a few hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JubileeG,

      We're glad you upgraded from the WH-1000XM3! We're sorry to hear about the discomfort, as new headphones can have a firmer clamping force initially. This typically improves as they break in over time, but you may find relief by slightly extending the headband sliders. You can find more tips on achieving the best fit here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001861255.html

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. They fit well and do the job I bought them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianneC,

      We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones in the market, no competition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DevanshG!

      We are committed to delivering audio innovation and a premium listening experience, and your enthusiasm is wonderful validation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The Best for Trebles/ANC, But Bass Enjoyers Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the XM6s have technically superior active noise cancelling and definition on higher frequencies like trebles and mids, they lack the excellent, impactful bass of previous generations like the XM3 and XM4. Equalization efforts do not fix this. If bass is important to you, I would recommend checking out the previous generations instead (but avoiding the XM5s as their bass is also muddy and weak). If high frequency clarity or noise cancelling are most important to you instead, then the XM6s do perform better, but at a much steeper price tag.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.

      In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.

      Thank you for considering Sony products and for your thoughtful input.
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sony headphones yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing the music sounds top quality better then the apple headphones cancels better sound from the outside overall probably the best purchase I have made

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rigo,

      That's fantastic to hear! We're delighted you find your WH-1000XM6 headphones amazing and that the music sounds top quality. It's great to know you're experiencing superior noise cancellation from the outside world. Your feedback that this is probably the best purchase you've made truly means a lot to us! Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best sounding headphones I have ever had. Worth the money spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChaseP,

      We're thrilled to hear you're loving the sound quality of your WH-1000XM6 headphones and that you feel they are worth the investment—It's great to know our products are successfully delivering a high-quality listening experience!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my roommates are regularly practicing in my house and it does a great job with noise canceling Only thing is the app has a feature to connect to two devices which it automatically changes the output to one device which can be strange at times

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      We are glad to hear the noise canceling is helping you! You can manage or disable the automatic device switching by visiting the "System" tab in the Sony | Sound Connect app and adjusting your Multipoint Connection settings.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and the noise cancelation is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, GarrettM!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It's incredibly rewarding to know that you find the sound to be very clear and that the noise cancellation is "the best." We take great pride in delivering that industry-leading audio clarity and quiet focus.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top 3 Best Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, quality sound, levels, and performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TopCat1,

      That's fantastic to hear! The WH-1000XM6 headphones are designed to deliver exceptional audio quality and performance, featuring a powerful processor and a high-rigidity carbon fiber dome driver unit. We are thrilled you are enjoying the quality sound, levels, and overall performance, especially in the striking Midnight Blue color.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    NOISE CANCELING !!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] You need to buy these. The noise canceling is so good! I use them editing in DaVinci Resolve. Use them for the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HenryB!

      We are absolutely thrilled to hear that your WH-1000XM6 headphones have become such a versatile part of your daily routine! It is awesome to know that our noise-canceling technology is providing the focus you need while editing in DaVinci Resolve, and then powering you through your sessions at the gym.

      Finding a pair of headphones that can transition from professional creative work to a high-energy workout is exactly what we strive for. We’re so glad you’re enjoying the premium Sony experience across the board.

      Thank you for choosing Sony and for the high recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones, so comfortable even after wearing them for hours

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yazzyyy!
      Thank you for sharing your feedback with us on the WH-1000XM6 headphones!
      It is fantastic to know that you find the headphones so comfortable and can wear them for hours.

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Audio

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Completely flabbergasted by what I am hearing when using this product. Blown away by the audio improvements from xm4 to xm5 to now these. Very highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your incredible experience with the WH-1000XM6, Kans! It is fantastic to know that you’ve noticed and appreciated the audio improvements from the XM4 to XM5 and now to the XM6. Our team is committed to continuous innovation and precision engineering, and feedback like yours truly motivates us to keep raising the bar with every generation of our headphones. Knowing that the enhancements in sound quality and overall listening experience have made such a strong impact means a lot to us. Your recommendation is genuinely valued, and we hope you continue to enjoy your music to the fullest with the WH-1000XM6!

      Thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredible. Totally worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ybee,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your WH1000XM6 headphones and feel they are worth every penny. Your support means a lot to us, and we're delighted to know our product is enhancing your audio experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise reduction and sound is top tier. Pads are a lil hard need to soften up. Great upgrade to 6 yr old model. Had tried the Bose Ultras and ANC is alot better but not the fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Unsure!

      We're thrilled that the WH-1000XM6 is hitting that "top-tier" mark for you and outperforming the competition in noise reduction. It’s great to hear they were a worthy upgrade after six years!

      Regarding the earpads, they do tend to soften up and conform to your fit after a week or two of regular use. We appreciate the feedback on the fit as well, as we're always looking to balance world-class ANC with long-term comfort.

      Thanks for choosing Sony for your upgrade!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphones, but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my college student. Nice headphones with decent sound and noise cancelling. I also have 2 pairs of Bose QuietComfort. I don’t think the So us are substantially better to justify the higher cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonB,

      We're glad to hear your student is enjoying the new headphones.
      The WH-1000XM6's are designed to offer a unique listening experience through our most advanced noise cancellation and audio processing. We appreciate your perspective on the value and your loyalty to the brand.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An improvement over the xm5 in noise cancelling and design. Xm5 are more comfortable when wearing for many hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntC.

      Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the commodity on the headphones, as it is something we can definitely take in consideration for future references. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US