Customer Ratings & Reviews
- Model:
- WH1000XM6/S
- SKU:
- 10736156
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
- Pros mentioned:Sound quality
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality item. The music sounds so good and the battery life is not too bad. I noticed a few days ago though, that some of my music that played well on it, are no longer working well. I did get a 2 year protection plan, so let's see how that goes in case I need their help.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, IndT.
We are delighted to hear that you are enjoying the very good quality of your WH-1000XM6 headphones, particularly the clear music sound and the strong battery life!
We are, however, concerned to hear about the recent issue where some of your music is no longer playing well. This kind of audio skipping or intermittent sound can sometimes be related to Bluetooth connection quality settings, especially when transferring high-resolution audio.
We would like to help you resolve this right away so you don't need to use your protection plan for a minor issue. We recommend trying this quick fix in the Sony | Headphones Connect app:
Go to the Sound tab.
Find the setting for Bluetooth Connection Quality.
If it is currently set to Prioritize Sound Quality, please try changing it to Prioritize Stable Connection.
This simple change often resolves unexpected audio playback issues.
If this step does not fix the problem, please reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through other troubleshooting steps, such as performing a software update or a full reset.
We appreciate you bringing this to our attention and look forward to ensuring your listening experience is consistently excellent!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Owned XM2, XM4, XM5 before buying these.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literal 5 star review. No hyperbole. I owned the XM2’s then didn’t need a new pair until they died. Those sounded incredible and my experience with them was great. Sticking with the Sony line was worth the cost of admission, so I bought the XM5’s which had just come out. After using them for a few days I returned them. They sounded incredible and much improved over my previous pair, but I hated that they didn’t fold down, plus it seemed the quality of the build was cheaper. I wanted to wait for the release of the XM6’s to see if they improved those concerns in any way, but in the meantime purchased the XM4’s to hold me over. Fast forward about 3 years to now and the XM6’s drop. Purchased them week one and as someone whose owned the XM2, XM4 and XM5 I can confidentally say that these are king of the hill to date. It seems to me if you had anything prior to the XM5, these have noticeable sound improvements and noise cancelling. If you have the XM5 previously, any improvement is not overly obvious to maybe a non-audiophile/obsessive. Maybe the hear through is better a pinch, but the noise cancelling, tuning, and overall sound is not vastly different. However, the build quality seems better and the folding is back. Recommend, that’s for sure, even with the $50 price increase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Midas! Thank you so much for taking the time to share your feedback! We are truly honored to hear about your experience with our headphones over the years. It's fantastic to know that you have chosen to stick with the Sony line and we appreciate your loyalty.
We’re delighted that you found the sound quality and noise cancelling of the XM6s to be impressive, especially after owning previous models. Your insights on the build quality and the return of the folding feature are invaluable and we’re pleased that these enhancements have positively impacted your experience.
Thank you for choosing Sony and thank you once again for your recommendation. We hope you continue to enjoy the exceptional sound and features of the XM6s!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Would buy again.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best headphones I have owned. Cancels all The obnoxious noise from my roommates. Lightweight do not hurt after wearing for long hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 10/10 review, TysonlD!
We are thrilled to hear that your WH-1000XM6 headphones are providing the peace and quiet you need! It’s great to know the noise cancellation and lightweight design are making those long listening sessions comfortable.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product The Best Noise Cancellation Extraordinary Sound Quality Crystal Clear Call Quality Up to 30-Hour Battery Life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HernanC,
We are truly heartened to learn that the WH-1000XM6 has provided such a high-quality experience across the board! It is wonderful to know that you are enjoying the extraordinary sound, crystal-clear calls, and our best noise cancellation, all backed by that long-lasting battery life.
Thank you for making Sony part of your listening experience!
Regards,
Dominick
- Pros mentioned:Comfort
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, I like the case it comes with, the features and customizable listening settings, it's comfortable, and does not fall off easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user648116,
That's wonderful feedback! We are delighted you appreciate the comfort, secure fit, protective case, and the customizable listening features of the WH-1000XM6 headphones.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sound quality is amazing. Comfortable for ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinalT,
Thanks so much for sharing your review with us!
It is most rewarding to hear that the WH-1000XM6 is providing the amazing sound and comfort you were looking for.
This model features our newly developed Ultra Soft Fit leather and a lighter headband design to ensure you can listen for hours without any pressure.
We're glad you chose Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great for autism
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your heartfelt review, MariaC.
We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.
We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.
Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Slightly overrated but overall great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good after you customize eq to your liking but I must say it’s a little underwhelming anc wise like it’s good don’t get it twisted but not as insane as some people make it seem AirPods Max definitely beats it by quite a bit not being able to customize the anc like in past models also brings it down also the fit while comfortable some times can be crooked because of the way the hinges bend making it look crooked and off centered on your head sometimes which looks dumb if you catch it in the mirror but otherwise it’s good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CobiD,
We’re glad the custom EQ is hitting the spot for you! The WH-1000XM6 uses an Auto NC Optimizer with our QN3 processor to adjust noise cancellation in real-time, though we understand the preference for more manual control like in previous models. If the new hinge design feels a bit off-center, a quick adjustment of the headband sliders usually helps secure a more balanced fit.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Sony - WH 1000XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable fit and excellent sound. It connects to my devices so simply.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KasieR!
Thanks for the great feedback! We are delighted to hear that your new WH-1000XM6 headphones are providing such a comfortable fit and that the setup has been so smooth for you. We’re glad the connection to your devices is feeling seamless.
We appreciate your decision to go with Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Amazing noise cancellation. And sound.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them after seeing multiple reviews saying the noise cancellation was some of the best, it truly is. Before this I’ve been using AirPods, Beats Studio buds and Corsair headphones to try and drown out the noise of my busy household, but these almost make it feel like not a thing is around me. Not to mention the sound quality, I know all the other earbuds and headphones I used before weren’t anything great but these straight up made me stop using my earbuds when walking to the store or when on a long drive (passenger).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalvadorG,
We are immensely pleased to hear that the noise cancellation and sound quality of your new Sony WH-1000XM6 headphones have made such a positive difference in your daily life!
It sounds like these have truly delivered on their promise to create a peaceful, focused listening experience, whether you're managing a busy household or enjoying music on the go. Thank you for choosing Sony and for sharing your detailed feedback!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit really comfortably and feel great quality wise. The sound quality feels premium especially with all the adjustments that can be made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArmandoF,
Thank you for your fantastic 5-star review of the Sony WH-1000XM6 headphones! We are honored to hear that you find them comfortable and appreciate the great quality. It's excellent to know that the sound quality feels premium, especially with the available adjustments!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing Headphones For Flights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony over ear headphones are the best ones I have ever purchased. For people traveling for work this one are a must!!!! The noise canceling is amazing !!!!! However the comfort of them makes them special.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCBC,
That's incredible to hear! We are so pleased the WH-1000XM6 headphones are the best you have ever owned. We engineered them specifically for travelers and professionals, and we're especially proud that you find both the amazing noise canceling and the superior comfort special.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony M6
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the BEST headphones on the market today. The noise cancelation is superior to all other headphones and an upgrade to the previous ones as well. I got the black finish. love the snug fit and more of an option for different size heads as well. Just over all best buy I've had thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lito,
Thank you for choosing Sony!
We're beyond pleased to hear the WH-1000XM6 headphones have exceeded your expectations. Knowing the noise cancellation, comfort, and stylish black finish made this your best buy so far truly encourages our team. Thanks for your wonderful feedback—enjoy your new headphones!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best Headphones in the market right now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing transparency mode and noise cancelling. I've been using the Airpods Max for years because of the said features and I'm glad to made the switch with the XM6. Much, much better and more comfortable than the Airpods Max. And the carrying case is a huge plus.
I would recommend this to a friend - Pros mentioned:Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that i can get up to 30 hrs of battery life, switch between noise canceling and ambient aware with a press of a button, controle the volume and skips all on the same side
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Miguel,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying your WH1000XM6 headphones! It’s great to know the long battery life, easy switching between noise canceling and ambient modes, and convenient controls are enhancing your listening experience. Your detailed feedback helps us understand what truly matters to our users, and we appreciate you sharing it with us. Thank you for your support!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones with Noice cancellation. Fits perfect and don't hurt my ears or head unlike others
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AkshayaB!
We are thrilled to hear that the WH-1000XM6 fits you perfectly and stays comfortable even during long listening sessions. It’s great to know that our noise cancellation and design are providing the premium experience you deserve.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best travel headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best travel headphones out there. Great noose cancellation, customizable profiles, easily switch between your phone or tablets via multiple bluetooth connections. Sits very comfortably on your head as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterT,
Thank you for the fantastic 5-star review! We're pleased to learn that the WH-1000XM6 headphones have proven to be an excellent choice for your travels. We're so glad you're enjoying the advanced noise cancellation and the convenience of being able to seamlessly switch between your devices. It's also great to know that the comfortable design is making a difference during extended use. We designed these headphones to provide a premium and effortless listening experience, and your feedback confirms we've succeeded.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Absolutely recommend 10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I was blown away of how great they sound! Ran a 5K with them on and never had any discomfort! 10/10 recommend, best headphones I have purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealS,
We are thrilled that you were blown away by the great sound of the WH-1000XM6 headphones and, even better, that they provided excellent comfort for your 5K run. Hearing that you recommend them as the best headphones you've ever purchased is the highest compliment!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Just what I was looking for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically use this style of headphones for guided meditation. There are vey distinct sounds and tones that are required in order for the session to become truly effective. Previously I had bought the Bose Ultra but they were not meeting my expectations. I was on the fence of buying these for a while because it’s an expensive device. After a few months of contemplating, I caved in and I’m so glad that I did! The sound quality out of the box was just like the Bose Ultras however the sound truly gets unlocked when you download the app. I am no sound expert but I know what I like. The app is able to run a fit test and sound test to fit YOUR needs. Then it gives you an EQ setting based on your preferences. (You can also adjust the results to really narrow down your needs)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielS,
We're so glad to hear that. Thank you for sharing your thoughtful 5-star review and letting us know how much your Sony headphones have enhanced your guided meditation sessions. It’s wonderful to hear that distinct tones and rich sound play such an important role for you, and that the sound personalization offered through the app—especially the fit test and EQ settings—helped unlock a listening experience tailored just for you.
Thank you for choosing Sony—wishing you a truly peaceful day!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable with glasses and extra earring piercings. Noise is canceled pretty well. My only issue is every time I cough, sneeze or any other sudden sound around me the ambient sound shifts automatically turning noise canceling feature off. I have manually turn noise canceling back on. It would be nice to be set the ambient sound control to stay on noise canceling no matter what sound is happening around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your detailed feedback, TammyM! We’re thrilled that you find the WH-1000XM6 headphones comfortable, especially with glasses and piercings, and that the noise canceling performance meets your expectations.
Regarding your experience with noise canceling automatically switching off when you cough, sneeze, or there’s a sudden loud noise: this is an intended function of the adaptive sound controls, which are designed to optimize your listening experience and situational awareness by temporarily adjusting settings in response to certain environmental triggers.
We recognize that this auto-switching can sometimes be disruptive for users who prefer uninterrupted noise canceling. While it’s not currently possible to fully disable these auto-adjustments and keep NC mode continuously on, we encourage you to update both your headphones and the Sony | Sound Connect app to the latest version, as newer firmware may offer improved control or adjustments over these features. You can also review the adaptive sound and noise canceling options in the app settings—disabling features like Adaptive Sound Control or Speak-to-Chat may help minimize these unwanted changes.
We appreciate your suggestion for a persistent noise canceling mode—feedback like yours is valuable in guiding future updates and feature improvements. We will be sure to share your experience with our development team.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team