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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1142 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,142 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones but a slight upgrade from XM5

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are great just like the XM5 were but in my opinion I think the upgrade from the previous model tends to be good better battery, case and new folding cups and background feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MessiIsTheGOAT, thanks for the fantastic review!
      We are immensely pleased to hear you're enjoying the WH1000XM6 and noticing the improvements over the XM5. The better battery life, the redesigned case, folding earcups, and new background features –one more enhancement worth nothing is the updated noise cancelling processor, which takes ambient sound control to the next level.
      Thanks for appreciating the effort we put on these headphones, and for choosing Sony!
      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Best Headphones I have used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, great for Travel, the gym, work, when doing yard work. Can't have asked for a better anniversary present from my wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulianM,

      We are excited to hear that your new WH1000XM6 headphones have become such a versatile part of your daily routine, from the gym to the yard. It is an honor to be part of such a special anniversary gift, and we are glad the industry-leading noise canceling and premium comfort are helping you enjoy your music wherever life takes you.

      Thank you for being part of the Sony family and allowing us to be part of your celebration.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade from the XM5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered the XM5,I liked everything except that they weren’t foldable. So I ended returning them. The XM6 are exactly what I was waiting for. The case is smaller and no longer has a zipper. Probably best case out there. The noise canceling is better than the XM5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing but Comfort Sacrifice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound. My M3's lasted me 8 years with daily use, im hoping to get the same wear and tear out of this pair. My only issue is that the ear cups are smaller than the previous M-generation? and I dont like it, I have quite small ears. But I think the bigger ear cups are roomy and looser for all day use. Granted, these stay better on my head when im upside down in the gym. But other than that, they're barely too small. Ill keep them for the sound, but comfort has sadly sadly gone down for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed and honest feedback, Lily!

      We are absolutely thrilled to hear that you are enjoying the superb sound quality of your new WH-1000XM6 headphones! It’s also fantastic to know that your previous M3s lasted an impressive 8 years of daily use; that durability is exactly what we strive for, and we hope you get the same longevity from this pair.

      We truly appreciate you detailing your experience with the ear cup size. We understand that changes to comfort, especially for all-day use, are critical, and we regret that the smaller size compared to the M-generation has slightly reduced your comfort level, despite the improved stability during activities like at the gym. We value this specific feedback immensely and will pass it directly to our design team, as maximizing both comfort and stability is a constant goal.

      We are pleased you’ve decided to keep them for the excellent sound, and we thank you for bringing the comfort issue to our attention.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality. I listen to mostly heavy metal and I would say they are decent out of the box for heavier music. After adjusting and messing with EQ it’s much better. The noise cancelling is insane and battery life has been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioC,

      It's great to hear you're enjoying the great sound and build quality of your WH-1000XM6 headphones! We appreciate your detailed feedback, especially regarding heavier music, and it's excellent that you found them even better after adjusting the EQ to your preference. We're also delighted that you find the noise cancellation insane and the battery life great. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very well featured and functional headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have many useful features. They sound great and I am glad they fold again making the carrying case more compact. I like the customization you can do in the app and the transparency and ANC works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Damian, thank you for the amazing 5-star review! We're honored to hear you're loving the sound quality and the return of the foldable design—making it easier to carry around is something we're really proud of. It's great that you're enjoying the customizable features in the app, as well as the effective transparency mode and ANC. Your feedback means a lot to us and we really appreciate you choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive, good quality & comfortable. Sound amazing. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bilote,

      We are pleased to hear that you are finding the WH-1000XM6 headphones to be so impressive and comfortable! It is great to know that the sound quality and the new Midnight Blue finish are meeting your expectations for a premium listening experience.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over the head headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for her birthday because I LOVE my XM5's and wanted to get her the latest model, and she loves it. She wears it every day and the ANC is the best I've ever experienced. If you have the XM5 then maybe it's not worth the upgrade but it's a significant upgrade if you have the XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neya!
      Thank you for your kind feedback. We are really happy to hear that the WH-1000XM6 has been a great gift and that the ANC is making a big difference!

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great replacement for Apple AirPod Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The noise canceling is next level – I can throw them on anywhere and it’s like the outside world disappears. The sound quality is super clear with great bass, and everything I listen to just sounds better on these. They’re really comfortable too, even after wearing them for hours. Battery life is awesome – I barely have to think about charging. Pairing is super easy and the touch controls make them simple to use. If you’re looking for headphones that do it all – comfort, sound, and noise canceling – the Sony WH-1000XM6 is totally worth it! I purchased these to replace my Apple AirPod Max, and I’m not disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Ryan!

      We are so pleased to hear how much you are enjoying your WH-1000XM6 headphones. It is truly rewarding to know that you find the noise canceling to be "next level" and that you feel like the outside world disappears when you're wearing them. We designed these headphones to provide an immersive listening experience with industry-leading noise canceling and exceptional sound quality, and it brings us great satisfaction to know we succeeded.

      It's also wonderful to hear that you find them comfortable for long listening sessions and that you're impressed with the battery life and ease of use. We designed them to be lightweight and comfortable for extended wear, so it's rewarding to know we got it right.

      Thank you again for choosing Sony and for your strong recommendation.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and music sounds great and very comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EufemiaS,

      It's a true pleasure to hear that you are finding your WH-1000XM6 headphones so comfortable for your listening sessions. We are happy to know that the excellent quality and great sound are meeting your expectations.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great over ear headphones, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from a lot of the online hype. They truly are great over ear headphones, doing a great job with audio quality and a lot of great bass. The active noise canceling is really strong, and it’s pretty good at automatically switching to transparency mode when it detects you are talking. The pass through audio from your surroundings is crystal clear when that happens. It’s not for me, though, because I was trying these out to see how much better they were than AirPods Pro (2nd gen). To me, the delta was not nearly good enough to warrant something so much larger and harder to travel with (though the case is very nice). AirPods work great for me, so I’m just going to stick to those.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever purchased, sound and comfort 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bstavig,

      We are beyond pleased to hear that your new WH-1000XM6 headphones are the best you’ve ever owned! Hearing a "10/10" rating for both sound and comfort is the ultimate reward for our design team, who worked tirelessly to refine this latest generation.

      To achieve that level of comfort, we reintroduced a foldable design and utilized a wider headband to distribute pressure more evenly during long listening sessions. The exceptional sound quality you're enjoying is powered by our new HD Noise Canceling Processor QN3—which is seven times faster than previous versions! We are really glad that the evolution of our flagship headphones has made such a positive impact on your music.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones M6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. Sound quality is an upgrade and along with the fit. These are by far the best head phones on the market. An uograde to the M5 and M4. Sony out did themselves with these ones. Thank you! Finally!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lito,

      Thank you for choosing Sony!

      We're beyond pleased to hear the WH1000XM6 headphones have exceeded your expectations, especially with their upgraded sound quality and fit. Hearing that they've stood out as the best headphones for you, even compared to previous models, truly encourages us. Thanks for your feedback and enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not bad sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable for me, and the quality of everything, the noise cancelation, transparency and build quality are top-notch. If you want a headphone that is the best of the nest with features, these are tour go to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanL,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that you are enjoying the WH1000XM6 headphones! We are delighted to know that you find them comfortable and appreciate the exceptional quality, including the noise cancellation, transparency, and overall build. Your recommendation is truly valued, and we hope you continue to enjoy countless hours of amazing music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Noise Canceling with a Few Minor Trade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH1000XM6 has excellent noise canceling, clear sound, and long battery life. A little tight at first, but overall perfect for travel and daily use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DennisN,

      We're delighted to hear that your Sony headphones are proving to be the perfect companion for travel and daily use! Thank you for the fantastic 5-star rating and for sharing how much you appreciate the excellent noise canceling, clear sound, and long battery life. It’s great to know that even with a slightly snug fit at first, your headphones continue to deliver an exceptional experience.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Very comfortable to wear and the noise cancellation is top notch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArjanB,
      Thank you for sharing your thoughts on the WH-1000XM6 headphones.
      We are very glad to hear that you find them very comfortable and that the noise cancellation is top-notch!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony 1000M6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and super comfortable. Also love the noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WhoaisMe,

      Thank you for choosing Sony!

      We're elated to hear that you enjoy the WH1000XM6 headphones' sound quality, comfort, and noise cancellation. Knowing that these features enhance your listening experience truly motivates us to continue delivering exceptional products designed for your everyday enjoyment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best gift i recieved this year!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of wearing them, noise cancellation excellent!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NellBrown,

      We are thrilled to hear you're enjoying the excellent noise cancellation and comfort of your new WH-1000XM6! It’s great to know that the Midnight Blue model is living up to your expectations for a premium listening experience. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony got it right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is comfortable, the sound is awesome - the bass, the anti-noise cancellation is excellent. I wear this to the gym always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gravikaz,

      We are immensely pleased to hear that your Sony WH-1000XM6 headphones are such a perfect fit for your lifestyle, especially at the gym! It's fantastic to know you find the fit comfortable, the sound awesome, and the noise cancellation excellent.

      Enjoy every moment of your new audio experience and thanks for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Quality head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancellation. Very comfortable ear pads - solid choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Student!
      We are thrilled to hear you’re enjoying the excellent sound and noise cancellation of the WH-1000XM6, along with the comfortable ear pads.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US