Customer Ratings & Reviews

Hi Raymond,

We truly appreciate you taking the time to share your feedback. You are exactly right—while our industry-leading noise-canceling technology is designed to drastically reduce ambient sounds like airplane engines or office chatter, sudden, high-pitched, or extremely loud noises can still be difficult to eliminate completely. We are glad to hear they are working well for your general noise-canceling needs!

Thanks for choosing Sony.

Best regards,
Eliab

Hello IndaleciaC,

Thank you for choosing Sony!

We're honored to hear that you appreciate the great quality and amazing sound of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful you’re sharing your positive experience with others. It’s always rewarding to know our products make a meaningful difference in your daily life.

Best regards,
-Fred

Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

Best regards,
Gus
Sony Social Media Team

Hi PaulaS,

It’s rewarding to hear that you are enjoying the fantastic sound quality and awesome noise cancellation of your WH-1000XM6 headphones!

We are glad that you are picking up on new details in your favorite music. It is wonderful to know that the HD Noise Canceling Processor QN3 is delivering such a powerful experience, as it is 7x faster than the processor found in our previous WH-1000XM5 model. By optimizing 12 microphones in real time, this system ensures you get the very best in noise cancellation, sound quality, and call clarity.

Thank you for trusting Sony.

Regards,
Dominick

Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.

We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.

Thanks for choosing Sony!
Best regards,
Estefany

Hi PatrickW,

We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.

Thank you for choosing Sony.

Regards,
Dominick

Hi KevinWu,

It is truly heartened to learn that a long-term audio enthusiast such as yourself found the switch to the Sony WH-1000XM6 so rewarding.

Earning a "10/10" for comfort and battery life is high praise, and we are especially glad to hear that the fit remains secure even during your extended workouts. While we always recommend a quick wipe-down after a sweat session to keep those pads in top shape, it’s great to know the ergonomics are providing the stability you need to stay focused on your fitness goals. Your breakdown of the audio quality and ease of use is incredibly helpful for other listeners looking to make a change.

Thank you for trusting Sony to power your workouts and your daily listening.

Regards,
Dominick

Hi RebeccaR,

We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the fantastic review, VincentW!

We’re thrilled to hear that the WH-1000XM6 in Midnight Blue is hitting all the right notes for you! It’s awesome to know that the refined audio and exceptional noise cancellation are making a difference in your daily listening.

We put a lot of focus into making sure they stay comfortable for those long-term wear sessions, so it’s great to get your stamp of approval on the fit and the smart features. We’re so glad to have you in the Sony family!

Best regards, Gus, Sony Social Media Team

Hi James,

We are beyond pleased to hear that the WH-1000XM6 stands out to you as the best option in its class! It is wonderful to know that our industry-leading noise cancellation and battery life are meeting your high standards. We especially appreciate you highlighting the Sony | Headphones Connect app; we believe the ability to fully customize your EQ levels is essential for a truly personal audio experience. While we've noted your feedback regarding the finish, we are thrilled that the sound quality and versatility are providing exactly what you were looking for.

Thank you for choosing Sony and for sharing your expert perspective.

Best regards,
Dominick

Thank you for sharing your positive experience with the WH-1000XM6, Lalo. We are delighted to hear that you are enjoying the great sound quality, effective noise cancellation, and impressive battery life.

We designed the WH-1000XM6 to deliver a superior audio experience, combining our latest HD Noise Canceling Processor QN3 with a new next-gen chip and 12 microphones for industry-leading noise cancellation. We also focused on ensuring a long-lasting battery life of up to 30 hours, so you can enjoy your music without interruption on long trips or throughout your day.

Your feedback is truly appreciated and confirms that our dedication to high-quality audio and advanced features is making a difference.

Thanks for choosing Sony and for being a valued customer.

Best regards,
Gus

Hi. DominicC,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality, modern and comfortable design and Top Technology Noise Cancelling! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi, CarlosM,

Thanks for the review and the 5-stars rating! We are truly heartened to learn to hear how much you are loving your Sony headphones! Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation for an immersive, distraction-free listening experience!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Daniel,

We are glad you are enjoying the sound quality and touch controls! For a more comfortable fit, we recommend adjusting the headband sliders or slightly rotating the earcups.

Thanks for choosing Sony.

Best regards,
Eliab

Hello MannyT,

Thank you for choosing Sony!

We're excited to hear that the WH-1000XM6 headphones are delivering great sound and comfort during your daily listening and viewing. It’s wonderful to know that their lightweight design and long battery life are enhancing your experience so seamlessly. Your positive feedback encourages us to keep creating products that blend quality and convenience.

Best regards,
-Fred

Hello Gracev,

Thank you for choosing Sony!

We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.

Best regards,
-Fred

Hello Laura,

Thank you for choosing Sony!

We couldn't be happier to hear that you love your WH-1000XM6 headphones and are enjoying the noise cancellation feature. It’s wonderful to know they’re providing the immersive experience you were looking for. We appreciate your support and are always here to assist.

Best regards,
-Fred

Hello ALWAYSSMILING,

Thank you for choosing Sony!

We're delighted to hear that the WH1000XM6 headphones have elevated both your listening experience and daily use. Knowing the sound quality, secure fit during movement, and ear cushion comfort are making such a difference truly means a lot. Thank you for sharing your recommendation!

Best regards,
-Fred

Thank you for the fantastic review, ErickS!

We are thrilled to hear that your WH-1000XM6 headphones allow you to "drift into another world." It’s wonderful to know that the noise canceling is providing such an immersive experience and that you find them well worth the investment.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team