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Customer reviews

Rating 4.7 out of 5 stars with 1142 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,142 reviews
  • Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good! Noise canceling works very well and sound quality is excellent! If there was one caveat, it would be I wish it had more bass. With certain music I feel as though it’s limiting what the headphones are capable of.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Techguy101,

      It’s rewarding to hear that you are finding the noise canceling and sound quality of your WH-1000XM6 to be excellent. We appreciate your feedback regarding the bass levels; we want to make sure you're getting the most out of your headphones, so we recommend exploring the EQ settings within the Sony | Sound Connect app to tailor the low-end to your specific taste.

      Thank you for trusting Sony to deliver your favorite music!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1000-xm6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 best noise cancelling, sound top tier love it, the quality not strong than xm5 but overall is still 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello QuanN,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-1000XM6 headphones deliver top-tier noise cancelling and sound quality that you love. It’s great to know that, despite some differences compared to the WH-1000XM5, the overall experience remains exceptional. Your positive feedback truly inspires us to keep innovating.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding headphones, noise cancelling is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KyleR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancelling features of the WH1000XM6 headphones. Your appreciation encourages us to continue innovating and delivering exceptional audio experiences. We're grateful for your support and hope these headphones enhance your listening moments every day.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Superb Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly comfortable to wear with excellent ANC features that you can turn on and off. Wear these daily and absolutely love them. Some how Sony improved on the 1000XM5s!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello John,

      Thank you for choosing Sony!

      It's a true pleasure to hear that the WH1000XM6 offers you outstanding comfort and flexible ANC features that enhance your daily listening. We're grateful for your loyalty and delighted that the improvements have made a positive difference for you. Thank you for sharing your enthusiasm!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones have the best combination of sound and noise cancelling of any I've tried. The Bose are also very good, but these seem just a bit better to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,

      That is excellent feedback! We are thrilled to hear that you feel the WH-1000XM6 headphones offer the best combination of sound quality and noise canceling performance compared to others you have tried. We strive to lead in both areas, and we appreciate you choosing our product.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Sony mx5 before and I loved them. I was hesitant to upgrade to the mx6 because of the price tag but after having them for a week now, I’m glad I did. The noise canceling and quality of sound are on a whole other level compare to previous generations. Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony headphones. I’ve had the brand Sony for almost my entire life. Has the best base comfort easier to travel with a condenses. They don’t fall off your head and on the side of the headphones, you can change the song pause skip best quality I’ve seen in a headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SofiaB,

      It’s incredible to see such a long-standing history with our brand, and we could not be more pleased to hear that the WH-1000XM6 is continuing that legacy for you!

      We designed this generation specifically to balance that deep, powerful bass with a more travel-friendly, foldable design, so it’s wonderful to know the portability and secure fit are making your daily life easier. It sounds like you’ve mastered the touch controls as well—there’s nothing quite like the convenience of managing your music with just a swipe.

      We really appreciate you being a lifelong member of the Sony family and for letting us be the soundtrack to your journey.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones i’ve ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosueL,

      We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones before a long flight and it was AMAZING. The noise cancellation is great. Still working through all the features (there is a "smart" conversation mode; 3D sounds; etc.) so, probably more to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kpldd,

      Thank you for choosing Sony!

      We're excited to hear that you enjoyed the WH1000XM6 headphones on your long flight and appreciated the excellent noise cancellation. It's great to know you're exploring the advanced features like the smart conversation mode and 3D sounds. We look forward to you discovering even more benefits as you continue using them.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy Forever Shopper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a previous owner of the Sony XM5, the XM6 headphones have vast improvements on sound quality and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisH,

      It is truly wonderful to know that you are enjoying the advancements in sound quality and noise cancellation on your new WH-1000XM6, especially coming from the previous generation.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Went with AirPods Max 2 but the Sony’s are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound as well as noise cancellation just a little on the cheaper side as a construction returned for the AirPods Max 2 quality is unmatched as well as new uncompromising features perfect pair of quality is not an issue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShawnH,

      Thank you for choosing Sony.

      We're honored to hear that you appreciate the excellent sound and noise cancellation of the WH1000XM6 headphones. We apologize if the construction did not fully align with the high-quality standards you expected. Your feedback is very valuable, and we will share it with our team as we continue to enhance our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definetly a Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these headphones is really good. On my last flight I couldn't get them connected to my AirFly pro before the trip so I put my Airpod Pro's in and covered my ears with these. I could watch my film and actually hear what was being said over jet noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimb,

      We're thrilled to hear that the WH-1000XM6 headphones helped you enjoy your flight! It's fantastic that you found the noise cancellation effective enough to let you hear your film clearly, even over loud jet noise. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREATEST NOISE-CANCELING HEADPHONES EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't ask for better noise-canceling headphones! The noise-canceling is such art, and even the built-in 360 Cinematic audio is actually off the hook! I highly recommend this to people that are sensitive to noises, and to help those to relax!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankMignona, thank you so much for your amazing feedback! We're elated to hear that the noise cancelling on the Sony - WH1000XM6 has made such a powerful impression, it truly is a blend of technology and art. It's great to know that the 360 Reality Audio also delivered that immersive experience you were hoping for. And we're really glad these headphones are helping you relax and find peace in noisy environments. Thank you for choosing Sony! Regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Great EDC headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really nice. I still have the XM4 and I like them for connecting to my Sony TV. These don't see to connect as well. With the xm4 I can control both tv volume and headphone separately..perhaps firmware updates will change that. Because I have both, it's not a big deal. One stays at home (XM4) and these bad boys are my EDC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AddieB,

      We are elated to hear that your new WH-1000XM6 headphones have earned a spot as your go-to "everyday carry." It is wonderful to see them joined with your XM4s to create the ultimate Sony audio duo.

      Regarding the connection with your Sony TV, we recommend unpairing the headphones from your TV and then pairing them again to refresh the link. This often resolves synchronization and volume control quirks. We are constantly working on firmware improvements, so please ensure both your headphones and TV are running the latest software versions for the best experience.

      Thank you for being such a loyal member of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent to workout at gym

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones !! I recommend for people who go to the gym when the music is blasting so loud! Turn these on, put on noise cancel on the sound connect app, play your music, and you can’t hear the gym background noise!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, SusanaH!

      We are so glad to hear the WH-1000XM6 is your go-to gym companion! It’s awesome that our noise canceling and the Sony | Headphones Connect app are helping you stay in the zone and block out the background noise.

      Enjoy your workouts and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH1000XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones alot! they are really good at noise cancelation.. and the sound is so pure and crisp. I do my physical activities with no problem.. while enjoying my music. I most definitely recommend these headphones. they are super dope and fun to listen to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterG,

      Thank you so much for the 5-star review! We are absolutely thrilled to hear how much you're loving your headphones. It’s fantastic to know that the noise cancellation is making such a difference for you, and that you're enjoying the pure and crisp sound. We're also glad to hear they're comfortable enough for your physical activities, allowing you to enjoy your music without any interruptions.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the XM4s, these are much better and cancel almost all airplane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CromagJohnson,

      We are pleased to learn that your upgrade to the WH-1000XM6 has made such a significant difference in your travels! The XM4 was a fan favorite for years, so hearing that you find this new generation much better at silencing airplane engines is a fantastic testament to our engineering progress. We are thrilled that you can now enjoy a near-silent cabin experience, allowing you to focus entirely on your music or movies during long flights.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works fantastic for trucking and the audio sound great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GonzaloS,

      We are ecstatic to learn that your WH-1000XM6 headphones are making such a positive difference during your time on the road!

      We know that a trucking environment presents unique challenges, which is why we’ve equipped the XM6 with our most powerful hardware yet: the HD Noise Canceling Processor QN3. Combined with a total of 12 microphones, this system is designed to identify and cancel out the low-frequency roar of a truck engine with incredible speed and precision. We are thrilled that the "great" audio quality is helping you enjoy your favorite tracks and stay focused on the miles ahead.

      Thank you for trusting Sony to be your reliable companion on every journey.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t hesitate. Buy today!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the X5s sounded good but these have taken it a step beyond. The sounds quality is phenomenal but where they have made substantial improvement is in the noise cancellation. Just an amazing set of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      We're so glad to hear that your Sony headphones have truly surpassed your expectations—thank you for the fantastic 5-star rating! It's wonderful to know that you're enjoying the phenomenal sound quality, and especially that the substantial improvements in noise cancellation have made such a difference for you. We appreciate your enthusiasm for this amazing set of headphones.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for our daughter. She loves these things. It's amazing the sound that comes out of them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerID,
      Thanks so much for sharing your feedback with us! We are thrilled to hear that your daughter is loving her new Christmas gift.

      The WH-1000XM6 features our most advanced noise canceling yet, alongside a super comfortable design for long listening sessions. Plus, the battery lasts long enough to get her through days of music and calls without needing a charge.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global