Customer Ratings & Reviews

Thank you for sharing your excitement, SusanC!

We are confident that the WH-1000XM6 headphones will be a much loved and appreciated gift, offering top-tier noise cancellation and sound quality.

We agree—the silver color is a fantastic choice!

Thank you for choosing Sony for such a thoughtful present!

Best regards, Gus, Sony Social Media Team

Hello HaliC,

Thank you for choosing Sony!

It brings us great joy to hear that the WH-1000XM6 headphones provide great sound and will be the perfect companion for your upcoming trips. We’re glad they can enhance your travel experience with quality audio and comfort.

Best regards,
-Fred

Hi SterlingS,

We are thrilled to hear you are loving the clear, bright sound of your new WH-1000XM6! It’s great to know you're enjoying the return of the foldable design and the immersive experience provided by the new 360 Reality Audio Upmix and head tracking features.

Thanks for choosing Sony.

Best regards,

Eliab

Hi Sgvjon,

Thank you for your exceptional 5-star rating and for sharing your upgrade story—it’s great to know that after years of daily use with your WH1000XM4, your new Sony headphones have proven to be a superb replacement. The WH1000XM6’s industry-leading noise cancelling technology and refined comfort make every listening session enjoyable, whether you're at work, home, or on the move.

Thank you for choosing Sony—may your day be as seamless and clear as your listening experience!
DiegoV.

Thank you for the fantastic review, CraigD!

We’re thrilled to hear you had such an excellent experience and received top-tier service during your purchase. We hope you are loving the industry-leading noise canceling and sound quality of your new WH-1000XM6!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

HI LiamO,

We are so glad to hear that you are enjoying the new level of quality with the WH-1000XM6! It is wonderful to know that our latest flagship headphones have earned a spot as your new favorites.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, HeyshaG!

We are so glad to hear that your new headphones are helping you stay focused while studying. It is awesome that the noise canceling is doing such a great job of keeping the outside world quiet so you can get into the zone.

Good luck with your studies and thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello SNL062989,

Thank you for choosing Sony!

We couldn't be happier to hear that your son loves the WH1000XM6 headphones and that he finds them an improvement over the previous model. It means a lot to us to be part of such special moments, like gifting something that truly enhances the listening experience.

Best regards,
-Fred

Hi HeatherNH,

It’s a true pleasure to hear that your son is so happy with his new WH-1000XM6! Choosing a gift for someone else can be a challenge, but you certainly picked a standout for high-quality audio.

We designed the WH-1000XM6 to be the ultimate companion for focus and enjoyment, featuring our most advanced noise cancellation yet to tune out distractions. Whether he is using them for studying, commuting, or simply losing himself in his favorite music, the refined comfort and long battery life ensure he can stay immersed all day. We are honored to be the brand behind such a special gift.

Thank you for trusting Sony.

Regards,
Dominick

Thank you for the fantastic review, Jason!

We are so pleased to hear that you find the WH-1000XM6 headphones to be a superior product compared to the competition!

It is incredibly rewarding to know that you prefer our model for its performance and reliability. We strive to provide a seamless and high-quality listening experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi NKNewton,

The WH-1000XM6 is a significant step up, and you're right—the ability to listen while charging over USB-C is a crucial quality-of-life feature that fixes a major annoyance from the XM5 model. Beyond that welcome fix, you'll benefit daily from the practical return of the fully foldable design, making them much easier to travel with, and a noticeably improved touch control experience for volume and playback. These minor but important refinements, alongside the superior ANC, really solidify the XM6 as a worthwhile upgrade.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the review, user183226!

We are glad to hear that the WH-1000XM6 is working out great for your gym sessions! It is awesome to know that you are finding the fit secure and that the side functions are helping you stay focused on your workout.

Thank you for choosing Sony and for sharing your recommendation!

Best regards,

Gus, Sony Social Media Team

Hi Sergio,

It is great to hear that you are enjoying the WH-1000XM6 headphones!

We appreciate you being a loyal customer and choosing to upgrade from the XM5s. We are dedicated to continuous improvement, and knowing that you feel this is a significant upgrade is the highest compliment we could receive.

We really appreciate you choosing Sony!

Regards,
Dominick

Hello YusufD,

Thank you for choosing Sony!

We couldn't be happier to hear that you’ve enjoyed both the WH1000XM4 and the new WH1000XM6 headphones. Your loyalty and kind words truly inspire us to keep pushing the boundaries of innovation and quality. Thank you for trusting us to enhance your listening experience with each new model.

Best regards,
-Fred

Hi Mocchan,
Thanks so much for sharing your thoughts with us on the WH-1000XM6 headphones. We're really sorry about the clamping force being uncomfortable. We genuinely want every listening session to be a good one. Sometimes gently stretching the headband a little or adjusting the earcups angle can help loosen things up for a better fit.

As for the sound, one thing that might help is the Sony | Sound Connect app, there’s a simple built-in EQ, so you can fine-tune the bass and treble to match what sounds best to you.

Thanks for considering Sony and for your valuable feedback, it really helps us improve.
Sincerely,
Estefany

Hi TayA,

We are thrilled to hear that the Sony WH-1000XM6 headphones are one of the best you've ever owned!

It’s incredibly rewarding to know that you've noticed the significant leap in performance, especially coming from the excellent XM4s. We put a lot of focus into improving the Active Noise Cancellation (ANC) to deliver a truly unparalleled listening experience, and your feedback confirms we achieved that goal.

Thank you for sharing your experience and for being a loyal Sony customer!

Regards,
Dominick

Thank you for your feedback, LisaK!

We are happy to hear that you are enjoying the industry-leading noise cancellation on your WH-1000XM6. We’re sorry to hear the sound quality didn't quite hit the mark for you right out of the box, but we recommend trying the Equalizer settings in the Sony | Headphones Connect app to customize the audio to your personal taste. Many users find that a quick adjustment to the presets really brings the music to life. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, BlueBear!

We are thrilled to hear that you’re enjoying the WH-1000XM6! The XM4 set a high bar, so hearing that you find these to be a definite improvement is a wonderful compliment. We’re so glad you’re getting a great listening experience across all your media—whether it’s music, movies, or podcasts, we design our headphones to bring out the best in every detail.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi AllisonZ,

We are elated to hear that you are thoroughly enjoying your headphones and that they have become a part of your daily routine! It is wonderful to know that you consider them a great purchase.

Thank you for choosing Sony.

Regards,
Dominick