Customer Ratings & Reviews

Hi KelsiP,

It’s rewarding to hear that your gift was such a success and that you both had the chance to experience the premium noise canceling and comfort of the WH-1000XM6. Knowing that our headphones are providing such a great experience for your boyfriend (and a little bit for you, too!) is exactly what we strive for.

We really appreciate you bringing Sony into your home and making us part of your holiday celebrations.

Best regards,
Dominick

Hi JuanP,
Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones!
It brings us great joy to hear that they are one of the best wireless headphones you've experienced and that you love the fit, the perfect sound, and the easy connection process.

Thank you for selecting Sony!
Best regards,
Estefany

Thank you for the fantastic review, JulieF!

We are absolutely thrilled to hear that you’re so happy with your choice. It’s wonderful to know that the noise canceling and sound quality are hitting the mark for you, but we’re especially pleased that the WH-1000XM6 provides such a secure and comfortable fit! We design our headbands to be adjustable for all sizes, so it’s great to hear they’re staying put through your listening sessions. Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi JJoseph,

We're so glad to hear that. Thank you for sharing your fantastic 5-star rating and for highlighting the exceptional sound, noise cancellation, and overall quality of your Sony headphones. It's especially wonderful to know the premium enclosure and seamless iPhone connectivity have made your experience even better, along with the impressive battery life.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi Brian!
Thank you for your feedback! It brings us great joy to hear that you appreciate the excellent sound quality and impressive noise cancellation of the WH-1000XM6. We're also glad to know that you find the fit comfortable and the battery life comparable to the previous XM5s.
Additionally, the background music and cinema features truly enhance your listening experience, making it even more enjoyable!

Thanks for choosing Sony!
Best regards,
Estefany

Hi AlessaW,

We could not be more pleased to hear that the WH-1000XM6 is providing such a comfortable and user-friendly experience for you! It is fantastic that you are enjoying the new color and finding the multipoint connection so useful; we designed that feature specifically to remove the friction of switching between your phone, laptop, or tablet. Knowing that these small but impactful details are making your daily listening more seamless is exactly what we strive for.

Thank you for choosing Sony to be your companion for premium audio.

Best regards,
Dominick

Hello Abraham,

Thanks for choosing Sony!

It's wonderful to hear that the WH1000XM6 headphones have left such a positive impression on you! Your appreciation for their exceptional comfort, outstanding battery life, and superb sound quality is truly inspiring. We're thrilled that they've become your preferred choice for both travel and premium listening at home. Thank you for sharing your experience, and we hope you enjoy every moment with your WH1000XM6 headphones!

Best regards,
-Fred

Thank you for the fantastic review, GloriaM!

We are absolutely thrilled to hear that your new WH-1000XM6 is delivering the clear sound, strong bass, and top-tier noise cancellation you expect from Sony. It’s wonderful to know the battery life is keeping up with your daily routine! We are sorry to hear about the random power-offs, but this is often just a setting called "Automatic Power Off" that can be adjusted in the Sony | Headphones Connect app to keep them on even when they don't detect movement.

If that doesn't solve it, please reach out to us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can make sure your experience is 100% seamless. Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Hi DarylD,

It’s rewarding to hear that after testing various models, you have found our latest flagship headphones to be the ultimate benchmark for audio, comfort, and silence!

To achieve this level of performance, we integrated the all-new HD Noise Canceling Processor QN3, which operates seven times faster than its predecessor to optimize 12 individual microphones in real-time. This processing power ensures that our industry-leading noise cancellation adapts instantly to your environment, while the carbon fiber composite 30mm drivers deliver the studio-quality precision that audiophiles expect. We are also glad you mentioned the LDAC support; by allowing for a transmission rate of 990 kbps, we ensure that High-Resolution Audio is preserved wirelessly, giving you the richest possible soundscape regardless of your device.

Thank you for choosing Sony and for sharing your helpful setup tips with the community!

Regards,
Dominick

Thank you for the fantastic review, Ezren!

We are so glad to hear that the fit is perfect for you and that the sound quality is resonating so deeply—there’s nothing quite like music that hits you in the soul! We appreciate your feedback regarding the noise-canceling controls. While we aim for a seamless experience, hearing about these small hurdles helps us refine our future updates.

A second pair in white would definitely be a stylish addition to your collection! We’re thrilled to have you as part of the Sony family.
Best regards,

Gus, Sony Social Media Team

Hello RichTwinsburg,

Thank you for choosing Sony!

We're beyond pleased to hear how impressed you are with your WH-1000XM6 headphones! It's wonderful to learn that you find them so comfortable and that the sound quality and easy pairing with your phone stood out. It's rewarding to know that our product has truly delivered a quality experience for you.

Best regards,
-Fred

Hi Mian,

It is great to hear that you are enjoying the lightweight design and comfort of your WH-1000XM6. We are especially glad that the Quick Attention mode—allowing you to easily chat by cupping the ear cup—is making your listening experience more convenient.

We really appreciate you being part of the Sony family!

Regards,
Dominick

Hello SergeyP,

Thank you for choosing Sony!

We're beyond pleased to hear your positive feedback about the Sony WH1000XM6 headphones! It's fantastic to know that you find them lightweight, comfortable, and with exceptional sound quality and noise cancellation. We're glad that they have exceeded your expectations, especially in noisy environments or offices. It’s rewarding to hear that our product has positively impacted your experience.

Best regards,
-Fred

Hi Marco,

Thank you for choosing Sony!

We're elated to hear that you are so impressed with your WH1000XM6 headphones! It’s wonderful to know the noise cancellation and convenient features like the hand-over-ear function and swipe controls have exceeded your expectations. Comfort is key, and we're glad these headphones keep you comfortable all day long, whether at school or working out. Thank you for sharing your positive experience and for your 10/10 rating—your feedback means a lot to us!

Best regards,
-Fred

Hi Keeks,

We're ecstatic to learn that your niece is loving her Sony headphones and making the most of everything they offer! Thank you so much for the outstanding 5-star rating—it truly means the world. The WH-1000XM6 stands out for its remarkable noise canceling, immersive ambient sound mode, and exceptional battery life, making it a perfect companion whether commuting or relaxing. It's fantastic to know the app makes it even simpler to use and enjoy great sound every day.

Thank you for choosing Sony—wishing you an amazing day!
DiegoV.

Thank you for that fantastic review, Chrome!

We're thrilled to hear that you love the whole package of the WH-1000XM6 headphones, especially the combination of great sound and exceptional comfort.

We specifically brought back the folding design to make them easy to travel with, and it’s wonderful to know you appreciate the well-made and sturdy feel.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Cenzer,

Thanks for the fantastic 5-star review of your new WH1000XM6 headphones! We're absolutely thrilled to hear they were a successful upgrade from your previous models and that you're loving the noise cancellation.

Thank you for choosing Sony. We hope you continue to enjoy the premium sound and smart
features of your WH1000XM6 headphones for a long time to come!

DiegoV

Thank you for the fantastic review, RishabhK!

We are so pleased to hear that you love the sound, great fit, and equalizer customization options on your new WH-1000XM6 headphones. It's especially rewarding to know that you find the battery life to be a champion, as we designed these headphones for long-lasting, uninterrupted listening. We are confident that the hinges will hold up well to frequent use.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi Maverick8x8,

We are thrilled to hear that the upgrade from your XM3 has been such a success. It’s great to know that the new foldable design, improved battery life, and refined fit on the WH-1000XM6 are hitting the mark for you.

Thanks for choosing Sony.

Best regards, Eliab