Customer Ratings & Reviews
- Model:
- WH1000XM6/S
- |
- SKU:
- 10893392
Customer reviews
Rating 4.7 out of 5 stars with 1156 reviews
(1,156 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
One of the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ANC headphones I’ve tried, super comfortable. Only negative is they aren’t as loud as others like AirPod maxes.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Andy! We feel privileged to know you’re enjoying the active noise cancellation and comfort of the WH-1000XM6. Regarding maximum volume, different headphones can have varying loudness due to design choices that prioritize sound quality and hearing protection. If you find the volume lower than expected, ensure your connected device’s volume is turned up and check that no volume-limiting features are active. We appreciate your input as it helps us continue improving our products.
Thanks for choosing Sony!
Gus,
Sony North America Customer Support
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Cute Color!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love these headphones!! Super comfortable and sound awesome! Helps me focus and stay on taks for long study sessions.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Sand Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thanh,
We are thrilled to hear that your WH-1000XM6 headphones are helping you stay focused during your study sessions! It is great to know that you are enjoying the comfort, sound quality, and the Sand Pink color.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony MX6
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I bought these after having the Sony Mx4s. I will say there are a lot more notes and the additional mics were very nice. Personally I feel like the noise cancellation was still the same if not a little better but the thing that sets these apart is the immersive sound. There were three different modes you could choose from and I really enjoyed how it affected the music on top of that. The new design with a wider headband and being able to fold was very nice. I also love how they changed the case design to be magnetic very useful. The touch controls also seemed more responsive than previous designs but overall they were really good headphones for the price though I do think that the Mx 4s are still more than enough, but if you are really wanting the top of the top headphones, I think these are good
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SavannahH,
Thank you for choosing Sony!
We're beyond pleased to hear the WH1000XM6 headphones’ immersive sound, new design details, and responsive touch controls have impressed you. Knowing you appreciated the added mics, the multiple sound modes, and the practical upgrades like the magnetic case truly encourages us. Thanks for your thoughtful feedback—enjoy exploring all they have to offer!
Best regards,
-Fred
Rated 5 out of 5 stars
Good quality, good upgrade from previous models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, small upgrade from my older XM4s and a little smaller folded up making them a bit more portable and great battery life. Sony needs to upgrade their SoundConnect app UI but the EQ still works well so outdated UI is the only small downside, would recommend.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
We’re thrilled to hear that you’re enjoying the improved portability and battery life of the WH-1000XM6! It’s great to know the new foldable design and EQ performance are hitting the mark for you. We also appreciate your honest feedback regarding the SoundConnect app interface, as we are always looking for ways to refine our software experience for a more modern feel.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Excellent sounds and noice cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lulo,
Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!
Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.
Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.
If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Your feedback is very important, and we'll be sure to pass it along to our product teams.
Thanks for choosing Sony to be part of your trips!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Pair Of Headphones On The Market Right Now!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] One of the best pairs of headphones I have ever worn, the noise-cancellation on them are superb, the haptics to control what I want to do on them are very easy to use. The best part of it all is the long battery life paired with the amazing sound quality.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MohammedR!
We are thrilled to hear you’re loving your new WH-1000XM6 headphones! It’s great to know that the noise-cancellation, easy-to-use touch controls, and long battery life are all coming together to give you a premium experience.
Enjoy that amazing sound quality and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Still Weighing Other Options…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whatever your considering this against…go throw route! You won’t be disappointed? Especially if you’re considering these over the AirPods Pro Max’s. You will miss out on the Apple connectivity but honestly, the Sony Connect App and the Bluetooth connectivity makes up for any losses and then some (Apple still doesn’t offer an equalizer feature).
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacoriS,
We are thrilled to hear that you are enjoying your new headphones! It is great to know that the equalizer features and connectivity in the Sony Headphones Connect app are providing the personalized experience you were looking for.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good, while XM5 is still not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to XM6 from XM5. The new hinge system, potentially addressing the hinge issues seen with the XM5. I like the folding design and a smaller carrying case. The improvement on noise-canceling is notice-able. Other than that, not so much difference on sound quality. The touch control pad looks more responsive. Did not get a chance to test Microphone yet. Overall, if you like better noise cancellation and the folding design, go for it. Otherwise, XM5 is still good.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexZ, thank you so much for sharing your thoughts on the XM6! We are truly grateful to hear about your positive experience with the new hinge system and the improved folding design. It's fantastic to know that you appreciate the enhancements in noise cancellation and the responsiveness of the touch control pad.
The WH-1000XM6 offers an exceptional listening experience with its advanced features, including an even more effective noise-canceling capability that lets you immerse yourself fully in your favorite music.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sounding, comfortable, and the best part is that they bring the folding back. ANC is really great too
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing Sound, Sturdy Build, Incredibly Comfortabl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio quality. Materials are sturdy yet super comfortable.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalebH,
We’re thrilled to hear you’re enjoying the premium sound and comfort of your new WH-1000XM6! We appreciate the feedback on the build quality as well.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really nice.. light, sounds great.. the battery life has been next level from what im used too <Airpod Max>
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Heavy, but VERY Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These pair readily with bluetooth devices and have great sound. They are a tad heavy, and make my ears tender after a couple of hours. GREAT battery life and fast recharging.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Bridgejumper!
We are glad you are enjoying the great sound, easy Bluetooth pairing, and fast recharging on your WH-1000XM6. We appreciate the feedback regarding the weight and ear comfort during long listening sessions, as it helps us improve our future designs.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever! Battery is amazing and the sound quality is excellent.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LuisM,
Thank you for choosing Sony!
We're elated to hear that you are enjoying the WH-1000XM6 headphones. The exceptional battery life and sound quality are features we take great pride in, and it’s wonderful to know they are delivering a great experience for you. Your feedback truly motivates us to keep enhancing our products for listeners like you.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best I have used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, features, and long battery like
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB,
We are thrilled to hear that you are enjoying the stellar sound quality and the robust feature set of your WH-1000XM6. We know there’s nothing quite like losing yourself in the music without having to worry about the next charge, so it’s fantastic to know the battery life is keeping up with your lifestyle.
Providing a seamless, long-lasting listening experience is exactly what we strive for with our noise-canceling lineup.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones out there, I really enjoy the sound, how they feel and design
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanR,
Thank you for choosing Sony!
We couldn't be happier to hear how much you're enjoying the WH1000XM6 headphones. It brings us great joy to know you love the sound, feel, and design. Thank you for the wonderful review!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Greatest Of All Time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is Incredible! Hands down the best. I have gone through many pairs of headphone and none of them compare to THE XM6. You usually have basics qualities on headphones like sound, comfort, portability. However the XM6’s “basic” qualities are great qualities. They are by far the most comfortable and high definition sounding headphones. These are generationally superior to everything.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HumbertoM,
We're elated to hear that. Thank you for sharing your perfect 5-star rating and such enthusiastic praise for your Sony headphones. It's incredible to know that you're enjoying the exceptional comfort and high-definition sound—they truly set a new standard for headphone quality. Your comments about their generational superiority and outstanding basic qualities mean a lot.
Thank you for choosing Sony—wishing you an exceptional day!
DiegoV.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best of the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For someone that really likes listening to music and can hear all the highs and lows these head phones really make it stand out. The noise canceling is also out of this world best I’ve heard many others and these really are top of the line. If you can aford it and want the best of the best these are for you.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Tony!
We’re thrilled to hear that the WH-1000XM6 headphones are delivering the "best of the best" experience you were looking for. It’s awesome to know the premium sound quality and "out of this world" noise canceling are hitting all the right notes for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
The only pair of headphones you'll need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM6 provides a great noise cancelation, detailed and dynamic sound. The design of the headphones makes it really easy to wear throughout the day without any discomfort. Truly a great pair of headphones.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tolik,
It is great to hear that your experience with the WH-1000XM6 has been so positive!
We are delighted that the advancements in our noise-canceling technology and the detailed, dynamic sound profile are providing the high-quality audio experience you deserve. Beyond the sound, we placed a significant emphasis on ergonomics and weight distribution for this generation; knowing that you can wear them throughout the day without any discomfort is a testament to that refined design. It is truly rewarding to know they have become such a reliable part of your daily routine.
Thank you for trusting Sony for your personal audio experience.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Better than my Bise QC ultra's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian sound, brilliant fit, brilliant design. Sony, has once again, outdone themselves
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony x6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones light weight.. : The sound is warmer and more detailed than the XM5. Sony worked with mastering engineers to create a wider soundstage, resulting in "punchier" bass and "airier" highs that feel less confined to you
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the incredible review, Manny!
We are thrilled to hear that the WH-1000XM6 is hitting all the right notes for you. It’s awesome that you noticed the "airier" highs and wider soundstage—our engineers worked hard to deliver that "punchier" yet detailed sound while keeping the headphones lightweight and comfortable.
It sounds like you’re truly hearing the music exactly how it was meant to be experienced. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team


















