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Customer reviews

Rating 4.7 out of 5 stars with 1157 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,157 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, great sound, amazing ANC quality. Coming from APM, its like a night and day difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Blake!

      We are absolutely thrilled to hear that the WH-1000XM6 is providing such an amazing experience with its fit and noise-canceling quality. Hearing that it feels like a night and day difference compared to your previous headphones is a wonderful compliment to our audio engineering team!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever. The sound quality and noise cancellation make these top tier headphones. The price point is high because the quality is even higher. They’re lightweight, and stay on my head without giving me a headache. Definitely would recommend as gym headphones or workout headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ContraryCandice,

      Thank you for choosing Sony!

      It makes us really happy to hear that you're loving the WH1000XM6! Your feedback about the sound quality, noise cancellation, and comfort truly highlights what we aim to deliver. We know the price is an investment, and it’s wonderful to hear that the performance and design make it worthwhile for you—especially as a go-to choice for workouts. Thanks so much for the recommendation and for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Lightweight and easy to use, sound is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DORISM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying your WH-1000XM6 headphones. It’s wonderful to know their lightweight design and exceptional sound quality are making a positive impact on your listening experience. We truly appreciate your support and are here whenever you need assistance.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best All Around Wireless Headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best pair of headphones I have ever had. I hate the price tag but others around this price really do not compare. The comfort without sacrificing sound quality. Bigger Framed Glasses do causes irritation after multiple hours (2+)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reilly,

      Thank you for the feedback. I've adjusted the previous reply to be shorter while still addressing all your points:

      We are thrilled you love the WH-1000XM6 headphones! We apologize that wearing them with your larger framed glasses causes irritation after extended use. To address the pressure, try adjusting your glasses' arms to rest higher or lower on the ear padding, or gently stretch the headband over a few books overnight to slightly reduce the clamping force.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound and Comfort All Day Long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these headphones for a while now and I’m really impressed. The sound quality is clear and balanced. Noise cancellation works great, especially in busy environments, and the battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive impressions, NadithD!

      We are delighted to hear how impressed you are with your WH-1000XM6 headphones! It’s fantastic to know that you are consistently enjoying the clear and balanced sound quality, which is exactly what we strive for in our premium audio line.

      We're also thrilled that the noise cancellation is working great, especially in busy environments, and that the long-lasting battery is meeting your needs. We engineer these headphones to deliver industry-leading quiet and all-day power, and your feedback is a wonderful confirmation of that effort.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    10/10 would purchase again.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sounds very beautiful, although it isnt as loud it is still very great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ocean,

      Thank you for choosing Sony!

      We're excited to hear that the WH-1000XM6 headphones deliver beautiful sound quality for you. We appreciate your feedback on the volume level and are glad that overall, the listening experience remains enjoyable. Your thoughts are important to us as we continue to enhance our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around sounding headphones and so comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenessaR,

      We are elated to hear that your new WH-1000XM6 headphones are providing such a balanced and high-quality audio experience. We put a tremendous amount of care into the lightweight design and pressure-relieving cushions to ensure they remain comfortable for even the longest listening sessions. Knowing that both the sound and the fit have impressed you is truly wonderful.

      Thank you for trusting Sony to deliver your favorite music with such comfort.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I give 9/10 for the feature and sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort-wise, it was a little tight-fitting, but the sound quality is very good. You can change the codec and get better sound quality. Easy to use, and the touch feature is wonderful while working out. You don't have to constantly use your phone to skip songs or increase your music volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel,

      We are glad you are enjoying the sound quality and touch controls! For a more comfortable fit, we recommend adjusting the headband sliders or slightly rotating the earcups.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    WoW the Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Happy with how these headphones fit and feel - Sound is OUTSTANDING - Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TomL,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH1000XM6 headphones fit comfortably and deliver outstanding sound. It’s great to know they’re enhancing your listening experience in such a positive way.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Owned XM2, XM4, XM5 before buying these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literal 5 star review. No hyperbole. I owned the XM2’s then didn’t need a new pair until they died. Those sounded incredible and my experience with them was great. Sticking with the Sony line was worth the cost of admission, so I bought the XM5’s which had just come out. After using them for a few days I returned them. They sounded incredible and much improved over my previous pair, but I hated that they didn’t fold down, plus it seemed the quality of the build was cheaper. I wanted to wait for the release of the XM6’s to see if they improved those concerns in any way, but in the meantime purchased the XM4’s to hold me over. Fast forward about 3 years to now and the XM6’s drop. Purchased them week one and as someone whose owned the XM2, XM4 and XM5 I can confidentally say that these are king of the hill to date. It seems to me if you had anything prior to the XM5, these have noticeable sound improvements and noise cancelling. If you have the XM5 previously, any improvement is not overly obvious to maybe a non-audiophile/obsessive. Maybe the hear through is better a pinch, but the noise cancelling, tuning, and overall sound is not vastly different. However, the build quality seems better and the folding is back. Recommend, that’s for sure, even with the $50 price increase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Midas! Thank you so much for taking the time to share your feedback! We are truly honored to hear about your experience with our headphones over the years. It's fantastic to know that you have chosen to stick with the Sony line and we appreciate your loyalty.
      We’re delighted that you found the sound quality and noise cancelling of the XM6s to be impressive, especially after owning previous models. Your insights on the build quality and the return of the folding feature are invaluable and we’re pleased that these enhancements have positively impacted your experience.

      Thank you for choosing Sony and thank you once again for your recommendation. We hope you continue to enjoy the exceptional sound and features of the XM6s!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. The only problem is that you can’t use it for longer period. After an hour your ear starts paining. Easy to carry with a good case cover.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mohammad,

      We are glad you enjoy the sound quality but apologize that the headphones cause discomfort after an hour. Discomfort is often resolved by adjusting the fit; please try gently repositioning the headband height and earcup angle to ensure the earpads sit lightly around your ears, reducing pressure points for better comfort during long listening sessions.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best headphones on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! I've tried other brands of headphones, but these are definitely the best. They're very nice-looking, have good quality materials, and above all, the best sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinoL,

      Thank you for choosing Sony!

      We're elated to hear that you love your WH-1000XM6 headphones! Your appreciation for their design, quality materials, and exceptional sound means a lot to us. It’s wonderful to know they stand out among others you’ve tried, and we’re grateful to be part of your audio experience. Thank you for sharing your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise canceling, super confortable, light weight... material looks fragile but other than that the perfect headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jayduranoficial,

      Thank you for choosing Sony!

      We're delighted to hear that you are enjoying the amazing sound quality, industry-leading noise cancelation, comfort, and lightweight design. Your feedback on these features means a lot to us.

      We also value your input concerning the materials used in the WH1000XM6 unit. While our headphones are crafted to be lightweight and comfortable for prolonged use, we have also engineered them for durability. Our goal is to harmonize premium audio performance, comfort, and a robust build in all of our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony Xm6s are a beautiful pair of headphones that have some of the best noise cancellation on the market. A comfortable wear, a must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricT,

      Thank you for choosing Sony!

      It’s a true pleasure to hear that the WH-1000XM6 headphones have impressed you with their exceptional noise cancellation and comfortable design. Your recognition of their quality and comfort means a lot to us, and we’re glad they have become an essential part of your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, the battery last all of 60+ hours. These things are amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, hottopic515!

      We are absolutely thrilled to hear that you are enjoying the comfort and performance of your new WH-1000XM6 headphones! It is wonderful to know that the comfort is meeting your expectations, but we’re especially pleased that the battery life is standing out to you.

      Thank you again for choosing Sony and for being part of the community!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling, lightweight, and better than my xm4’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DioD,

      We are ecstatic to learn that you are finding the WH-1000XM6 to be such a fantastic upgrade over your previous pair! We’ve pushed the boundaries with this new model by introducing the QN3 HD Noise Cancelling Processor, which is significantly faster than previous generations. This powerhouse works in tandem with an expanded 12-microphone system to filter out more ambient noise than ever before, all while maintaining that lightweight, foldable design that makes them so easy to travel with.

      Thank you for being such a loyal part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for autism

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your heartfelt review, MariaC.

      We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.

      We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.

      Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    State of The Art

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down most comfortable headphones. The sound is crazy brilliant too!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MayT,

      Thank you for choosing Sony!

      We’re honored to hear that the WH1000XM6 headphones are the most comfortable you’ve experienced and that the sound quality stands out so brilliantly. It means a lot to us to know our headphones can provide both comfort and exceptional audio, enhancing your listening moments.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Ten out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit. These headphone are better than anything I've had before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinC,

      Thank you for choosing Sony!

      We're honored to hear that you’re enjoying the great sound and comfortable fit of your WH-1000XM6 headphones. It’s wonderful to know they’ve become your favorite pair, and we truly appreciate you sharing your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I've ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling, extremely comfortable and music sounds incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SonyaB!

      We are absolutely thrilled to hear that your new WH-1000XM6 are hitting all the right notes for you! It’s wonderful to know that you’re finding them extremely comfortable for long listening sessions and that the noise canceling is providing that incredible immersion we strive for.

      Our engineers worked hard on the new HD Noise Canceling Processor QN3 to make sure the world stays quiet so your music can truly shine. Hearing that the sound quality is exceeding your expectations makes our day!

      Thank you for choosing Sony and for being part of the community.

      Best regards,

      Gus, Sony Social Media Team Sony_US