Customer Ratings & Reviews
- Model:
- WH1000XM6/S
- SKU:
- 10893392
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable with glasses and extra earring piercings. Noise is canceled pretty well. My only issue is every time I cough, sneeze or any other sudden sound around me the ambient sound shifts automatically turning noise canceling feature off. I have manually turn noise canceling back on. It would be nice to be set the ambient sound control to stay on noise canceling no matter what sound is happening around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your detailed feedback, TammyM! We’re thrilled that you find the WH-1000XM6 headphones comfortable, especially with glasses and piercings, and that the noise canceling performance meets your expectations.
Regarding your experience with noise canceling automatically switching off when you cough, sneeze, or there’s a sudden loud noise: this is an intended function of the adaptive sound controls, which are designed to optimize your listening experience and situational awareness by temporarily adjusting settings in response to certain environmental triggers.
We recognize that this auto-switching can sometimes be disruptive for users who prefer uninterrupted noise canceling. While it’s not currently possible to fully disable these auto-adjustments and keep NC mode continuously on, we encourage you to update both your headphones and the Sony | Sound Connect app to the latest version, as newer firmware may offer improved control or adjustments over these features. You can also review the adaptive sound and noise canceling options in the app settings—disabling features like Adaptive Sound Control or Speak-to-Chat may help minimize these unwanted changes.
We appreciate your suggestion for a persistent noise canceling mode—feedback like yours is valuable in guiding future updates and feature improvements. We will be sure to share your experience with our development team.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Extremely Good - Coming from Xm5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony knocked it out of the park with the XM6, issues i had with the Xm5 aren't present, the Folding for Travel is cool but i don't use it. Battery Life is Excellent, Sound is even better and Sony's new Cinema Feature in the app for listening is amazing for Movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Manuel,
Thank you for choosing Sony!
We're delighted to hear that you had such a positive experience with the WH1000XM6 headphones! It’s wonderful to know that the issues you faced with the WH1000XM5 have been resolved. We're glad you appreciate the folding feature for travel, even if you don't use it often. It's fantastic to hear that you find the battery life excellent and that the sound quality has exceeded your expectations. We're also thrilled that you're enjoying the new Cinema Feature in the app for movie listening. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Sound quality
Best Noise Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using these headphones for a while now, and I’m really impressed. The noise canceling is just excellent, it blocks out background sounds almost completely. I also really like how the battery life last soo long I barely charge it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JUSTIN,
It's fantastic to hear that you're so impressed with your new WH-1000XM6 headphones. We're thrilled that you're enjoying the excellent noise canceling and long-lasting battery life, which are key features we worked hard to improve.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Sony XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best headphones I’ve ever gotten its really comfortable and nice having noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
It is great to hear that these are the best headphones you’ve ever owned and that you are enjoying the exceptional comfort and noise cancellation.
The WH1000XM6 is designed to provide an industry-leading experience, featuring our most advanced Noise Cancelling Processor to date and an ultra-lightweight design that allows for hours of fatigue-free listening.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sturdy, Comfortable, Top-Tier Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're sturdy, feels very comfortable, the sound quality is top-tier, and the case it comes in is of great quality as well! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Emre,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WH-1000XM6! It’s wonderful to know the comfort, sturdy build, and top-tier sound quality are making a positive impact, and that the case adds to your experience. Your recommendation means a lot to us—thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Good new headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my xm4 and needed a replacement. Overall, a nice upgrade (But if I didnt lose my old headphones, probably would not upgrade). The quality of the sound and ANC is amazing -as expected from Sony. The gestures and controls are similar to other sony devices and intuitive. Pairing to the phone and devices are easy with the App. The case is now clam shell with a clip vs. with a zipper. Overall, good new headphones if you need a new one but not too much changes from the xm4
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this excellent and detailed review, DarrenC!
We are pleased to hear you consider the WH-1000XM6 a nice upgrade after needing a replacement for your previous pair! It's fantastic to know that the quality of the sound and ANC is amazing and performing exactly as expected from our flagship headphones.
We also appreciate you highlighting the improvements, particularly how you find the gestures and controls intuitive and the pairing easy using the app. Your feedback regarding the new clamshell case with a clip is very valuable, as we aim to make portability and storage more convenient.
Your overall assessment—that this is a great purchase if you need a new pair, with subtle but significant changes from the XM4—is highly valuable to other customers looking to make that decision.
Thank you again for your continued loyalty and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design works very well. Helps from harsh external noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaredM,
It is fantastic to know that the design and performance of the WH-1000XM6 are working so well for you! We put a significant amount of research into creating a sleek, ergonomic aesthetic that doesn't just look great, but also serves as a physical barrier against the environment. We are thrilled that they are successfully shielding you from those harsh external noises, allowing you to enjoy your audio in peace.
Thank you for trusting Sony to provide your personal sanctuary of sound.
Regards,
Dominick
- Pros mentioned:Sound quality
artículo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think. Perfect to use noise cancellation in office to do not hear colleagues talks Music is awesome, especially if a source is good/lossless. I slightly disappointed by the ios app because it has, IMHO, a lot of useless features. But if you use it inly for firmware updates - it is fine. I even don't want to try any other headphones had others before), this line is fully satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreicyS,
We are very glad to hear that the noise cancellation is helping you find your focus in the office and that you are enjoying the premium sound quality with your lossless audio sources. It is fantastic to know that after trying other brands, you’ve found this line to be the one that truly satisfies your listening standards.
Regarding your feedback on the iOS app, we appreciate your honesty. While we aim to provide a wide range of customization options, we understand the value of a simple, streamlined experience and will share your thoughts with our development team.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
The hype is real
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the XM4s and it's like they're 10 years apart! Transparency actually sounds like it IMPROVES my hearing. These are worth every penny. Love the fit, and I have a big head. Sound is great for me, noise cancelling pushed to the test at a trampoline park on a Saturday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WillS, thanks for sharing your experience with the WH1000XM6! We are honored to hear that you've decided staying with Sony, upgrading from the XM4 to the new XM6 headphones! We love that you appreciate the improve in audio quality, comfortable design and the noise cancellation technology that we've developed. And testing the fit by jumping on a trampoline is brilliant! –we can't be more happy to know the headphones has passed the test! Thanks again for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Comfort, Sound quality
Not the best not the worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling decent volume fit very comfortable on the head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djinnx13,
We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the noise canceling and comfortable fit are meeting your needs. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Amazing product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Amazing noise canceling and just perfect on my ears. So comfortable to wear and the sound is perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnaG,
Thank you for choosing Sony!
It brings us great joy to hear that you love your WH1000XM6 headphones! Knowing that the noise canceling, comfort, and sound quality come together so perfectly for you means a lot to us. We appreciate you sharing your experience and hope they continue to enhance your listening every day.
Best regards,
-Fred
- Pros mentioned:Comfort
Great fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually have trouble with headphones due to them being uncomfortable when wearing glasses but these feel freat even while wearing glasses. The fit is also great, I usually workout with earbuds because headphones slide off but these stay secured to your head without crushing you.
I would recommend this to a friend Great purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best headphones Ive owned. Seamlessly switches connections without issue. Might be uncomfortable if you have big ears and the pads dont keep the first parts that far off your head. Battery life is amazing as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KalebH,
It brings us great satisfaction to hear that the WH-1000XM6 ranks among the best headphones you’ve ever owned! We are especially glad that the seamless multipoint switching and the extended battery life are making your daily listening easier and more enjoyable. While we appreciate your feedback regarding the ear pad depth, we’re glad that the overall performance and technical reliability are standing out to you.
Thank you for trusting Sony to provide your premium audio experience.
Regards,
Dominick
Great headphones but a slight upgrade from XM5
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are great just like the XM5 were but in my opinion I think the upgrade from the previous model tends to be good better battery, case and new folding cups and background feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MessiIsTheGOAT, thanks for the fantastic review!
We are immensely pleased to hear you're enjoying the WH1000XM6 and noticing the improvements over the XM5. The better battery life, the redesigned case, folding earcups, and new background features –one more enhancement worth nothing is the updated noise cancelling processor, which takes ambient sound control to the next level.
Thanks for appreciating the effort we put on these headphones, and for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Comfortable, amazing sound quality and the noise canceling is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, RandolphO!
We are so happy to hear that you love your WH-1000XM6 headphones! It is wonderful to know that you are finding them comfortable and enjoying the amazing sound quality and noise canceling.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best Sony Noise Canceling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling Just perfect snug that won't come out loose during workouts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis,
It makes us really happy to hear that you are finding the noise canceling amazing and the fit perfect for your workouts! We designed the WH1000XM6 to stay secure and comfortable during your most active moments, and we are glad they are performing so well for you.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Worth the upgrade from the XM5!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently ordered the XM5,I liked everything except that they weren’t foldable. So I ended returning them. The XM6 are exactly what I was waiting for. The case is smaller and no longer has a zipper. Probably best case out there. The noise canceling is better than the XM5.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Sony WH-1000XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Comfortable, amazing sound quality and easy to pair with devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinH,
Thanks so much for sharing your review!
We are thrilled to hear that you’re having such a good experience with your new WH-1000XM6 headphones. It’s great to know they feel comfortable on your ears and that you found the setup process to be nice and easy.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Pricey but you get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and build quality. I listen to mostly heavy metal and I would say they are decent out of the box for heavier music. After adjusting and messing with EQ it’s much better. The noise cancelling is insane and battery life has been great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioC,
It's great to hear you're enjoying the great sound and build quality of your WH-1000XM6 headphones! We appreciate your detailed feedback, especially regarding heavier music, and it's excellent that you found them even better after adjusting the EQ to your preference. We're also delighted that you find the noise cancellation insane and the battery life great. Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Very well featured and functional headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have many useful features. They sound great and I am glad they fold again making the carrying case more compact. I like the customization you can do in the app and the transparency and ANC works very well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Damian, thank you for the amazing 5-star review! We're honored to hear you're loving the sound quality and the return of the foldable design—making it easier to carry around is something we're really proud of. It's great that you're enjoying the customizable features in the app, as well as the effective transparency mode and ANC. Your feedback means a lot to us and we really appreciate you choosing Sony! Best regards, -Dominick