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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,160 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones to use the noise cancelation is of top quality also i would recommend buying these headphones even for the price i would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiegoJ,

      We are honored to hear that the WH-1000XM6 is providing you with such top-quality noise cancellation and that you feel they are a worthwhile investment!

      The incredible silence you're experiencing is powered by our new HD Noise Canceling Processor QN3, which is significantly faster and more powerful than previous generations. This chip works alongside 12 integrated microphones to analyze and cancel out ambient noise in real-time with unparalleled precision. Combined with our custom carbon fiber drivers for studio-quality audio and a newly refined foldable design, these headphones are crafted to deliver a truly premium experience whether you are traveling or relaxing at home.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    XM4 vs XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying… these headphones are really nice and techy. They have a lot of update features in comparison to the XM4’s and a tighter fit on the head. They also have a smoother transition in between devices and no speaker pops or cracks. However, they were too tight for my head and I did not enjoy the AI feature of the headphones. The voice became quite annoying and the headphones were so tight that they caused a headache. I also noticed that they may have been quieter, in comparison to the XM4’s. If you want some headphones more on budget, go for the XM4’s, as they are really high-quality as well. If you can afford the XM6’s, stick with them. Skip straight over the XM5’s, as they have a lot of faulty designs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MakaylaR,

      Thank you for choosing Sony.

      It's a true pleasure to hear your detailed insights on the WH1000XM6 headphones and how they compare to the WH1000XM4. We sincerely apologize that the fit and AI feature caused some discomfort during use. Your observations regarding sound quality and seamless device transitions are invaluable, and we greatly appreciate your thoughtful feedback. Input like yours is essential as we continuously work to refine the comfort and performance of our products. Thank you for sharing your experience and recommendations; they play a crucial role in helping us enhance our offerings.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are awesome. I run equipment all day and my music is important to me. The sound canceling is amazing as my equipment runs wide open I can hear my music clearly with Bose sound canceling option. I highly recommend these head phones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the best noise cancellation on any headphones I've bought music also sounds clear with punchy bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerickB!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that these are the best noise canceling headphones you’ve ever owned and that you're loving that clear sound and punchy bass!

      The WH-1000XM6 is designed to give you a top tier listening experience. It features our most advanced noise canceling processors yet, combined with high quality drivers that bring out every detail in your music. Plus, with a long lasting battery and a super comfortable fit, they are perfect for all day use.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony best headphone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Wireless Noise Canceling Headphones that you can buy rn. to be honest I cant live without it. This goes beoynd my expetation if you dont buy this you are making a big mistake

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, JuanGarcia!

      We are thrilled to hear you believe the WH-1000XM6 is one of the best Wireless Noise Canceling Headphones available! It's incredibly rewarding to know this product has gone beyond your expectations and that you "can't live without it."

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good ANC Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good audio airpods max sound a little bit better though, anc is great and passthrough is natural and customizable. Design is also nice but does not feel too solid.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allen, thank you so much for your detailed review and for rating the Sony - WH1000XM6! We're very glad to hear you're enjoying the powerful noise cancellation and customizable ambient sound thanks to the new HD Noise Canceling Processor QN3. We appreciate your feedback on the build feel and the audio, your insights are valuable as we continue to improve our products. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XM6 > AirPods Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought AirPods Max on tax free weekend, returned them due to how heavy they are (literally headache inducing in my case) and heard good things about these so figured I’d give them a shot. Overall great decision. AirPods do sound better but not by much and everything else these do just as good or better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,

      We're honored to hear that you found the perfect pair of headphones in the Sony - WH1000XM6.

      It’s fantastic to know that our focus on a lightweight, comfortable design has made such a significant difference for you. We are proud of the balance we've achieved, delivering exceptional performance and features while ensuring a comfortable fit for all-day listening.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality the fir was a bit getting used to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Jakenj!

      We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cancellation noise. I recommend using it when you travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AlejandroE!

      We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.

      Thank you for choosing Sony and for the high recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound and easy use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound control.. Nice case. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, ANTHONYW! We're thrilled to hear you’re enjoying the great battery life, excellent sound control, the nice case, and the overall quality.

      Our team is dedicated to delivering headphones that combine outstanding sound performance, long-lasting battery life, and thoughtful design for daily convenience. Your feedback means a lot and helps us to keep innovating for our customers.

      Thank you for choosing Sony, and we hope you continue to enjoy your listening experience!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best headphones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The noise canceling feature is top tier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, user843243!

      We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Xm6 headphones are a big upgrade from the Xm5’s. Bought these for my wife and they feel more sturdy and sound quality improved ! Wife absolutely loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonV,

      We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great highs, great bass. All around excellent sound experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rattleflake33,

      Thank you for choosing Sony!

      We're excited to hear that the WH-1000XM6 headphones deliver great highs, bass, and an all-around excellent sound experience. Your feedback encourages us to keep crafting products that bring rich and immersive audio to your everyday life.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Bass is incredible and Cinema mode is great!!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Cinema Mode is a game changer where I can watch a movie or a tv show and actually feel like Im watching it in in a personal theater. The Bass is solid and defenitly worth the price compared to the apple air pod max. Also can use the aux cord if you want which is another kind gesture from Sony

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Compared to the Airpods Max - these win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tired each of them for a week and even with the Apple ecosystem in mind - the sound and fit of these, hands down, these are way better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sarah,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the sound and fit exceeded your expectations, even within your existing ecosystem. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good noise canceling works great.ear muffs could be a little bigger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristan,

      We are honored to hear that the sound quality and noise canceling of your WH-1000XM6 are delivering the great experience you expected. We also appreciate your honest feedback regarding the size of the ear pads; we are always looking for ways to refine the fit and comfort of our designs for every listener.

      Thank you for trusting Sony with your audio journey!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and noise cancelation. The fit is very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. DominicC,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality, modern and comfortable design and Top Technology Noise Cancelling! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and great comfort. Use at the gym and commuting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, CarlosM,

      Thanks for the review and the 5-stars rating! We are truly heartened to learn to hear how much you are loving your Sony headphones! Powered by our next-gen processor and intelligent algorithms, the WH-1000XM6 premium headphones deliver studio-quality sound and our most advanced noise cancellation for an immersive, distraction-free listening experience!

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphnes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and nose cancellation, battey is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your positive experience with the WH-1000XM6, Lalo. We are delighted to hear that you are enjoying the great sound quality, effective noise cancellation, and impressive battery life.

      We designed the WH-1000XM6 to deliver a superior audio experience, combining our latest HD Noise Canceling Processor QN3 with a new next-gen chip and 12 microphones for industry-leading noise cancellation. We also focused on ensuring a long-lasting battery life of up to 30 hours, so you can enjoy your music without interruption on long trips or throughout your day.

      Your feedback is truly appreciated and confirms that our dedication to high-quality audio and advanced features is making a difference.

      Thanks for choosing Sony and for being a valued customer.

      Best regards,
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect blend of powerful noise cancellation and high-quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RAJESHD,

      We are thrilled to hear that you are enjoying the perfect balance of sound quality and noise cancellation on your new WH-1000XM6 headphones! It is great to know they are meeting your expectations for a high-quality listening experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US