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Customer reviews

Rating 4.7 out of 5 stars with 1160 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,160 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headphones they're comfy and they don't hurt my ears after a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MariaG,

      Thank you for choosing Sony!

      We’re elated to hear that the WH-1000XM6 headphones have become your favorite, especially because of their comfort during long use. It means a lot to us that they provide a pleasant and pain-free listening experience, allowing you to enjoy your music with ease.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones always have excellent sound quality, plus ANC. To be fair I miss the design of the XM4s more but this is completely my own bias and may not be applicable to all people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Victor,

      Thank you for your review of the WH1000XM6 headphones. We are glad to hear that you are enjoying the excellent sound quality and Active Noise Cancellation (ANC).

      We appreciate your feedback on the design. Your personal preference is valuable to us, and we're always working to innovate while considering our customers' feedback. A key feature we're proud of in the WH-1000XM6 is the more efficient DSEE Extreme processor, which restores details lost during compression for a richer, more faithful audio experience.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the Sony App. Working in a Data Center where its very loud, when I'm on a Teams call I can hear them perfectly and they cannot hear the background noise when I'm talking. A++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, TerryG! We're so happy to hear that you love your WH-1000XM6 headphones and the Sony app. It's fantastic to know that they are performing so well for you in a loud data center environment. We designed the industry-leading noise cancellation and high-quality microphones specifically for situations like this, ensuring you can hear perfectly and others can't hear the background noise. We truly appreciate you sharing this perfect use case! Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noice cancelling. Great sound. Recommend these for anyone that travels.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MatthewS,
      Thanks for sharing your review! We are thrilled to hear that your new WH-1000XM6 headphones are making a difference during your travels. We really appreciate the recommendation.

      The WH-1000XM6 features our most advanced Auto NC Optimizer, which automatically adjusts the noise canceling based on your environment. It also includes ultra clear call quality thanks to redesigned microphones and a long lasting battery that keeps the music going for even the longest international flights.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My son loves these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and boise cancellation. Thank you for bringing back the foldability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great sound quality and love the side touch feature! The bass sounds amazing though with music that has a strong bass and theater mode to watch something on my device sounds great as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriLozano,

      Thank you for the fantastic review! We're thrilled to hear that you're so happy with the Sony WH-1000XM6 headphones.

      It's great to know that you're enjoying the amazing sound quality and the convenient side touch controls. We designed these headphones to deliver an immersive audio experience, whether you're listening to music with powerful bass or enjoying a movie with Cinema Mode.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great overall headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones but they are a little pricey. the noise cancellation works great and the sound quality and bass is great would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LennonP,

      We are beyond pleased to hear that you are loving your Sony WH-1000XM6 headphones! While we understand they are an investment, we are committed to engineering best-in-class features like the great noise cancellation and exceptional sound quality and bass you noted. Thank you for recognizing the value and performance!

      We really appreciate you being part of the Sony family!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Absolutely loved it, also I went to buy it at the store and they assisted me so fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santiago,

      Thank you for the wonderful feedback! We're thrilled to hear that you love your new WH-1000XM6 headphones and had such a fast, positive experience with the store team.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Epic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely epic! These headphones are best in class. Very sleek and the sound is exquisite. So good that I had to buy a pair for my husband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your absolutely epic review, RebekahQ!

      We are thrilled to hear that you consider the WH-1000XM6 to be "best in class." It's rewarding to know that you are enjoying the combination of the very sleek design and the exquisite sound quality.

      It's the highest compliment when a customer loves a product enough to buy a second pair! Thank you for choosing Sony for both you and your husband.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best products at BEST buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technology. I can make calls and talk through this headset. I don't hear the noise around me, nor the person I'm calling. It's worth buying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, WilberS!

      We are absolutely delighted to hear that you are enjoying the excellent technology of your WH-1000XM6 headphones.

      It's fantastic that you are benefiting from the superior call quality and that our industry-leading noise cancellation is effectively isolating both your environment and the person you're speaking to, allowing for perfectly clear conversations.

      Thanks for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Perfect Present for the Hubby!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband’s birthday since he travels frequently for work, and he absolutely loves using them on the plane instead of his AirPods! I'm so grateful for the fantastic financing options, which made this gift even more special.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleLeung,

      We are thrilled to hear that your husband is enjoying his new WH-1000XM6 and that they have become his go-to companion for those frequent work flights. It is wonderful to know that our noise-canceling technology is making his travel experience more enjoyable!

      Thank you for choosing Sony to celebrate such a special occasion and for welcoming us into your family's travel routine.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great things about these headphones. Great noise cancellation. The transparent mode is on par with the air pods max. The background music feature is a great quality of life product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I’ve ever heard and had. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanC,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones are the best sounding you've ever experienced and that you would purchase them again. Your loyalty means a great deal to us, and we’re proud to provide products that deliver exceptional audio quality and enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony wh-1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eu gostei muito do produto, a qualidade é realmente muito bom, estou muito satisfeito.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beast in the ANC Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lighter headband pressure, softer foam, and better padding distribution. You can easily wear them for 4–6 hours without pressure points.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MANORANJANL,

      That's wonderful feedback! We are delighted to know that the new headband design and padding have made a noticeable difference in comfort for your longer listening sessions.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic, and the noise cancellation works flawlessly; when I put them on, I can't hear anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseO,

      It's a true pleasure to hear that you find the WH-1000XM6 headphones fantastic! We are delighted that the noise cancellation works flawlessly for you, achieving that perfect silent environment when you put them on. Thank you for your review and for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Worth upgraded from 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the XM5s. I appreciate they partially fold, makes them feel more premium than those that fold completely and gives more functionality over those that don’t fold at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Josh, thanks for taking the time to leave this fantastic review! We are immensely pleased to hear that you appreciate the improved sound experience the WH1000XM6 delivers! We can't be more happy to learn that you like the partially fold –simple but fancy! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Favorite Noise Canceling Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Product! Honestly the best noise canceling headphones I've owned (multiple pairs over the years). I was on the fence but these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wh1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Cushions cause pressure and pain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeanG,

      We are happy to hear you’re enjoying the excellent sound quality. We are sorry to hear about the discomfort; we recommend adjusting the headband for a more relaxed fit or ensuring the earcups are positioned correctly to alleviate pressure.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation is incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is truly unbelievable. I cannot hear anything from the outside world. The transparency mode is impeccable too, sounds like real life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juddr,

      We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US