Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$398.00
Save $60
The comparable value is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1156 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,156 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The Best

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I am a very picky person when it comes to headphones. I have bought and returned many because I am not happy with them. This is the first pair that I will 100% say that I will keep because of how light it is how long the battery life is and how great it sounds. The flexibility of it with the headband with the clamp is great. I work out. It’s a great workout headset. I can sling around all I want and they do not follow my head. I have 100% recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hunter, thank you very much for your amazing 5-star review! We are thrilled to hear that the WH1000XM6 headphones exceeded your expectations–especially since you're so selective (which we truly appreciate!). It's great to know the sound quality, battery life, and secure fit are all working perfectly for your workouts. Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. They are extremely comfy, the battery life is solid and most importantly the SOUND and NOISE CANCELLING are unmatched. You literally can't hear anything when NC is enabled. Easily some of the best headphones I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MannyFaces,

      We couldn’t be happier to hear that your new headphones are standing out as some of the best you have ever owned. It is fantastic that you are enjoying the total silence provided by our latest noise-canceling technology, allowing you to focus entirely on that unmatched sound quality. We also put a lot of thought into the ergonomics to ensure they stay comfortable for long listening sessions, so it is great to know the fit and battery life are hitting the mark for you.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony XM6s >>>> Airpods Max and XM5s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal sound clarity; a clear step up even from the XM5s I currently own. ANC is basically unparalleled at this point. When on, entire world is basically on mute (especially while music is playing). Comfort level is great, even if the clamping is a bit stronger than the xm5. Owned a pair of airpods max for a few years, and let me just say as an iphone user, the xm6s blow them out of the water in so many categories that matter most (sound, comfort, portability, ANC). These are by far the best headphones I’ve ever worn and it’s not even close.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Noise Cancelling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for about a month and a half at this point, and I've really enjoyed them from the first time I put them on. They're incredibly comfortable, and I'm able to wear them for hours without issue. The thing that caused me to finally write a review was a recent flight I was on. We were seated above the wing, with the engine not far in front of us, and it was very loud. I put these headphones on and was absolutely stunned by how quiet it was. I couldn't hear any of that noise, but I was still able to hear when an announcement came over the speaker so I could pause what I was listening to and hear it. If you want incredible noise cancelling, these are the headphones to get! Oh yeah, they have great sound quality too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptainKirk86,

      We are beyond pleased to hear that the WH-1000XM6 made your recent flight so much more peaceful! It is fantastic to know that the new QN3 processor and 12-microphone system effectively silenced that engine noise while still allowing you to stay connected to important announcements. We are also glad that the all-day comfort we designed into this model is making your long listening sessions so enjoyable.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned! I am always looking for good quality audio that matches the price, and these ones do. I like the way they fit and are designed. Everything is simple and looks appealing, along with a very simple magnetic case to go with it. The button designs are obvious which is nice to click the right ones on the left side. The right side has amazing swiping features that make it easy to change the music or video without needing to click the device. The app is also amazing as it has incredible features and customizations. I like the one where when I take off the headphones it will pause whatever I’m listening to. Not to mention the best part which is the noise cancellation, nothing beats it. Overall I’m very happy with the product and everything it has to offer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, CarsonT! We are so glad to hear the WH-1000XM6 is the best pair of headphones you’ve ever owned. It is great that you're enjoying the intuitive touch controls, the "wear detection" pause feature, and our industry-leading noise cancellation. We’re happy the design and app customization are hitting the mark for you!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey, but worth every penny.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these amazingly comfortable and extremely effective at reducing airplane noise. The battery life is phenomenal as well. If I had to pick at anything, it’s the case that I’m not fond of. While I’m happy it’s there as competitors don’t include one, you have to contort the headphones to get them in the case. And if they are not placed in the case perfectly the case won’t close but again I am nitpicking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FelixS,

      Thank you for choosing Sony!

      We're elated to hear that your WH-1000XM6 are amazingly comfortable, extremely effective at reducing airplane noise, and delivering phenomenal battery life. Enjoy every flight and long listening session ahead!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So Good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⸻ Sony WH-1000XM5 – Worth It These are hands-down the best noise-canceling headphones I’ve ever used. Sony really nailed it with the WH-1000XM5. The noise canceling is next-level—perfect for travel, work, or just tuning out the world. Sound quality is super clear and rich, with great bass and balanced tones. They’re also really comfortable, even for long wear, and the battery lasts forever (like 30 hours!). Bonus: they charge fast and have smart features like pausing when you take them off. If you’re on the fence, just get them. You won’t regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kimi,

      Thank you for choosing Sony!

      We're delighted to hear that the WH-1000XM5 headphones have impressed you on so many levels. Knowing the noise-canceling performance, rich and balanced sound, and long-lasting comfort make such a difference for your travel and daily listening is incredibly rewarding. It's fantastic to know that the fast charging and smart features like auto-pause also add real convenience to your experience.

      Thank you for your feedback! Your encouragement fuels our team's innovation in creating standout headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones! The Sony WH‑1000XM6 delivers outstanding noise cancellation, rich sound, and super‑comfortable earcups. The Midnight Blue color looks premium, and the battery life easily lasts through long workdays. Totally worth it!”

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DJ01! Thanks for the review!
      It brings us great joy to hear that your new WH-1000XM6 headphones are a hit, from the color choice to the long-lasting battery.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these Sony headphones for a while now, and I’m really impressed. The sound is clear and the bass is strong without being overwhelming. Noise cancellation works great, especially in public places. They’re very comfortable to wear for long hours, and the battery lasts much longer than I expected. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nianjan,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH1000XM6 headphones so much. It’s wonderful to know the sound quality and noise cancellation enhance your experience, especially in busy environments. Your note on comfort and battery life means a lot to us, as we aim to provide products that support your daily needs seamlessly. Thank you for sharing your positive experience—it truly motivates us to keep delivering excellent audio solutions.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best headphones i have ever owned. Sony knocked it out of the park with this one. The sound is amazing with the presets out of the box but customized eq is even better. The noise canceling is amazing. They fit really good on my ears even during long listening sessions. Voice controls are handy also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawless1,

      We are absolutely thrilled to hear that these are the best headphones you've ever owned! We're glad you are loving the noise canceling, custom EQ, and comfortable fit for those long listening sessions.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt that sony makes the best headphones. And the fact that you can connect it to 2 phones at the same time is mind blowing. I use 2 phones and the way it switches between both phones is just so smooth. I have the 3 headphones from sony and they are worth my money. I'm stuck for life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GANIATR,

      We are absolutely thrilled to hear that you love the smooth multipoint connection on your WH-1000XM6 headphones. Thank you so much for being a loyal member of the Sony family and for your continued support!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Best noise cancelling headphones

    |
    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Incredible noise cancelling headphones with outstanding sound quality. The Sony WH-1000XM6 is the best in its class with long battery life and premium comfort for all-day wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosD,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the exceptional noise-cancelling features and sound quality of the WH-1000XM6. Your recognition of its long battery life and premium comfort means a lot to us, as we strive to deliver products that enhance your daily listening experience. Your kind words inspire us to continue innovating and providing top-tier audio solutions.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have very good battery life sound very good and fit well. I can use them for hours and still feel comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jabirdrating,

      We are so glad to hear that you are loving the excellent battery life, sound quality, and long-lasting comfort! We design them for extended listening, so knowing they fit you perfectly is wonderful.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the new Sony WH-1000XM6 headphones, and they're fantastic. The noise cancellation is truly next-level and the sound quality is crisp and powerful, especially for music with strong bass. They're also really comfortable to wear for long periods. The new foldable design and sturdy case are a big plus for traveling. While they are a bit pricey, the performance and features make them worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RaymondG,

      Thank you for choosing Sony!

      It makes us really happy to hear that you are enjoying your new Sony WH-1000XM6 headphones! We're glad to know that the noise cancellation and powerful sound quality are impressing you, and that the comfortable design and new travel case are a big plus. It's great to hear that they are proving to be a worthwhile investment.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been amazing. I owned the previous generation of these headphones and they are much better in my opinion. Comfortable and great quality. Battery last for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GianfrancoE,

      Thank you for choosing Sony!

      We're honored to hear that your experience with the WH1000XM6 headphones has been so positive, especially coming from a longtime user of the previous generation. It's wonderful to know that the improvements in comfort, sound quality, and battery life have made a meaningful difference for you. Your feedback inspires us to keep advancing our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones I have ever used

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome. If you are an artist, or maybe you need a traveling companion, this is the real deal. The battery lasts more than 48hrs with a full charge. A friend recommended it to me, I was hesitant in gettin it but I am so happy i got it. It filters noises so very much more tuan any of the headphones I have ever used. So I strongly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ChedozieI! We are so glad you took your friend's recommendation and gave the WH-1000XM6 a try. It’s wonderful to hear that the noise canceling and 48-hour battery life are meeting your needs as an artist and traveler. We truly appreciate the strong recommendation—enjoy the quiet and thank you for choosing Sony! Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected not a big upgrade coming from the wh1000xm5 but I came to be fascinated at how much the audio and fit improved my previous headphones. Not only the sound but the built quality improved by making them more ergonomic and foldable would recommend to anyone with the budget so they can get a premium sound experience with extreme comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PocketMouse,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-1000XM6 exceeded your expectations with improved audio, fit, and build quality. It’s great to know the ergonomic design and foldability have enhanced your comfort. Thank you for recommending these headphones for a premium sound experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio and noise cancellation as usual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XM6s offer a fantastic audio experience with great sound and top-tier noise cancellation. You'll love the awesome battery life, and the "hear-through" mode works perfectly without making you dizzy. Just keep in mind they're not ideal for hot environments because they can make you sweaty, and the hinges might take a bit of getting used to. Still, they're a solid choice for their premium sound and features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Xavier, thanks for sharing this fantastic review! It is most rewarding to hear you're enjoying the immersive listening experience that only the WH1000XM6 can offer thanks to its industry-leading noise cancellation technology and outstanding sound quality! Thanks for recommend to take in consideration the temperature to avoid discomfort while wearing them and extend their useful life! Thanks for choosing Sony this time, we will continue working on keep the premium quality in our products! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love everything about them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically lean to buying Apple stuff because I love the compatibility that the AirPods and everything else have with each other. Saying that, I recently bought the XM6’s and I’ve absolutely loved them. They have great sound quality and noise cancellation. They are also some of the lightest headphones I’ve ever worn. I would say if you had the choice to pick the XM6’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JAKE,

      It brings us great satisfaction to hear that you’re enjoying your new WH-1000XM6 headphones.

      Moving away from a familiar ecosystem can be a big step, so we are especially glad that the exceptional sound quality and industry-leading noise cancellation have made such a positive impression. We also put a lot of focus on engineering a lightweight design for long-term comfort, and it’s wonderful to know they are among the lightest you’ve ever worn.

      Thank you for being a part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony xm6000

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying the Sony XM6, I compared them with the Apple AirPods Max. I honestly felt the Sony headphones were much better. The noise cancellation has very minimal low humming sound, and the cinematic mode along with the overall audio quality is excellent. I also love how lightweight and comfortable they feel. The only drawback is that they don’t look as premium as the AirPods Max. But apart from that, the sound quality, adaptive noise cancellation, and cinematic sound experience are awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SiddantharaoN!

      It’s great to hear that after a side-by-side comparison, the WH-1000XM6 won you over. We take a lot of pride in our Adaptive Noise Cancellation, and it's wonderful that you’re noticing that nearly silent floor compared to other premium options. We also appreciate the feedback on the design—while we prioritize a lightweight, foldable build for all-day comfort and travel, we know that aesthetic tastes vary!

      The Cinema Mode is one of our favorite new additions for 2025, and we're thrilled it’s giving you that immersive experience you were looking for.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US