Customer Ratings & Reviews
- Model:
- WH1000XM6/S
- |
- SKU:
- 6620466
Customer reviews
Rating 4.7 out of 5 stars with 1045 reviews
(1,045 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Worth every penny.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. The sound quality and noise cancellation make these top tier headphones. The price point is high because the quality is even higher. They’re lightweight, and stay on my head without giving me a headache. Definitely would recommend as gym headphones or workout headphones.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ContraryCandice,
Thank you for choosing Sony!
It makes us really happy to hear that you're loving the WH1000XM6! Your feedback about the sound quality, noise cancellation, and comfort truly highlights what we aim to deliver. We know the price is an investment, and it’s wonderful to hear that the performance and design make it worthwhile for you—especially as a go-to choice for workouts. Thanks so much for the recommendation and for sharing your experience!
Best regards,
-Fred
Rated 5 out of 5 stars
A sturdier feeling improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the WH-1000XM6s after having a lot of issues with the swivel bracket on my WH-1000XM5s breaking on two different occasions. I was a big fan of the XM5s because the noise canceling on them was fantastic, they were comfortable to wear for long periods, had a long battery life, charged quickly, and sounded pretty good. The XM6s are an improvement in most ways. They have more of a crisp high end to them without requiring you to mess around with the EQ, the noise canceling is only marginally better but that improvement can become apparent in the right circumstances, and the build feels less flimsy where it counts. The biggest downside to them I’ve found is the fit can be kind of tight on my big head, which probably helps with the noise canceling, but they can be less comfortable to wear for longer periods of time.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeikesC,
Thank you for sharing your experience! We’re thrilled to hear you’re enjoying the improved build quality and crisp sound of the WH-1000XM6. We appreciate your feedback regarding the fit for long-term wear, as it helps us improve future designs.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing noise cancellation. And sound.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them after seeing multiple reviews saying the noise cancellation was some of the best, it truly is. Before this I’ve been using AirPods, Beats Studio buds and Corsair headphones to try and drown out the noise of my busy household, but these almost make it feel like not a thing is around me. Not to mention the sound quality, I know all the other earbuds and headphones I used before weren’t anything great but these straight up made me stop using my earbuds when walking to the store or when on a long drive (passenger).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalvadorG,
We are immensely pleased to hear that the noise cancellation and sound quality of your new Sony WH-1000XM6 headphones have made such a positive difference in your daily life!
It sounds like these have truly delivered on their promise to create a peaceful, focused listening experience, whether you're managing a busy household or enjoying music on the go. Thank you for choosing Sony and for sharing your detailed feedback!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality item. The music sounds so good and the battery life is not too bad. I noticed a few days ago though, that some of my music that played well on it, are no longer working well. I did get a 2 year protection plan, so let's see how that goes in case I need their help.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, IndT.
We are delighted to hear that you are enjoying the very good quality of your WH-1000XM6 headphones, particularly the clear music sound and the strong battery life!
We are, however, concerned to hear about the recent issue where some of your music is no longer playing well. This kind of audio skipping or intermittent sound can sometimes be related to Bluetooth connection quality settings, especially when transferring high-resolution audio.
We would like to help you resolve this right away so you don't need to use your protection plan for a minor issue. We recommend trying this quick fix in the Sony | Headphones Connect app:
Go to the Sound tab.
Find the setting for Bluetooth Connection Quality.
If it is currently set to Prioritize Sound Quality, please try changing it to Prioritize Stable Connection.
This simple change often resolves unexpected audio playback issues.
If this step does not fix the problem, please reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through other troubleshooting steps, such as performing a software update or a full reset.
We appreciate you bringing this to our attention and look forward to ensuring your listening experience is consistently excellent!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones with Noice cancellation. Fits perfect and don't hurt my ears or head unlike others
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AkshayaB!
We are thrilled to hear that the WH-1000XM6 fits you perfectly and stays comfortable even during long listening sessions. It’s great to know that our noise cancellation and design are providing the premium experience you deserve.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit really comfortably and feel great quality wise. The sound quality feels premium especially with all the adjustments that can be made.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArmandoF,
Thank you for your fantastic 5-star review of the Sony WH-1000XM6 headphones! We are honored to hear that you find them comfortable and appreciate the great quality. It's excellent to know that the sound quality feels premium, especially with the available adjustments!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design works very well. Helps from harsh external noises
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaredM,
It is fantastic to know that the design and performance of the WH-1000XM6 are working so well for you! We put a significant amount of research into creating a sleek, ergonomic aesthetic that doesn't just look great, but also serves as a physical barrier against the environment. We are thrilled that they are successfully shielding you from those harsh external noises, allowing you to enjoy your audio in peace.
Thank you for trusting Sony to provide your personal sanctuary of sound.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best headphones I’ve ever gotten its really comfortable and nice having noise cancellation.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
It is great to hear that these are the best headphones you’ve ever owned and that you are enjoying the exceptional comfort and noise cancellation.
The WH1000XM6 is designed to provide an industry-leading experience, featuring our most advanced Noise Cancelling Processor to date and an ultra-lightweight design that allows for hours of fatigue-free listening.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great for autism
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your heartfelt review, MariaC.
We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.
We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.
Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
artículo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think. Perfect to use noise cancellation in office to do not hear colleagues talks Music is awesome, especially if a source is good/lossless. I slightly disappointed by the ios app because it has, IMHO, a lot of useless features. But if you use it inly for firmware updates - it is fine. I even don't want to try any other headphones had others before), this line is fully satisfied.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreicyS,
We are very glad to hear that the noise cancellation is helping you find your focus in the office and that you are enjoying the premium sound quality with your lossless audio sources. It is fantastic to know that after trying other brands, you’ve found this line to be the one that truly satisfies your listening standards.
Regarding your feedback on the iOS app, we appreciate your honesty. While we aim to provide a wide range of customization options, we understand the value of a simple, streamlined experience and will share your thoughts with our development team.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that i can get up to 30 hrs of battery life, switch between noise canceling and ambient aware with a press of a button, controle the volume and skips all on the same side
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Miguel,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying your WH1000XM6 headphones! It’s great to know the long battery life, easy switching between noise canceling and ambient modes, and convenient controls are enhancing your listening experience. Your detailed feedback helps us understand what truly matters to our users, and we appreciate you sharing it with us. Thank you for your support!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Owned XM2, XM4, XM5 before buying these.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literal 5 star review. No hyperbole. I owned the XM2’s then didn’t need a new pair until they died. Those sounded incredible and my experience with them was great. Sticking with the Sony line was worth the cost of admission, so I bought the XM5’s which had just come out. After using them for a few days I returned them. They sounded incredible and much improved over my previous pair, but I hated that they didn’t fold down, plus it seemed the quality of the build was cheaper. I wanted to wait for the release of the XM6’s to see if they improved those concerns in any way, but in the meantime purchased the XM4’s to hold me over. Fast forward about 3 years to now and the XM6’s drop. Purchased them week one and as someone whose owned the XM2, XM4 and XM5 I can confidentally say that these are king of the hill to date. It seems to me if you had anything prior to the XM5, these have noticeable sound improvements and noise cancelling. If you have the XM5 previously, any improvement is not overly obvious to maybe a non-audiophile/obsessive. Maybe the hear through is better a pinch, but the noise cancelling, tuning, and overall sound is not vastly different. However, the build quality seems better and the folding is back. Recommend, that’s for sure, even with the $50 price increase.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Midas! Thank you so much for taking the time to share your feedback! We are truly honored to hear about your experience with our headphones over the years. It's fantastic to know that you have chosen to stick with the Sony line and we appreciate your loyalty.
We’re delighted that you found the sound quality and noise cancelling of the XM6s to be impressive, especially after owning previous models. Your insights on the build quality and the return of the folding feature are invaluable and we’re pleased that these enhancements have positively impacted your experience.
Thank you for choosing Sony and thank you once again for your recommendation. We hope you continue to enjoy the exceptional sound and features of the XM6s!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Amazing Headphones For Flights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony over ear headphones are the best ones I have ever purchased. For people traveling for work this one are a must!!!! The noise canceling is amazing !!!!! However the comfort of them makes them special.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCBC,
That's incredible to hear! We are so pleased the WH-1000XM6 headphones are the best you have ever owned. We engineered them specifically for travelers and professionals, and we're especially proud that you find both the amazing noise canceling and the superior comfort special.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Absolutely recommend 10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I was blown away of how great they sound! Ran a 5K with them on and never had any discomfort! 10/10 recommend, best headphones I have purchased!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealS,
We are thrilled that you were blown away by the great sound of the WH-1000XM6 headphones and, even better, that they provided excellent comfort for your 5K run. Hearing that you recommend them as the best headphones you've ever purchased is the highest compliment!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Not the best not the worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling decent volume fit very comfortable on the head
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djinnx13,
We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the noise canceling and comfortable fit are meeting your needs. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality, Weight
Rated 4 out of 5 stars
Amazing Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and noise canceling, super confortable, light weight... material looks fragile but other than that the perfect headphones
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jayduranoficial,
Thank you for choosing Sony!
We're delighted to hear that you are enjoying the amazing sound quality, industry-leading noise cancelation, comfort, and lightweight design. Your feedback on these features means a lot to us.
We also value your input concerning the materials used in the WH1000XM6 unit. While our headphones are crafted to be lightweight and comfortable for prolonged use, we have also engineered them for durability. Our goal is to harmonize premium audio performance, comfort, and a robust build in all of our products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sturdy, Comfortable, Top-Tier Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're sturdy, feels very comfortable, the sound quality is top-tier, and the case it comes in is of great quality as well! Highly recommend
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Emre,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WH-1000XM6! It’s wonderful to know the comfort, sturdy build, and top-tier sound quality are making a positive impact, and that the case adds to your experience. Your recommendation means a lot to us—thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony M6
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the BEST headphones on the market today. The noise cancelation is superior to all other headphones and an upgrade to the previous ones as well. I got the black finish. love the snug fit and more of an option for different size heads as well. Just over all best buy I've had thus far.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lito,
Thank you for choosing Sony!
We're beyond pleased to hear the WH-1000XM6 headphones have exceeded your expectations. Knowing the noise cancellation, comfort, and stylish black finish made this your best buy so far truly encourages our team. Thanks for your wonderful feedback—enjoy your new headphones!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best travel headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best travel headphones out there. Great noose cancellation, customizable profiles, easily switch between your phone or tablets via multiple bluetooth connections. Sits very comfortably on your head as well.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterT,
Thank you for the fantastic 5-star review! We're pleased to learn that the WH-1000XM6 headphones have proven to be an excellent choice for your travels. We're so glad you're enjoying the advanced noise cancellation and the convenience of being able to seamlessly switch between your devices. It's also great to know that the comfortable design is making a difference during extended use. We designed these headphones to provide a premium and effortless listening experience, and your feedback confirms we've succeeded.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good new headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my xm4 and needed a replacement. Overall, a nice upgrade (But if I didnt lose my old headphones, probably would not upgrade). The quality of the sound and ANC is amazing -as expected from Sony. The gestures and controls are similar to other sony devices and intuitive. Pairing to the phone and devices are easy with the App. The case is now clam shell with a clip vs. with a zipper. Overall, good new headphones if you need a new one but not too much changes from the xm4
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this excellent and detailed review, DarrenC!
We are pleased to hear you consider the WH-1000XM6 a nice upgrade after needing a replacement for your previous pair! It's fantastic to know that the quality of the sound and ANC is amazing and performing exactly as expected from our flagship headphones.
We also appreciate you highlighting the improvements, particularly how you find the gestures and controls intuitive and the pairing easy using the app. Your feedback regarding the new clamshell case with a clip is very valuable, as we aim to make portability and storage more convenient.
Your overall assessment—that this is a great purchase if you need a new pair, with subtle but significant changes from the XM4—is highly valuable to other customers looking to make that decision.
Thank you again for your continued loyalty and for choosing Sony!
Best regards, Gus, Sony Social Media Team




















