Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Top Deal
Loading...
$398.00
Save $60
The comparable value is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1228 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's phenomenal sound quality, comfort, and impressive battery life. Many also appreciate its portability, light weight, sleek design, and improved fit and connectivity. However, some customers noted concerns regarding heat dissipation, mentioning that it can make their ears sweat, and a few found the volume not as high as desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,231 reviews
  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable really good sound quality lightweight and one of the best headphones in the stores

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound and excellent noise canceling. Fold up nicely in the case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello maddoc1979,

      Thank you for choosing Sony!

      We're beyond pleased to hear that your WH-1000XM6 headphones are so comfortable, deliver great sound, and offer excellent noise canceling! It's also great to know that they fold up nicely in their case, making them convenient for you. It's rewarding to know that our product fulfills your requirements so perfectly!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    What an improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade from the XM4, which were already amazing. The noise cancelling is noticeably better, and the sound stage is also noticeably improved. I love bass and these headphones deliver. I skipped the XM5 because they didn't fold, and I'm glad these ones fold. The new carrying case is great too. Why didn't they do that sooner? Yes they're pricey, but if you like nice things and can afford to buy them, these are a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamianW,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Ever Had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had and in my opinion worth the money. Comfortable for an entire 9 hour flight to Europe and silenced the crying baby onboard. Made my music and games better with a more robust and complete sound. The touch features are an added bonus. If I had one negative it would be that folding them back up into the carrying case can sometimes be a bit challenging if you're in a hurry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LauraM,

      Thank you for choosing Sony!

      We're pleased to learn that you find the WH1000XM6 headphones the best you've ever had! It's great to hear they were comfortable for your entire flight and did such an excellent job of silencing the noise, including the crying baby. We also appreciate your feedback on the carrying case. Thanks for taking the time to share your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for travel + home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound quality, and the noise canceling is almost too good. My only complaint is that you can only connect to 2 devices at a time and there is a noticable delay in audio for competitive games since it uses bluetooth. If you want to play anything competitive just use the included audio jack cable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RyanG,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the comfort, sound quality, and powerful noise canceling of your WH1000XM6 headphones. We apologize for the limitations you've experienced with device connectivity and audio delay during competitive gaming.

      To gather more details about this matter and assist you further, please reach out to our dedicated support team for advanced troubleshooting.

      You can find all contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every dollar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with base and clarity and noise canceling. Stylish and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headphones, nice audio quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have used these for quite a while and have loved them. I also love their 10 band EQ that you can customize through their app. The battery life is quite good and can last me days without needing to charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesusB,

      Thank you for choosing Sony!

      We're elated to hear that you've enjoyed using the WH1000XM6 headphones and appreciate the customizable 10-band EQ through the app. It’s great to know the battery life supports your usage for days, adding convenience to your experience. Your continued enjoyment truly motivates us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Worthwhile upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and very lightweight, the audio and bass are vastly improved and worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback on the WH-1000XM6, Skankhut45! We are immensely pleased to hear that you find them really comfortable and very lightweight. It's also rewarding to know that you feel the audio and bass are vastly improved and that the upgrade was worth it for you.

      We designed these headphones to provide a premium listening experience with enhanced comfort and superior sound quality. Your review confirms that we've succeeded in our mission.

      Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Even better than XM5's

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XM6's build upon all of the greatness of the XM5 but does it better. Noise cancelling seems better, the new cafe feature is great and they feel like an overall firmer clamping pressure for better seal. Best feature is the ability to now fold them for better storage and transportation, though, they can be a bit difficult to make them fit in their case, a little extra room may have been nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andpaul657! Thank you so much for taking the time to share your thoughts on the WH-1000XM6 headphones! It brings us great joy to hear that you appreciate the enhancements we've made from the XM5 model. We're thrilled that you noticed the improved noise-canceling capabilities.
      We appreciate your feedback regarding the fit of the case. Your insights are invaluable to us as we continually strive to enhance our products.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Comfortable and sassy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Very comfortable and sound is excellent been able to fold it is a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,

      We're thrilled to hear you're enjoying the comfort and sound quality of your new headphones! The WH-1000XM6 headphones were designed with both exceptional audio and user convenience in mind, and the ability to fold them for easy storage is a feature we're particularly proud of.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent capability > questionable hardware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitively excellent, with compromise. The ANC is class leading (as good as the professionalized Bose A30s I fly airplanes with), the design is simple and unobtrusive, and the sound quality is acceptable for this category. However, they fall under the Bose QC Ultra in overall comfort and build, and the touch controls are finicky. Comfort was a huge disappointment here. I disliked the hard headband which made sleeping in long commercial flights bothersome, and the warm, rubbery ear-cups which centralize heat and sweat. If you value a great case, the best ANC, and superior sound - get these. If you value build quality and superior comfort, the Bose are your choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaK, thank you for sharing your experience with the Sony - WH1000XM6! We're thrilled to hear you're enjoying their superior sound quality, industry-leading noise cancellation and sleek design. We also genuinely value your comments and feedback on comfort, particularly the headband and earcups during long flights, we'll definitely share them with our product team to improve future versions! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony x6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones light weight.. : The sound is warmer and more detailed than the XM5. Sony worked with mastering engineers to create a wider soundstage, resulting in "punchier" bass and "airier" highs that feel less confined to you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the incredible review, Manny!

      We are thrilled to hear that the WH-1000XM6 is hitting all the right notes for you. It’s awesome that you noticed the "airier" highs and wider soundstage—our engineers worked hard to deliver that "punchier" yet detailed sound while keeping the headphones lightweight and comfortable.

      It sounds like you’re truly hearing the music exactly how it was meant to be experienced. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earphones. Earphones blew away.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Cancels most sounds if you chose. Very comfortable. I used when riding my CanAm Spyder motorcycle with other bikers with loud pipes. Options are to use bluetooth or plug in earphones. Expensive but worth it - $499.00. I lost mine when a big gust of wind hit me. The earphones blew away and I could not find it anywhere. So I can not provide a picture. Maybe someone will find it in a hundred years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwardMatin,

      Thank you for choosing Sony!

      We're so sorry to hear about the inconvenience of losing your earphones to the wind. However, we're delighted you were enjoying your WH-1000XM6 headphones! It's fantastic to know they provided exceptional sound cancellation and comfort on your motorcycle rides. We really appreciate your feedback on both the Bluetooth and wired options.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The only pair of headphones you'll need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 provides a great noise cancelation, detailed and dynamic sound. The design of the headphones makes it really easy to wear throughout the day without any discomfort. Truly a great pair of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tolik,

      It is great to hear that your experience with the WH-1000XM6 has been so positive!

      We are delighted that the advancements in our noise-canceling technology and the detailed, dynamic sound profile are providing the high-quality audio experience you deserve. Beyond the sound, we placed a significant emphasis on ergonomics and weight distribution for this generation; knowing that you can wear them throughout the day without any discomfort is a testament to that refined design. It is truly rewarding to know they have become such a reliable part of your daily routine.

      Thank you for trusting Sony for your personal audio experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Still Weighing Other Options…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever your considering this against…go throw route! You won’t be disappointed? Especially if you’re considering these over the AirPods Pro Max’s. You will miss out on the Apple connectivity but honestly, the Sony Connect App and the Bluetooth connectivity makes up for any losses and then some (Apple still doesn’t offer an equalizer feature).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacoriS,

      We are thrilled to hear that you are enjoying your new headphones! It is great to know that the equalizer features and connectivity in the Sony Headphones Connect app are providing the personalized experience you were looking for.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t contemplate HURRY UP AND BUY!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing sound, easy setup, the Sound Connect App is very intuitive. The midnight blue looks great. Little hint: if you want louder sounds go into your phone settings and tune your Safety settings. Makes a world of a difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lowe,

      We are pleased to learn that your Sony WH-1000XM6 headphones have amazing sound and that you found the setup easy!

      We designed these headphones for both superior audio performance and seamless user experience, so we are thrilled that you found the Sony | Headphones Connect app intuitive for customization. We agree that the Midnight Blue finish is a stylish choice!

      Thank you for sharing your experience and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Supr lightweight and amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are super light and extremely easy to move around in. Still dont know if they are okay with sweat but havent had any problems so far. The noise cancelling is also amazing, i took it on a couple planes and it almost conpletely drowns out the engine noise. I cant even hear people having conversations right next to me. These headphones also have expcetional sony sound quality. They are just overall amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NathanM,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt that sony makes the best headphones. And the fact that you can connect it to 2 phones at the same time is mind blowing. I use 2 phones and the way it switches between both phones is just so smooth. I have the 3 headphones from sony and they are worth my money. I'm stuck for life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GANIATR,

      We are absolutely thrilled to hear that you love the smooth multipoint connection on your WH-1000XM6 headphones. Thank you so much for being a loyal member of the Sony family and for your continued support!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best value, Top tier quality, Unique features

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound quality is top notch. Noise cancelling and ambient sound (transparency mode) has improved significantly from the previous model. They're very comfortable, travel case is unique with the magnetic locking mechanism, and the customizable EQ is awesome! Lastly, they work great as a Playstation headset but an external mic would be required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're excited to hear you're enjoying the new Sony - WH1000XM6. From the top-tier sound quality and upgraded noise-canceling to the enhanced ambient sound mode, it's great to know the improvements from the previous model are making a real difference. We're also happy you're enjoying the comfort, the unique travel case design, and the customizable EQ which is perfect for tailoring your audio the way you like it. And it's awesome to hear they work great as PlayStation headsets! Thank you so much for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Heavy, but VERY Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair readily with bluetooth devices and have great sound. They are a tad heavy, and make my ears tender after a couple of hours. GREAT battery life and fast recharging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Bridgejumper!

      We are glad you are enjoying the great sound, easy Bluetooth pairing, and fast recharging on your WH-1000XM6. We appreciate the feedback regarding the weight and ear comfort during long listening sessions, as it helps us improve our future designs.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US