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$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1045 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,043 reviews
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sony XM6 - Best in the market right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Headphones. Much better and cleaner than the AirPods Max. Amazing for travel, love the case. Easy to set Custom Sounds profiles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkshayaN,

      Thank you so much for the fantastic 5-star review! We're honored to hear how much you're enjoying your new Sony WH-1000XM6 headphones. It's great to know that the sound clarity, travel-friendly design, and custom sound profiles are all hitting the mark for you. We appreciate you choosing Sony for your audio needs!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is top notch. I'm surrounded by sound typers at work so I use these at the office daily at they work like a charm. Extremely comfortable of long periods of use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherH, it brings us great joy to hear that you are taking advantage of the noise cancelling to enjoy your daily at the office. The headphones utilize digital noise cancellation technology to reduce ambient sounds effectively making it especially useful in noisy places. This design offers a greater comfort during extended use and contributes to improved durability. Keep enjoying your WH1000XM6 headphones! Best regards, - Ismael Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improvement over the xm5, still has app issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and interface, improvement over the build of the xm5 as a physical structure. App interface with the phone is a little bit more laggy than the previous iteration, this might get fixed with software updates, unclear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NMoon,

      We are immensely pleased to hear that you are enjoying the excellent sound quality and the refined physical build of the new WH-1000XM6!

      Regarding the app performance you mentioned, we want to ensure your interface experience is as smooth as your listening. To resolve the lag you're seeing, we recommend clearing the cache within your phone's app settings. If that doesn't do the trick, a fresh start by uninstalling and then reinstalling the Sony | Headphones Connect app often resolves these types of software hiccups. This should help the app's responsiveness match the premium performance of the headphones themselves.

      Thank you for making Sony part of your daily listening.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to be genuinely honest. When I tell you these are the BEST headphones I've ever owned I mean that with every single beat in my heart. I'm a music producer and these HIT! All of the features amazing. Steep price! but look at it as an Investment ! Love -NiFD

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiFD,

      We are thrilled to hear these are the best headphones you've ever owned! As a music producer, your appreciation for the sound quality and features means a lot to us, and we are glad you see them as a worthwhile investment for your craft.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they are really comfortable and have great sound and noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC,

      That's wonderful to hear! We are delighted you find the WH-1000XM6 Headphones comfortable and are enjoying the great sound and noise canceling performance. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones and sounds great plus feature they are lightweight and forget sometimes I’m wearing them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeM,
      We are immensely pleased to hear that you're loving your new WH-1000XM6 headphones!
      Knowing that the sound quality is great and that the lightweight design makes them so comfortable you sometimes forget you have them on is truly what we aim for.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used several brands of wireless headphones, and these are by far my favorite. The sound is great and they are very comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinD,

      We're so glad to hear that your Sony headphones have become your favorite among several brands, and that you're enjoying both the great sound and lasting comfort they offer. Thank you so much for the fantastic 5-star rating—your appreciation for the immersive audio and comfortable fit is truly valued. The WH-1000XM6 is designed to deliver an exceptional listening experience you can enjoy for hours.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sound quality is good and ear cup padding is comfortable. Clamp force is slightly on the stronger side but not painful. Noise cancellation is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great sound and feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they look and luxurious premium feel is top notch. The noise cancellation is out of this world. The downside is these cause a lot of sweat on the ear cups due to the material and ears get hot. Hopefully they end up selling replacement ear cups that are breathe able and don’t effect the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chirican!
      Thank you for sharing your thoughts with us! We are thrilled to hear your feedback on the WH-1000XM6 headphones. It's wonderful to know that you appreciate their luxurious design and exceptional noise cancellation features.
      We understand your concerns regarding the ear cups and the heat they may cause during use. Your suggestion about breathable replacement ear cups is valuable and we will take it into consideration for future improvements.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present. Daughter said sound was amazing and the ability to adjust overall sound was great. She like how the headphone controls work and the seamless integration with all her devices. Downside - because of how the headphones fold , they would not stay “square” on her head. They had a tendency to “twist” while she was wearing them which she found very annoying. Eventually returned & got Bose QV Ultra 2nd Fen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulG,

      Thank you for sharing your feedback and for choosing the WH-1000XM6 as a Christmas gift. We are glad to hear your daughter enjoyed the sound quality, customization options, and the seamless connection with her devices.

      We appreciate the specific details regarding the fit and the "twisting" she experienced due to the folding mechanism. Comfort and stability are top priorities for us, and feedback like this is incredibly valuable as we look toward future designs.

      Thank you for giving Sony a try!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Fit, Perfect Sound, Perfect Headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible sound quality; I was not expecting a noticeable difference between the XM5 and XM6 in sound, nor the Bose Quiet Comfort, but it was immediate improvement in clarity on vocals for several tracks. While features like the Cinema mode don't really impress on music, it was certainly nice to watch a movie with, and latency was not a problem. The build quality feels significantly improved over previous Sony models and the carrying case with the magnetic clasp is also an improvement. The hardest pill to swallow on these is the price, but all other features and qualities considered, they feel justified.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good to use, the sounds is amazing, Feel very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XuL1,

      That's fantastic! We are thrilled to hear that you find the WH-1000XM6 to be really good, with amazing sound and a comfortable feel. We specifically engineered the XM6 with a refined, soft-fit design and our newly developed driver unit to provide exactly that combination: superior audio clarity and a comfortable fit that you can wear for hours, making it perfect for travel and all-day use. Your positive feedback is exactly what we strive for with our flagship headphones.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are an upgrade from my Bose Qc45 headphones which I liked. Every problem that I thought I would have was not there. I thought the touch controls would be annoying, but it really is not intrusive at all. I thought some of the gestures would feel like a gimmick, but I find myself using them regularly. The build quality seems really good. The sound quality is phenomenal. But most importantly, the noise cancelling is genuinely insane. I have tested it in so many places including a crowded, loud arcade and I genuinely could not hear a thing. I love these headphones and they are definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The BEST headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the nicest overear headphones i have ever used. They sound amazing, the noise canceling is phenomenal and they are super comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caleb,
      It's a true pleasure to hear that you're so happy with your new WH-1000XM6 headphones. We appreciate you sharing your thoughts. It's awesome that you're experiencing the incredible sound quality and phenomenal noise canceling and we're so glad you're finding them comfortable.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable, sound really good, and have great noise cancellation. That + the fact you can customize so many different options and features makes these headphone a 10/10 overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JadB,

      Thank you for choosing Sony!

      We're thrilled you're enjoying your WH-1000XM6 headphones and appreciate your 10/10 rating! We designed them with comfort, sound quality, noise cancellation, and customization in mind, so it's rewarding to know they hit the mark for you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and superb noise cancelling. Super comfortable and perfect for focus or travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseC,

      We are delighted that you find the WH-1000XM6 headphones so comfortable and that the superb noise canceling makes them perfect for both focus and travel! Achieving that blend of world-class ANC and comfort is what we strive for.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product in noise cancelling headphones, light weight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EshK,

      Thank you for choosing Sony!

      We're elated to hear that you appreciate the WH1000XM6 headphones for their noise-cancelling capabilities and lightweight design. Your recognition of these key features means a lot to us, as we continually strive to deliver both comfort and exceptional sound quality. Thank you for sharing your positive experience—it truly motivates us to keep enhancing our products for valued customers like you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality headphones. They sound amazing and feel amazing. I would recommend ereccomdn this to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuanR,

      Thank you for choosing Sony!

      We’re elated to hear that the WH1000XM6 headphones deliver exceptional sound quality and comfort. Thank you for the strong recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new design since it now folds into a nice compact travel, friendly case. I avoided the previous model because it was not Travel friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Hommerun! We're delighted to hear that you're enjoying the new foldable design and compact, travel-friendly case of the WH-1000XM6. Your comments highlight exactly what we aimed to achieve with this model—making it easier than ever to take your headphones wherever you go. We appreciate you choosing Sony and hope the headphones make all your travels even more enjoyable.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Transparency and Noise Cancellation modes. Very user friendly and works well with iPhone through the app that connects to the headphones! Great battery life as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricV,

      We're so glad to hear you're loving the WH-1000XM6 headphones! It's fantastic to know that the Transparency and Noise Cancellation modes are making such a positive impact on your listening experience. We designed them with user-friendliness in mind, so we're thrilled to hear they're working well with your iPhone and the companion app. And of course, great battery life is key for enjoying your music all day long!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US