Customer Ratings & Reviews

Hi EricV,

We're so glad to hear you're loving the WH-1000XM6 headphones! It's fantastic to know that the Transparency and Noise Cancellation modes are making such a positive impact on your listening experience. We designed them with user-friendliness in mind, so we're thrilled to hear they're working well with your iPhone and the companion app. And of course, great battery life is key for enjoying your music all day long!

Thanks for choosing Sony, have a great day!
DiegoV

Hi SaSa!
We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

Thank you for choosing Sony!
Best regards,
Estefany

Hello spad3,

Thank you for choosing Sony!

It makes us really happy to hear that the WH1000XM6 headphones have impressed you with their top-tier quality, customizable features, and seamless two-device connection. Your kind words about your experience mean so much to us and inspire us to keep delivering products you can enjoy every day.

Best regards,
-Fred

Hi Hoss,

That's excellent feedback! We are thrilled to hear the WH-1000XM6 headphones are performing perfectly for you, especially with the noise canceling feature working great while mowing, and that you find them very comfortable. Thanks for choosing Sony.

Best regards, Eliab

Hello Altagracia,

Thank you for choosing Sony!

We’re honored to hear that the WH-1000XM6 headphones have become your favorite. Your appreciation of the sound quality and customizable features means a lot to us. We also acknowledge your feedback about the microphone during calls and will continue working on improving every aspect of our products to enhance your experience.

Best regards,
-Fred

Thank you for sharing your fantastic feedback, Sammi!

We are absolutely thrilled to hear that the WH-1000XM6 headphones have improved upon the previous generation in the ways that matter most to you, especially addressing the comfort and seal.

It’s incredibly rewarding to know that you are finding the redesigned hinge system strong and that the improved acoustic seal maintains your quiet listening experience, even when moving your head. We worked hard on these refinements, and your detailed comparison is a great validation of those efforts.

We also appreciate your insightful comments on the sound quality. Hearing that you perceive a clear separation across the lows, mids, and highs confirms the detailed, balanced audio we strove to achieve. While the bass signature might be different from the XM4s, we're glad the overall audio performance still impresses.

Thank you again for choosing Sony's flagship headphones and for providing this excellent, comparative review!

Best regards, Gus, Sony Social Media Team

Hello CabelV,

We're so glad to hear that your Sony headphones have impressed you with amazing sound quality and exceptional comfort. Thank you for your outstanding 5-star rating! We truly appreciate your feedback about the touch controls—your input is important to us as we consistently look for ways to enhance our products. The WH1000X6’s immersive audio and ergonomic design are crafted to elevate every listening experience.

Thank you for choosing Sony—hope your day is an amazing one!
DiegoV.

Hi Frankk,

We genuinely appreciate you sharing such comprehensive feedback!

It's fantastic to hear that the WH1000XM6 headphones are delivering clear improvements in sound quality, noise cancelling, comfort, and Bluetooth range compared to your XM4s–Thanks for recognizing these key upgrades! We're also glad to hear both models have provided sufficient battery life for your needs.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi GavinK,

Thank you so much for the 5-star review and for highlighting the great fit, sound, and amazing features of your WH-1000XM6 headphones. It's incredibly rewarding to know that the comfort and performance are hitting the mark.

We also appreciate your positive comment regarding the Sony Headphones Connect app—our team worked hard to make it powerful yet truly intuitive, so your feedback on its ease of use is fantastic!

Thanks for choosing Sony!

Best regards,
Dominick

Hi MatthewB,

Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

Thanks for considering Sony products, have a great day!
DiegoV

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred

Hi Oregon!
Thanks so much for sharing your thoughts on the WH-1000XM6 headphones!
We are really happy to hear that you've been experiencing such excellent sound quality and are impressed by the insanely good battery life.

The WH-1000XM6 features our enhanced Noise-Canceling technology to block out distractions and Multipoint Connection so you can easily switch between two devices.

Thank you for selecting Sony!
Best regards,
Estefany

Hi KobyW,

We are thrilled to hear that you are enjoying the sound quality of your new WH-1000XM6 headphones! It is great to know that you are finding them to be a top-tier listening experience and would recommend them to others.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Noahlander,

We are thrilled to hear that the WH-1000XM6 is delivering the top-class sound and noise cancellation you were looking for! It’s great to know that the multipoint connection is working seamlessly across your PC, MacBook, and iPhone, and that you're making full use of the EQ customization in the Sony Sound Connect app. We hope you continue to enjoy that premium clarity and versatility in your daily routine. Thanks for choosing Sony.

Best regards, Eliab

Hi DigvijayG,

We're absolutely thrilled to hear you're experiencing the enhanced ANC and sound quality firsthand with your new WH-1000XM6 headphones! It's wonderful to know you find them very comfortable for extended wear and are impressed with the battery life. Thank you for sharing your positive feedback and for choosing Sony!
-Eliab

Thank you for the fantastic review, Jonnycat4!

We are so glad to hear your WH-1000XM6 is hitting the mark! It’s awesome that you’re noticing that improved wireless range compared to your previous pair—we know how important it is to be able to move around your home or office without missing a beat.

Welcome to the next generation of Sony sound!

Best regards,

Gus, Sony Social Media Team

Hi DuckHook!
It brings us great joy to hear that the WH-1000XM6 are the best headphones you’ve ever owned! We are so glad the clear sound, comfortable fit and strong wireless range are making such a big difference for you.

The WH-1000XM6 includes Speak-to-Chat technology, which senses when you start talking and instantly pauses your music so you can have a conversation without taking them off.

We're genuinely thankful you decided on Sony!
Warm regards,
Estefany

Hi StephenJ,

We are thrilled you've found the outstanding comfort, sound quality, and overall value of the WH-1000XM6 to be so exceptional. We especially appreciate you choosing the immersive over-ear experience! Thank you for the 5-star review and for choosing Sony.

Regards,
Dominick