Customer Ratings & Reviews

Hi YunusK,

Thanks for your wonderful review! We're thrilled to hear how impressed you're with the sound quality of your WH-1000XM6 headphones. It's our goal to create an immersive listening experience, and we're delighted that you're enjoying the detailed, well-balanced, and dynamic sound that makes your music feel fresh and alive.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Tolik,

It is great to hear that your experience with the WH-1000XM6 has been so positive!

We are delighted that the advancements in our noise-canceling technology and the detailed, dynamic sound profile are providing the high-quality audio experience you deserve. Beyond the sound, we placed a significant emphasis on ergonomics and weight distribution for this generation; knowing that you can wear them throughout the day without any discomfort is a testament to that refined design. It is truly rewarding to know they have become such a reliable part of your daily routine.

Thank you for trusting Sony for your personal audio experience.

Regards,
Dominick

Hi GabeG!
We are thrilled to hear that the sound stage and noise canceling are hitting the mark for you. We appreciate the honest note about the build feel, too; feedback like that helps us keep leveling up.

The WH-1000XM6 features our latest Auto NC Optimizer for seamless noise adaptation and high precision voice pickup technology for crystal clear calls.

Thanks for choosing Sony!
Best regards,
Estefany

Hi SamA,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that both the ambient mode and noise canceling are providing such an immersive and seamless experience for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JasonA,

Thank you for choosing Sony!

It brings us great joy to hear that the WH1000XM6 provided excellent sound quality and effective active noise cancellation, enhancing your airline travel experience. We appreciate you taking the time to share your positive feedback!

Best regards,
-Fred

Hi VishalN,

We are thrilled to hear that after personalizing your settings, you are now very happy with the sound of your WH-1000XM6!

We appreciate you sharing the tip to experiment with the equalizer to find that perfect balance. It is wonderful that you are now enjoying the benefits of High-Resolution Audio and LDAC support, which ensure exceptional sound quality and detail even when listening wirelessly.

Thank you for trusting Sony.

Regards,
Dominick

Hello Josh, thanks for taking the time to leave this fantastic review! We are immensely pleased to hear that you appreciate the improved sound experience the WH1000XM6 delivers! We can't be more happy to learn that you like the partially fold –simple but fancy! Thanks for choosing Sony! Sincerely, -Jenn.

Hi Yazzyyy!
Thank you for sharing your feedback with us on the WH-1000XM6 headphones!
It is fantastic to know that you find the headphones so comfortable and can wear them for hours.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi TerryM,
Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.

It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.

Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
Sincerely,
Estefany

Hello Omar,

Thank you for choosing Sony!

We're excited to hear that you love your new WH1000XM6 headphones! We're glad the noise canceling and music quality are excellent, and that you found the setup and app intuitive thanks to your friend's recommendation. Thank you for sharing your positive experience!

Best regards,
-Fred

Hello Nianjan,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the WH1000XM6 headphones so much. It’s wonderful to know the sound quality and noise cancellation enhance your experience, especially in busy environments. Your note on comfort and battery life means a lot to us, as we aim to provide products that support your daily needs seamlessly. Thank you for sharing your positive experience—it truly motivates us to keep delivering excellent audio solutions.

Best regards,
-Fred

Hi MorganW!
Thank you for your feedback! It is fantastic to know that you are pleased with your upgrade to the WH-1000XM6 headphones. We are delighted to hear that the sound quality has exceeded your expectations right from the start.
With features like industry-leading noise cancellation and an impressive battery life, these headphones are designed to elevate your listening experience even further.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the fantastic review, MiladW!

We are absolutely thrilled to hear that you are enjoying your WH-1000XM6 headphones and that they are your first ever headset! That's a huge compliment.

We appreciate you highlighting that they sound amazing and are very light. We designed the XM6 with a lightweight chassis and premium components to ensure studio-quality audio and maximum comfort, even during marathon listening sessions.

Thank you again for choosing Sony for your first premium audio experience!

Best regards, Gus, Sony Social Media Team

Hi EdwinV!
Thank you for your wonderful feedback! We are really happy to hear how well the WH-1000XM6 headphones are working for you in so many different situations.

Thanks for choosing Sony!
Best regards,
Estefany

Hi RandyB, thanks for the 5-star review! We're so glad to hear you're loving your Sony WH-1000XM6 headphones! It's fantastic to know they've become your go-to for everything from long flights to finding a little peace and quiet at home. We designed them to deliver top-notch noise cancellation and amazing sound quality, so your feedback is music to our ears. Thanks for choosing Sony! Best regards, -Dominick

Thank you for sharing your fantastic feedback, Sammi!

We are absolutely thrilled to hear that the WH-1000XM6 headphones have improved upon the previous generation in the ways that matter most to you, especially addressing the comfort and seal.

It’s incredibly rewarding to know that you are finding the redesigned hinge system strong and that the improved acoustic seal maintains your quiet listening experience, even when moving your head. We worked hard on these refinements, and your detailed comparison is a great validation of those efforts.

We also appreciate your insightful comments on the sound quality. Hearing that you perceive a clear separation across the lows, mids, and highs confirms the detailed, balanced audio we strove to achieve. While the bass signature might be different from the XM4s, we're glad the overall audio performance still impresses.

Thank you again for choosing Sony's flagship headphones and for providing this excellent, comparative review!

Best regards, Gus, Sony Social Media Team

Hi JUMANG,

We are very glad to hear that you are enjoying the unique sonic perspective of the WH-1000XM6! It is fascinating to hear from a longtime user of the 1000X series, and we appreciate your insight into how each generation offers its own distinct character. We are thrilled that this latest iteration has provided a new way for you to experience your favorite music.

Thank you for being such a loyal member of the Sony family and for making us part of your daily listening.

Best regards,
Dominick

Hello GuillermoR,

Thank you for choosing Sony!

We’re elated to hear that you’re enjoying the exceptional sound quality of the WH1000XM6. Your confidence in these headphones as the best in today’s market truly encourages us. Thank you for sharing your positive experience!

Best regards,
-Fred