Customer Ratings & Reviews

Thank you for the poetic review, Moony!

We are absolutely moved to hear how the WH-1000XM6 has elevated your classical music experience! It is incredible to know that our headphones are delivering that "private performance" feel and bringing out the soulful nuances of the bassoon concerto for you.

Thank you for choosing Sony and for sharing your passion for music!

Best regards,

Gus, Sony Social Media Team

Hi VivekRaj,

Thank you so much for the 5 stars and for sharing your experience with the Sony WH-1000XM6 headphones. We are extremely proud to hear you find the sound quality crisp and the noise cancellation beyond incredible—that's a testament to the years of research and refinement we've poured into this series. It means the world to us that you see the XM6 as the epitome of that evolution! Thank you for choosing Sony and for being a loyal listener!

Best regards,
Dominick

Thank you for the fantastic review, Goretex!

We are delighted to hear that you love the sleek design and that you feel your WH-1000XM6 headphones have the best sound quality ever.

That level of praise is incredibly rewarding for our audio engineering teams! We're thrilled we could deliver a premium listening experience for you.

Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team

Hello LoganV,

Thank you for choosing Sony!

We’re excited to hear that your WH-1000XM6 headphones reveal new layers of sound in your favorite music. It’s rewarding to know they are enhancing your listening experience so deeply. Your recommendation is truly appreciated, and we’re proud to be part of your audio journey.

Best regards,
-Fred

Hi JMcAllen, thank you so much for the fantastic review! We feel privileged to hear that the Sony - WH1000XM6 lived up to your research and expectations, especially when it comes to noise cancellation and sound quality. We also really appreciate your honest feedback about the app and ear cup fit. Comfort and usability are just as important as performance, and we'll definitely pass your notes along to our development team. Thank you for choosing Sony, and we hope they continue to be your go-to for immersive listening! Best regards, -Dominick

Hi KingKoopa! It brings us great satisfaction to hear you're loving the WH-1000XM6 headphones. We really appreciate you taking the time to share your feedback.

We definitely hear you regarding the color and sweat/dirt at the gym, and the integration with the Apple ecosystem. We're always looking for ways to improve based on what our customers tell us.

Thanks for choosing Sony!
Best regards,
Estefany

Hello JayisfirstonTwitch,

Thank you for choosing Sony!

We're delighted to hear that you're enjoying the WH1000XM6 and that they provide you with exceptional noise cancellation. It's fantastic to know they stay comfortable on your head all day, even during naps! Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Hi YousefM!
We're grateful for your honest review! We are immensely pleased to hear that you're enjoying the amazing ANC and sound quality on your new WH-1000XM6 headphones. It's fantastic to know that those features are making a big difference for you.

We understand your feedback about the low-end bass and we appreciate you sharing your thoughts.
We've actually designed the WH-1000XM6 with our new Precise Voice Pickup Technology and Speak-to-Chat features to provide crystal-clear calls and hands-free convenience and we're glad you're enjoying the sound quality overall. Your feedback is valuable and we'll certainly take it into consideration as we continue to evolve our products.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Gamerdad.

Thanks for this fantastic review!

We're thrilled to hear you're loving the sound quality of your WH-1000XM5 headphones, especially the clean, rich bass! It's fantastic to know that's making your listening experience so enjoyable. We also appreciate your honest feedback on the materials. Your input is valuable and helps us understand what's most important to our customers and improve!

Thanks again for sharing your detailed thoughts and for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Enis,

We love hearing this! Creating a truly immersive and distraction-free audio experience is exactly what we aim for with the WH-1000XM6. We're immensely pleased that you've been enjoying the amazing sound quality, the deep bass, and the truly fantastic noise canceling.

Thank you for sharing your experience and for choosing Sony!

Best regards,
Dominick

Thank you for sharing your incredible review, Chombotronic!

We are absolutely delighted to hear that your new headphones are inspiring you to listen to music significantly more and that they are helping you rediscover music! It's fantastic to know that they have become a highly anticipated part of your daily routine!

We also genuinely appreciate your feedback regarding the design. We understand that the material can be a fingerprint magnet, making it challenging to keep them looking fresh, and we will certainly pass this aesthetic critique on to our design team for future consideration.

Your suggestion for native tracking when the headphones are powered down is also excellent. This is valuable insight into features that enhance usability and peace of mind, and we will ensure this is shared with the relevant product development teams.

Thank you again for choosing Sony and for sharing how the headphones have transformed your listening experience!

Best regards, Gus, Sony Social Media Team

Hello Jesus,

Thank you for choosing Sony!

We're excited to hear that you enjoy the great sound, impressive noise cancellation, and lightweight design of the WH1000XM6 headphones. Your feedback encourages us to continue innovating and delivering products that offer both comfort and exceptional audio performance.

Best regards,
-Fred

Hi Kalyan,

We are thrilled to hear that the upgrade from the XM3 to the WH-1000XM6 has been such a "night and day" difference for you. It brings us great pride to know that you find our noise canceling and customization options to be best-in-class, and we truly appreciate your high recommendation.

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Hello JinChicago,

Thank you so much for your enthusiastic 5-star review!

We are delighted to hear how much you love your WH-1000XM6 headphones and that you're enjoying the enhanced noise-canceling performance.

We also smiled reading your comment about the silver finish—it's great to hear that they complement your unique style perfectly!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi AksN,
Thank you for sharing your honest feedback with us. We’re really glad to hear you’re happy with the sound quality.
However, we’re sorry the hinge design and ear cushion fit haven’t fully met your expectations. Your comfort is important to us and we appreciate you letting us know about these concerns.

One helpful tip is to try adjusting the position of the headband, as this can often relieve pressure on your ears and improve comfort.

Thanks for choosing Sony. We really value the time you took to express your thoughts.
Warm regards,
Estefany

Hi Rashad,

Thank you for the wonderful 5-star review! We are ecstatic to hear that your new WH-1000XM6 are living up to the hype! It's truly exciting to know that you are experiencing such incredible detail and pristine audio quality. We are so proud of this model and appreciate you sharing your fantastic experience with others.

Thank you for choosing Sony!

Best regards,
Dominick

Hi ShainaR,

We are elated to hear that the WH-1000XM6 has been a "lifesaver" for you! We design our noise-canceling technology to create a sanctuary of calm, and knowing it provides such meaningful support for your sensory needs is incredibly moving for our team. It’s wonderful that you’re enjoying the flexibility of the Ambient Sound control, allowing you to seamlessly transition between total immersion and your surroundings whenever you choose.

Thank you for making Sony a part of your daily life; we are honored to have you in the family.

Regards,
Dominick

Hello HassanM,

Thank you for choosing Sony!

It's truly wonderful to know how much you're enjoying the WH1000XM6 headphones. We're so happy to hear that the noise cancellation is working perfectly and that you find the sound quality so clear. Thanks for sharing your experience!

Best regards,
-Fred

Hi SalvadorC,

Thank you so much for sharing your feedback! We're truly heartened to hear that the WH-1000XM6 are, without a doubt, the best headphones you've ever tried. Knowing that the excellent noise cancellation is delivering such a superior quiet listening experience makes our day.

Thanks for choosing Sony and enjoy the peace and the pure sound!

Best regards,
Dominick

Hi Jaqueline,

We are so pleased that you are happy with your WH-1000XM6 headphones. We've put a lot of work into the sound quality and adaptive features, and it's great to know that you're enjoying them.

Thanks for choosing Sony.

Best regards,
Eliab