Customer Ratings & Reviews

Hi JohannA,

That's wonderful feedback! We are delighted that you find the WH-1000XM6 headphones to be a clear upgrade from the XM4 and XM5, specifically highlighting the improvements in comfort and software.

Thank you for choosing Sony!

Best regards,
Eliab

Thank you for your fantastic feedback, gyrlee22! It is truly wonderful to know how much you love your WH-1000XM6 headphones.

We designed these headphones with industry-leading noise cancellation and advanced audio technology to provide an immersive listening experience with exceptional sound quality. It's rewarding to hear that you are enjoying both the deep quiet and the innovative "out of ear" experience. Our goal is to make listening to your favorite content as seamless and enjoyable as possible, whether you're tuning into your surroundings or getting lost in the music.

We appreciate you choosing Sony and sharing your positive experience with us! We hope you continue to enjoy your new headphones.

Best regards,
Gus Sony Social Media Team

Hi Golfingirl,

Thanks for sharing your wonderful experience with the Sony - WH1000XM6! We're thrilled to hear they made your long flight more enjoyable. With industry-leading noise cancellation, all-day comfort, and exceptional sound quality, the WH-1000XM6 are designed to keep you immersed no matter where you are.

Thank you for trusting Sony!

Regards,
Dominick

Hi JacksonC, that's fantastic to hear! We're so thrilled that you're loving the Sony WH-1000XM6 headphones and finding the quality excellent. It's wonderful to know that our industry-leading noise canceling, and the incredibly rich sound with the LDAC codec for high-res audio are making such a difference for you. Enjoy your listening experience, and thanks again for choosing Sony! Regards, -Dominick

Hi BlackSpruce!
Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi Animal180!
Thank you so much for your wonderful feedback! It brings us great joy to hear that you are enjoying the WH-1000XM6 headphones. Their impressive noise-canceling feature and exceptional sound quality truly elevate the listening experience. We appreciate your recommendation and hope you continue to enjoy your music with these fantastic headphones!

Thanks for choosing Sony!
Best regards,
Estefany

Hi BorisA,

Thank you for choosing Sony!

We couldn't be happier to hear that you enjoy the WH1000XM6 headphones, appreciating both their ease of use and sleek design. It’s wonderful to know they are enhancing your listening experience. Thank you for sharing your positive feedback with us.

Best regards,
-Fred

Hello SriJ,

Thank you for considering Sony products.

We're genuinely sorry to hear that despite the exceptional sound quality, your new WH1000XM6 headphones caused significant discomfort during extended wear, leading to your decision to return them.

This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

Hi BenL,

We’re thrilled to hear that the WH-1000XM6 are the best headphones you've ever owned! It’s great to know that the new QN3 processor and expanded 12-microphone array are providing the "perfect" experience you were looking for. While we don't have a built-in fan, the redesigned headband and soft-fit leather are intended to help with long-term comfort; we appreciate the feedback regarding ear temperature during extended listening sessions. Thanks for choosing Sony.

Best regards, Eliab

Thank you for your review, JuanGarcia!

We are thrilled to hear you believe the WH-1000XM6 is one of the best Wireless Noise Canceling Headphones available! It's incredibly rewarding to know this product has gone beyond your expectations and that you "can't live without it."

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the wonderful review, DmoM!

We are absolutely thrilled to hear that your son is loving his new WH-1000XM6! It's fantastic to know they were a successful gift and that he finds them very comfortable.

We appreciate you mentioning that the features were worth the price. We design these headphones to deliver a truly premium audio experience, comfort, and top-tier noise cancellation, so it's rewarding to know we've met that high standard for him.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi RebeccaR,

We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the feedback, vk3105!

We are happy to hear that the industry-leading noise cancellation and feature set are hitting the mark for you. We also appreciate your honest feedback regarding the cushioning. We designed the WH-1000XM6 with a wider headband and new soft, padded cushions to distribute weight, but we understand that comfort is very personal.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Thank you so much for sharing your incredible experience with the WH-1000XM6, Kans! It is fantastic to know that you’ve noticed and appreciated the audio improvements from the XM4 to XM5 and now to the XM6. Our team is committed to continuous innovation and precision engineering, and feedback like yours truly motivates us to keep raising the bar with every generation of our headphones. Knowing that the enhancements in sound quality and overall listening experience have made such a strong impact means a lot to us. Your recommendation is genuinely valued, and we hope you continue to enjoy your music to the fullest with the WH-1000XM6!

Thanks for choosing Sony!

Gus,
Sony North America Customer Support

Hi EliS,

Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

Thanks for choosing Sony.

Best regards,
Eliab

Hello EvanB,

Thank you for your fantastic review of the WH-1000XM6 headphones! We're thrilled to hear that you find them to be a great product and that they sound really awesome.

It's especially rewarding to know that you've been using them while traveling and experiencing the excellent noise canceling. We design our WH-1000XM series with industry-leading noise cancellation to provide a truly immersive and peaceful listening experience, no matter where you are.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi SupremePatron,

It's fantastic to hear you're loving the Sony WH-1000XM6 headphones, especially the improved ANC that eliminates its own white noise, a significant upgrade! While the soundstage is good, it's understandable to miss the "Clear Bass" option from previous models, though the new 10-band EQ in the Sony Headphones Connect app offers ample flexibility to fine-tune the bass to your preference. Your practical advice about opting for the black color for demanding activities like exercise or dirty work is also wise, as the darker finish is generally more forgiving of smudges, sweat, and general wear than the silver.
Thanks for choosing Sony.
-Eliab

Hi Bengriffin33! We are truly delighted to hear your feedback about the new Sony WH-1000XM6 headphones! It's fantastic to know that you find them to be a great update from the XM3 model.

The WH-1000XM6 features advanced noise cancellation technology, superior sound quality and an impressive battery life, designed to enhance your listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello KarynneR,

Thank you for choosing Sony!

We couldn’t be happier to hear that the WH-1000XM6 headphones have exceeded your expectations and offer everything you were looking for and more. It’s gratifying to know they have become an essential part of your audio experience. Your enthusiasm encourages us to continue innovating and delivering outstanding products.

Best regards,
-Fred