Customer Ratings & Reviews

Hi BenjaminP,

We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.

Thank you for choosing Sony.

Regards,
Dominick

Hi Angel3366,

We are really happy to hear that you are enjoying the superb sound quality of your Sony WH-1000XM6 headphones! It's rewarding to know that you find they offer the best in terms of style, functionality, and comfort, making them a purchase worth the price point.

Thanks for making Sony part of your listening experience!

Regards,
Dominick

Hi Bryan,

Thank you for being a loyal Sony fan! We're thrilled to hear that the WH-1000XM6 exceeded your expectations, especially coming from a great pair like the XM4.

It’s awesome to know that the improvements in audio clarity and noise-canceling performance are making a real difference in your listening experience.

Thank you for choosing Sony, one more time!

Best regards,

Gus, Sony Social Media Team

Thank you for the great review, ShashiS!

We’re so glad to hear you’re happy with your purchase. The WH-1000XM6 represents our best noise-canceling technology yet, and we’re thrilled the quality is meeting your expectations!

Enjoy the incredible sound, and thank you for choosing Sony!

Best regards,

Gus Sony Social Media Team

Hi Juddr,

We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi ElbaG,


We’re thrilled to hear that you love your new headphones! It’s an honor to be considered your top choice for audio equipment, and we’re so glad the Midnight Blue WH-1000XM6 is delivering the premium experience you expect from Sony. Thanks for choosing Sony.

Best regards, Eliab

Hi JoseC,

We are thrilled to hear that the WH-1000XM6 is living up to its reputation! It is wonderful to know you're enjoying the "amazing" audio and the refined, foldable design of our latest flagship. With the new QN3 processor and 12-microphone system, these headphones are truly built to provide the world's best noise cancellation and a studio-quality listening experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi AndyJ,

Thank you for your feedback! We're thrilled to hear that the sound quality and noise isolation are meeting your expectations.

Regarding the fit, the initial clamping force is designed to ensure a consistent acoustic seal for the best noise-canceling performance. You'll find that with regular use, the headband will naturally adjust and relax to the width of your head for a more personalized, comfortable fit.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi 2013Harley,

Thanks for sharing such a fantastic review of your WH-1000XM6 headphones. We're delighted to hear you're enjoying their outstanding sound quality and that they've made such a positive difference in your music-listening experience!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for the fantastic review, Unsure!

We're thrilled that the WH-1000XM6 is hitting that "top-tier" mark for you and outperforming the competition in noise reduction. It’s great to hear they were a worthy upgrade after six years!

Regarding the earpads, they do tend to soften up and conform to your fit after a week or two of regular use. We appreciate the feedback on the fit as well, as we're always looking to balance world-class ANC with long-term comfort.

Thanks for choosing Sony for your upgrade!

Best regards,

Gus,
Sony Social Media Team

Hi US285126!
Thanks for the awesome review! We are thrilled to hear that you've enjoyed every generation of our headphones and that the WH-1000XM6 is your favorite so far.

These headphones feature our best noise canceling yet to block out the world around you. They are also super lightweight for all day comfort and have a long lasting battery so your music never has to stop.

We really appreciate your loyalty to the Sony family!
Best regards,
Estefany

Hi Knight!
Thanks so much for sharing your feedback with us.

We are thrilled to hear that your WH-1000XM6 headphones have become such a big part of your daily routine, from your travels to your gym sessions.

These headphones are built to keep up with you. They feature world class noise canceling that blocks out the world around you and a long battery life so the music never stops. Plus, they are designed to be super comfortable, making them perfect for those long walks or flights.

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hi JungimS

What a perfect graduation gift! We're absolutely thrilled to hear your son is loving his WH-1000XM6 headphones. It's incredibly rewarding to know that the superior sound quality and advanced noise-canceling features are making such a difference for him, and we appreciate him spreading the word!

Thanks for choosing Sony, have a great day!
DiegoV

Hi RobR,

We couldn't be happier to hear that you find the sound and fit great and that the noise canceling is amazing! We engineered the WH-1000XM6 headphones to deliver a truly immersive and premium audio experience, and we appreciate your feedback on these core features.

We also appreciate you providing the helpful note regarding sweating while wearing them—that is useful information for other customers who plan to use them during rigorous activity.

Enjoy the silence and the music!

Thank you for trusting Sony.

Regards,
Dominick

Hi STEVENR, thanks for the review!
It brings us great joy to hear that your WH-1000XM6 provides the high end sound and comfort you need for travel and workouts.

This model includes Speak-to-Chat technology, which automatically pauses your music when you start a conversation and a refined, lightweight headband that reduces pressure for those extralong listening sessions.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello SamuelT,

Thank you for choosing Sony!

We're excited to hear that you value the WH1000XM6 headphones and would recommend them to others. Your endorsement means a lot, and we’re glad the quality and experience they offer resonate with you. We appreciate your trust in choosing our product.

Best regards,
-Fred

Hello Josh, thanks for taking the time to leave this fantastic review! We are immensely pleased to hear that you appreciate the improved sound experience the WH1000XM6 delivers! We can't be more happy to learn that you like the partially fold –simple but fancy! Thanks for choosing Sony! Sincerely, -Jenn.