Customer Ratings & Reviews
- Model:
- WH1000XM6/S
- SKU:
- 6620466
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's phenomenal sound quality, comfort, and impressive battery life. Many also appreciate its portability, light weight, sleek design, and improved fit and connectivity. However, some customers noted concerns regarding heat dissipation, mentioning that it can make their ears sweat, and a few found the volume not as high as desired.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality the fir was a bit getting used to
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jakenj!
We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life
great battery + sound, some manufacture defects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MustaphaC,
Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!
However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
For the white noise and noise-canceling issues, here are a few things we can try.
1. Restart your headphones.
2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.
If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for your thoughtful input.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Everything you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great highs, great bass. All around excellent sound experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rattleflake33,
Thank you for choosing Sony!
We're excited to hear that the WH-1000XM6 headphones deliver great highs, bass, and an all-around excellent sound experience. Your feedback encourages us to keep crafting products that bring rich and immersive audio to your everyday life.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony WH-10006
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these noice canceling head phones. Pricey,but well worth it. Put the headphones a drift into another world. I have not had one problem with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ErickS!
We are thrilled to hear that your WH-1000XM6 headphones allow you to "drift into another world." It’s wonderful to know that the noise canceling is providing such an immersive experience and that you find them well worth the investment.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
One of the best headphones on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. The noise canceling feature is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user843243!
We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Sound quality
Perfect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect blend of powerful noise cancellation and high-quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAJESHD,
We are thrilled to hear that you are enjoying the perfect balance of sound quality and noise cancellation on your new WH-1000XM6 headphones! It is great to know they are meeting your expectations for a high-quality listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product I like it and great sound and quality!!!
I would recommend this to a friend Mr. Taylor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product; however, I especially appreciated the support and assistance I received from the young male associate who helped me select the merchandise. He was quite knowledgeable about the products and patiently explained the differences between each one, including features, benefits, and suitable uses. Overall, I was very satisfied with my choice and left very impressed by his product knowledge and his professional expertise. It's a shame I can’t remember his name, but I believe he deserves recognition for his helpfulness and outstanding service during this sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliveT,
We are thrilled to hear that you are enjoying your new headphones and had such a positive experience with the store associate's expertise. While we are a separate team from the retailer, we truly appreciate you sharing this feedback regarding the excellent service you received. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
A nice update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality increase form the 5s. Wasn’t expecting to hear a large difference based on professional reviews, but am pleased with the update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rlab,
We appreciate you taking the time to share your feedback on the WH-1000XM6 headphones!
We are very glad to hear that you are personally impressed with the quality increase over the previous generation and that you are pleased with the update.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Great for autism
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your heartfelt review, MariaC.
We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.
We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.
Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're not bad regarding sound quality, but when you want headphones and want to blast your music and don't want others to be able to hear what you're listing to, these aren't it. They're good tho I recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.
We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
GREATEST NOISE-CANCELING HEADPHONES EVER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't ask for better noise-canceling headphones! The noise-canceling is such art, and even the built-in 360 Cinematic audio is actually off the hook! I highly recommend this to people that are sensitive to noises, and to help those to relax!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankMignona, thank you so much for your amazing feedback! We're elated to hear that the noise cancelling on the Sony - WH1000XM6 has made such a powerful impression, it truly is a blend of technology and art. It's great to know that the 360 Reality Audio also delivered that immersive experience you were hoping for. And we're really glad these headphones are helping you relax and find peace in noisy environments. Thank you for choosing Sony! Regards, -Dominick
- Pros mentioned:Sound quality
This is the way
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality would definitely recommend to anyone looking for the best of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickW,
We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Great overall headphone
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great product with gread sound and feel. Only thing i didn't like was how shallow the earcups are compared to a bose qc ultra.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ColtonD,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the great sound and feel of the WH1000XM6 headphones. Your feedback about the earcup depth is valuable, and we appreciate you sharing your perspective as it helps us continue to enhance our products.
Best regards,
-Fred
- Pros mentioned:Sound quality
They sound great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great quality and sound amazing. I recommend them to everyone I know!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IndaleciaC,
Thank you for choosing Sony!
We're honored to hear that you appreciate the great quality and amazing sound of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful you’re sharing your positive experience with others. It’s always rewarding to know our products make a meaningful difference in your daily life.
Best regards,
-Fred
- Pros mentioned:Sound quality
Definetly a Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation on these headphones is really good. On my last flight I couldn't get them connected to my AirFly pro before the trip so I put my Airpod Pro's in and covered my ears with these. I could watch my film and actually hear what was being said over jet noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimb,
We're thrilled to hear that the WH-1000XM6 headphones helped you enjoy your flight! It's fantastic that you found the noise cancellation effective enough to let you hear your film clearly, even over loud jet noise. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Massive upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from XM2 which lasted 8 years, these had big shoes to fill. Happy to report the sound quality and ANC is a huge upgrade. The microphone for calls is improved but still not as good as airpods Max. With that said best noise cancelling headphones available.
I would recommend this to a friend - Pros mentioned:Sound quality
Really Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just awesome. I like the controls the app gives you, but out of the box these sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lostin,
We are elated to hear that the sound quality of your WH-1000XM6 has blown you away right from the first listen!
Our engineers worked tirelessly to ensure these headphones provide an awesome signature sound straight out of the box, but we are so glad you are also exploring the Sony | Headphones Connect app. The app is the perfect way to truly personalize your experience, whether you're fine-tuning the Equalizer to your specific taste or optimizing the industry-leading Noise Canceling for your environment. It’s great to know that the combination of our hardware and software is hitting all the right notes for you.
Thank you for choosing Sony and for allowing us to be the soundtrack to your day.
Best regards,
Dominick
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best headphones that I have ever used!!! The Sound is amazing, I really recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gracev,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony WH1000XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones alot! they are really good at noise cancelation.. and the sound is so pure and crisp. I do my physical activities with no problem.. while enjoying my music. I most definitely recommend these headphones. they are super dope and fun to listen to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterG,
Thank you so much for the 5-star review! We are absolutely thrilled to hear how much you're loving your headphones. It’s fantastic to know that the noise cancellation is making such a difference for you, and that you're enjoying the pure and crisp sound. We're also glad to hear they're comfortable enough for your physical activities, allowing you to enjoy your music without any interruptions.
Thanks for choosing Sony, have a nice day!
DiegoV