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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1066 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,066 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I like the fact that it is noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, LatoshaC!

      We are delighted to hear that you are enjoying the great sound and particularly appreciate the noise canceling feature of your WH-1000XM6 headphones. We designed these to deliver truly immersive sound and industry-leading quiet, so it’s wonderful to know we've met your expectations.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable to wear for hours at a time (audible books!)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi COJS,

      We are pleased to learn that your WH-1000XM6 headphones are providing the premium sound quality and long-wearing comfort you need for those extended listening sessions. We specifically designed the ergonomics of this model to ensure that whether you are deep into a cinematic soundtrack or a marathon of audible books, the experience remains effortless and immersive.

      Thank you for trusting Sony to bring your favorite stories to life.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I have ever had! Huge upgrade over Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mc007,

      Thank you for choosing Sony!

      We're excited to hear that the WH1000XM6 headphones have made such a remarkable difference for you. It's wonderful to know they stand out as the best-sounding headphones you've owned and offer a significant upgrade. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great with these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Earl,

      It’s rewarding to hear that you are finding the noise cancellation on the WH-1000XM6 to be so effective. Our engineering team has worked tirelessly to refine our dual-processor technology and multi-microphone array to ensure that even the most unpredictable ambient sounds are neutralized, allowing you to enjoy your audio in a truly isolated and high-fidelity soundstage.

      Thank you for choosing Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound will definitely recommend. The noise canceling is awesome you wont be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, RENB!

      We are so pleased to hear that you love the sound of your WH-1000XM6 headphones and that you're so impressed with the awesome noise canceling. We designed them to deliver a premium listening experience with industry-leading technology, and it's wonderful to know we've succeeded.

      Thank you again for choosing Sony and for your strong recommendation.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is adorable and the sound is so clean and comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hushamsaeb,

      Thank you for your 5-star review of the WH-1000XM6 headphones! We're delighted to hear that you find the noise cancellation great and the sound so clean and comfortable.

      The WH-1000XM6's noise cancellation is powered by a new QN3 processor, which works with a 12-microphone system to deliver an even more effective and immersive listening experience. It's designed to block out distractions and provide a serene and comfy listening environment, so your feedback is exactly what we love to hear.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Bought this to a friend, but after using it will get it for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leonardo,

      We’re so glad to hear that you and your friend are enjoying the WH-1000XM6! There is no better compliment than wanting a pair for yourself after trying them out. We look forward to having you join the Sony family as an owner soon.

      Thanks for choosing Sony.

      Best regards, 
      Eliab Sony_US

  • Rated 5 out of 5 stars

    One of the best headphones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. The noise canceling feature is top tier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, user843243!

      We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphone and the noises cancelling. Had them on a plane for an entire day. They were awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Golfingirl,

      Thank you for the amazing review! We're so happy that our industry-leading noise canceling and comfortable design made your day of flying so much better. That's exactly the kind of experience we aim to deliver with the WH-1000XM6.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The Best Headset in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset worth every penny. This is the best headset I have ever worn

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, LeoS!

      We are absolutely thrilled to hear that you feel the WH-1000XM6 headphones are worth every penny and that they are the best headset you have ever worn. That kind of feedback is incredibly rewarding for our design and engineering teams.

      We work hard to ensure the combination of industry-leading noise cancellation and premium sound quality truly delivers an unparalleled listening experience, and it's wonderful to know we’ve achieved that for you.

      Thank you again for choosing Sony and for sharing your enthusiasm!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling without sounding like you are under water. Perfect for focusing on work. Sound is great, with multi device switching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBAnthony, we are truly wonderful to know that you are experiencing the excellent noise canceling features of the WH-1000XM6. With its ability to block out distractions, you can focus seamlessly on your work. Plus, the sound quality is exceptional and the multi-device switching allows for effortless connectivity.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Great When They Work Correctly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware potential buyers, the Sony xm6 headphones work great while not broken. Unfortunately they break way too easily. For reference, I have bought the previous 3 headphones in this series (xm4, xm5, xm6). All have broken within a year and a half, and these broke in 4 months. As some have mentioned, these headphones can get pretty warm, which can obviously lead to sweating a bit, especially in warm areas. In just 4 months, whenever it gets remotely hot out, or I sweat even a little, there is a crackling sound when using the noise cancelling in the right earpad. I've found out it was condensation building up in the headphones that caused it. Sony support is even worse. Their text support is nearly non-functional, with agents randomly ending chats, making it nearly impossible to get through one fully. Call support isn't much better, as I was told I would have to send the headphones in for them to "determine" if the pair was truly defective to get a new pair sent, a process that could "take 2-3 weeks" according to Sony support. I work from home, so having no sound for that long a time is not possible for me. Of course I could buy a cheap pair of stand in headphones, but the point is that a 450 dollar pair of headphones should last longer than 4 months. I've had similar issues with previous models as well. TLDR: Great when they work, but the fragility of these headphones make it hard to recommend for the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James,

      Thank you for being a loyal Sony fan and for sharing your experience with the WH-1000XM6. We truly appreciate your feedback regarding the comfort and temperature of the ear pads, as well as your detailed honest input regarding your experience with our support teams. This information is invaluable as we strive to improve both our products and our service.

      We understand how essential your headphones are for your work-from-home setup, and we would like to personally evaluate your case to better understand the issues you've encountered. We want to make sure we find the best possible path forward for you.

      Please email the following information to socialsupport@am.sony.com so our specialized team can assist you directly:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue/Concern:

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding headphones I have ever had. Worth the money spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChaseP,

      We're thrilled to hear you're loving the sound quality of your WH-1000XM6 headphones and that you feel they are worth the investment—It's great to know our products are successfully delivering a high-quality listening experience!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Forman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphones. There the best, i love there sound ans bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your enthusiastic review, JorgeR!

      We are absolutely thrilled to hear that you love your new WH-1000XM6 headphones and that you think they're the best! It's fantastic to know that you are enjoying the premium sound and bass quality.

      Thank you again for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, first pair of Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, AntonioV!

      We’re thrilled to have you as a first-time Sony owner. It’s great to hear your WH-1000XM6 headphones are making such a strong first impression!

      Welcome to the family and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony m6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality, best sound, good job sony. I love my sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DavidC!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones! Knowing that you recognize the best quality and best sound is a wonderful compliment to our team.

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound quallity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, very good upgrade from the mx4’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, Tommy.

      We are so pleased to hear that you are enjoying the sound quality of your new WH-1000XM6 headphones and that you consider them a very good upgrade from your previous WH-1000XM4 headphones. It's rewarding to know that we continue to deliver a high-quality listening experience for our loyal customers.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cancellation noise. I recommend using it when you travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AlejandroE!

      We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.

      Thank you for choosing Sony and for the high recommendation!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great !the sounds is crisp clean .. the sound canceling is great ..overall i totally recommend this product! 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Animal180!
      Thank you so much for your wonderful feedback! It brings us great joy to hear that you are enjoying the WH-1000XM6 headphones. Their impressive noise-canceling feature and exceptional sound quality truly elevate the listening experience. We appreciate your recommendation and hope you continue to enjoy your music with these fantastic headphones!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these!! They work great!! Love the noise cancelling, sound quality, and love the "out of ear" experience!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback, gyrlee22! It is truly wonderful to know how much you love your WH-1000XM6 headphones.

      We designed these headphones with industry-leading noise cancellation and advanced audio technology to provide an immersive listening experience with exceptional sound quality. It's rewarding to hear that you are enjoying both the deep quiet and the innovative "out of ear" experience. Our goal is to make listening to your favorite content as seamless and enjoyable as possible, whether you're tuning into your surroundings or getting lost in the music.

      We appreciate you choosing Sony and sharing your positive experience with us! We hope you continue to enjoy your new headphones.

      Best regards,
      Gus Sony Social Media Team Sony_US