Customer Ratings & Reviews
- Model:
- WH1000XM6/S
- SKU:
- 6620466
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.
This summary was generated by AI based on customer reviews.
Best Wireless Headphones for Most
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are looking audiophile level sound for wireless headphones (Bowers or Mark Levinson) you won't find comperable headphones at this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your thoughtful review and fair comparison, BenM. We appreciate your recognition of the WH-1000XM6 as an outstanding choice in its price segment. While brands like Bowers & Wilkins and Mark Levinson target the audiophile market, the WH-1000XM6 stands out by providing exceptional balance of industry-leading noise cancellation, sound quality, and smart features, all at a more accessible price point. For many listeners, the combination of comfort, advanced technology, and overall listening experience offered by the WH-1000XM6 makes it a standout option among premium wireless headphones.
Thanks for choosing Sony!
Gus,
Sony North America Customer Support
- Pros mentioned:Sound qualityCons mentioned:Heat dissipation
Top tier noise reduction and Sony sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had Sony’s noise cancelling headphone before. I have used a couple units that I think would be considered direct competitors to this pair, but I think this one is unique enough to stand on its own without comparisons. The packaging is what I would expect in 2025, all paper, with a cool curved cover, I was able to open the box, take everything out and drop it all in the recycling. That’s the way it should be. Inside the box, you’ll find the lovely, compact case for the XM6 that has a little pocket for your cords and is also color-matched, classy. The headphone’s finishes feel quite nice and the hardware all feels sturdy- except for what I thought was too much twisting or flex on the headband. Right has a little red dot and left has blue, so easy, classic. The padding on the headband and earcups is quite soft, yet firm enough that they don’t break down under compression. The outer finish likes to catch little marks every time I let the cups touch each other, but the little marks wipe off easily. I have a big head, so it’s often a gamble when ordering headphones that I have not been into the store to try on. This time I did not need to worry about fit; they go right on and seem to have more room for larger head people or letting the headband rest around your neck when you are not listening. The fit is not like any other over-ears I’ve worn. They fit very close on the ears, the fabric touches on mine, but it’s not noticeable. The headband has an arc to it and the whole array sits close on the ears and head. It seems the twist/flex on the headband is helpful for fitting the cans, adding a little more adjustment flexibility. There is very little inertia that might make them feel insecure when turning your head or walking. These headphones as well as their direct competitors are not waterproof in any way. The noise cancellation relies on microphones positioned around the outside of the earcups to listen to sound around you so it can apply “opposite” sounds, so your ears never hear most of the environmental noise around you. I can still hear incidental noises and voices, alarms, car horns, crosswalk signals… all the things you need to hear to be safe – the noise cancellation weeds out so much traffic noise it’s amazing. I was also amazed at how much background noise is just always present even when we think it’s quiet. Connectivity is excellent, I have had no trouble pairing or operating the headphones with Windows 11, Windows 10, an iPhone 16, iPhone 12 Pro, iPad, Android, and my Mac with no trouble at all. The sound quality is right there with what I would expect from Sony’s flagship headphones. First things first, to get the absolute best sound quality, I installed the app and went to the “System” section to disable “Connect to 2 devices simultaneously” – this allows the headphones Bluetooth radio run at it’s maximum bitrate. When I’m connected to 2 devices, the sound is very good, completely acceptable. When connected to just 1 device, there is a clear improvement in detail and airiness. With multipoint enabled, I did find some extremely demanding tracks like Florence & The Machine’s “Spectrum” will quickly show why the convenience of multipoint does have a cost in sound quality. Rumbling bass in Battlefield 2042, precision spatial positioning in movies and shows sounds great using the Cinema setting. When listening to “wall of sound” sort of songs, I found the exterior noise level does affect the sound quality- as the noise cancellation is working very hard, but this has only shown itself a couple of times. It’s quite well controlled and better than a big name competitor I’ve used. On reading about the 360 Reality surround feature, I thought I might be able to use it with any audio, but it seems to be limited to a few apps you have to install and use the content in there to enable the 360 Reality. I skipped it, I don’t need my new headphones to come with another monthly bill. Using the XM6 for a very long time, I will notice pressure points on the back of the earcups, but a little bit of adjustment of the headband toward the front or back of my head will make that better. I didn’t find them to be particularly hot to wear, but they are the warmest of the ones I’ve tried (they’re all hot). The Sony XM6 is my new daily driver, there are so many features and customizations with the app that these headphones are able to fill all of my needs with one pair. Recommended.
I would recommend this to a friend Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones just can’t tell how to turn the volume up on the headphones but I didn’t do any research
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenB,
We are thrilled to hear that you find the Sony WH-1000XM6 to be good headphones!
We can certainly help you with the volume control—you can use the touch control panel located on the exterior of the right earcup. To adjust the volume, simply swipe up or down with your finger across the panel.
For more details on how to use all the touch control functions, including playback and calls, please visit the guide below:
Touch Control Details: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001867598.html?search=volume%20
Thank you for choosing Sony!
Regards,
Dominick
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I love how I can customize my experience through the sound connect app and how seamless the experience is with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User338952,
Thank you for the amazing review! It brings us great joy to hear that you're loving the Sony WH-1000XM6 headphones. It's great to know that you're taking full advantage of the Sony | Headphones Connect app to customize your sound. We designed these headphones to provide a seamless and personalized experience, whether you're using the Adaptive Sound Control to automatically adjust to your surroundings or enjoying high-resolution audio thanks to LDAC support and our industry-leading noise cancellation.
Thank you for choosing Sony!
Best regards,
Dominick
Sony XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my sony xm6. I upgraded from sony xm4 and love the upgrade. I tried Bose Quiet Comfort and Beats Studio Pros but they do not compare. Sony is a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Spuds,
Thank you so much for taking the time to share your positive experience with the Sony WH-1000XM6! We're thrilled to hear that you've made the upgrade from the WH-1000XM4 and are enjoying the enhanced features and sound quality.
We appreciate your loyalty to the Sony brand and are glad that you found our headphones to be superior to others you've tried. Thank you for choosing Sony!
Best regards,
-Fred
Outstanding headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the new Sony XM10006 abd let me say they are outstanding and highly recommended to purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Flan1208,
Thanks for this fantastic feedback! It's great to hear that you're so happy with your new WH-1000XM6 headphones.
Your review is a perfect, concise summary of what makes these headphones so good. The "outstanding" performance is exactly what we aim for, and it's clear you're experiencing the top-tier sound quality and noise cancellation they're known for.
Your recommendation is highly valuable to other people considering a premium pair of headphones. We're confident that your experience will be consistent and you'll continue to enjoy them for a long time.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
the best headphones everrr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is by far the best headphones I have used . I am happy
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, PatriciaAm!
We are absolutely delighted to hear that you feel your WH-1000XM6 headphones are by far the best you have ever used! Your happiness is our top priority.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Best Headphones I Have Ever Used
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for a friend who is obsessed with music and hos review is “best headphones I have ever used”
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nicole,
Thank you for choosing Sony!
We're thrilled to hear that your friend is loving the WH-1000XM6 headphones. It's always wonderful to gift something that brings so much joy, especially to a music enthusiast! Their review really highlights the quality and performance of these headphones.
Best regards,
-Fred
Big investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but for sound quilts it’s alright.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HumbertoL,
Thank you for sharing your thoughts on the WH-1000XM6! We're happy you consider them "Good headphones" overall.
About the sound quality, you can customize it to be exactly what you like using the Sony | Sound Connect app.
Here are the simplest things you can do right now to make the sound better:
-Go into the app and look for the Equalizer settings. You can play around with the sliders to change how the music sounds.
-Inside the app, find the setting called DSEE Extreme. This feature uses our smart technology to try and make compressed music sound closer to high resolution audio. It can really add detail and a sense of space to the music.
-In the app's system settings, make sure the "Bluetooth Connection Quality" is set to "Prioritize Sound Quality" instead of "Prioritize Stable Connection." This allows the headphones to use better streaming formats like LDAC for clearer audio (if your phone supports it).
Give those a try!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Love them!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ANC is solid, you just need to make sure that you get a good clamp on your head. They smudge a litle bit, biggest complaint
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your feedback on the WH-1000XM6, LeoB. We're glad to hear that you're enjoying the active noise cancellation feature. Your comments regarding the fit are appreciated—achieving the best sound and ANC performance does often depend on adjusting the headband for a secure and comfortable fit.
We also understand your concern about smudging. The materials used are selected for comfort and audio quality, but they can sometimes show fingerprints or marks. To help minimize this, we recommend gently wiping the headphones with a soft, dry cloth. If you need further tips or support, please don't hesitate to reach out to our customer support team.
Your input is valuable and helps us continue to improve our products and user experience.
Thanks for choosing Sony!
Gus,
Sony North America Customer Support
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful BT and wired headphones! Best I've ever used!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adler,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying the WH-1000XM6 headphones both wirelessly and wired. It’s great to know they stand out as the best you’ve ever used. Thank you for sharing your positive experience with us!
Best regards,
-Fred
Sony xm6
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and they really enjoyed every part of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiuL,
Thank you so much for the 5-star review! It brings us great joy to hear that the Sony WH-1000XM6 headphones were a hit and that the recipient is enjoying them. We really appreciate you choosing Sony for such a special gift!
Regards,
Dominick
Upgrade from XM2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good, a little snug on the ears but livable for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrChuckWagon,
Thank you for choosing Sony!
It makes us really happy to hear that you are overall content with the WH1000XM6 headphones. We appreciate your feedback regarding the fit and are glad to know it remains comfortable for you. Thank you for sharing your experience.
Best regards,
-Fred
Sony XM6 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I've had the xm4, xm5, and now the xm6 and it is a huge improvement. Great experience purchasing from BestBuy as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Masaki,
Thank you for choosing Sony!
We're beyond pleased to hear you're finding your WH-1000XM6 headphones to be a huge improvement! It's fantastic that you've experienced the evolution through the XM4 and XM5 models, and we're so glad you had a great purchasing experience at Best Buy too. We trust that you will enjoy your new headphones for many years to come!
Best regards,
-Fred
Best Over the Ear Headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, ANC one of the best. Clarity even better than the XM5s. Had some trouble with the AUX port but got it sorted out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Anonymous,
Thanks for these fantastic five stars!
We're thrilled to hear you're enjoying the ANC (Active Noise Cancellation) and that you're experiencing even better clarity than with the XM5s. Our engineers work tirelessly to push the boundaries of audio technology!
We also appreciate you mentioning that you had some initial trouble with the AUX port but got it sorted out. We're glad it's working for you now, and if you ever encounter any further issues or have questions, please don't hesitate to reach out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony!
Sincerely,
Jenn.
The best headphone money can buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have bose QC Ultra and airpods max this is the best without any doubt
I would recommend this to a friendGreat Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing quality and sound. My girlfriend loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MaynardC!
We're thrilled to hear that you and your girlfriend are enjoying the amazing quality and sound of the WH-1000XM6 headphones. We design our premium headphones to deliver an unparalleled listening experience, so knowing that they are a hit is rewarding!
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful worth the money and easy to use. I use for the gym and everyday usage
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LazaraCV,
Thanks for that wonderful 5-star review! We're so happy to hear that you find the WH-1000XM6 headphones to be worth the investment and so easy to use for your gym and daily routines. The Adaptive Sound Control feature is what makes them so versatile, automatically adjusting the ambient sound settings based on your location and activity, so you can enjoy the perfect sound experience wherever your day takes you.
Thanks for choosing Sony, and have a fantastic day!
DiegoV
Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones by far not even close………….:.::
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Abel1623,
Thank you for choosing Sony!
It makes us really happy to hear that you love your new WH1000XM6 headphones! We're so glad they're living up to your expectations and providing the sound quality you were looking for. Thanks for the fantastic review!
Best regards,
-Fred
Great pair of headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly really great pair of headphones, but one downside is that the black color will be a finger magnet.
I would recommend this to a friend