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Customer Ratings & Reviews

$48.00
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Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2285 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,285 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    "Bang for your buck" as they say

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is quite impressive. Comfortable and very nice sound quality. Not noise cancelling. Quality of phone calls is great on my end, but have gotten feedback that my background noise is loud from those on the other end. Not sure if there is a setting to help with that. I think quality for cost is excellent and I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    the best ever just buy them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones I've ever owned. I literally don’t feel them in after a few songs they are so comfortable, the audio is beautiful, I haven’t charged them since i bought them a month ago and the battery is at 70% still, the pairing is fast and unpairing is just as fast, they will auto disconnect after a while in inactivity which is perfect if you fall asleep, bro just buy them you will not be disappointed at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user398275, Thanks for sharing your experience with the Sony XH520 wireless headphones. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent product for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound; easy to use; comfortable on ears; excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality listening, easy to use. Comfortable to wear. Person on the other end of calls can actual hear your surroundings. Would like the charge to last longer, because I maybe on the phone for longer than usually times. I like these because earbuds don't fit in my ears well and I dont like ear pieces you need place and adjust around your ear. 5 star.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pleasant2,

      Fabulous! We are truly delighted to know your satisfaction with the exceptional sound quality, very comfortable fit design, ease of use, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts forever, good sound. Comfortable on the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimchiT,

      Thanks for commenting! You've made a great choice! We are extremely pleased to know your satisfaction with the exceptional sound quality, long-lasting battery life, and very comfortable fit design of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable budget headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice for a pair of entry level headphones. Keep in mind that they are not noise canceling or anything like that. When listening at medium to lower volume levels you can hear sounds around you. I could hear my wife talking to me at lower volume levels without too much trouble. I did like that you can easily pair them to multiple devices. I had them paired to my iPhone and then paired them with my iPad without any trouble. Making calls with them worked fine. I could hear the other person just fine and they told me that the audio from them was ok. Not as good as the iPhone microphone, but not too bad. I logged into the Sony headphone app and there are a couple of nice features when doing that. The thing I liked best was the ability to use an equalizer. There are a bunch of built in profiles and there are a couple that you can set up yourself. If you are going to be wearing them for long periods of time, I found that they were very comfortable. They don't press on my ears too hard and they are not very heavy. So I was able to wear them for extended periods of time without any trouble, If you are looking for a budget pair of headphones, I would highly recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tyeske, Awesome! We are so glad to hear that you are happy with your new WHCH520! A listening experience just for you! Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    entering the shipping details was so easy and significant, the shipping was extremely fast and the quality of these headphones is amazing! definitely recommended. really enjoy the comfortability and sound quality on these Sony headphones plus the battery life is so good!really satisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user236071,
      That is awesome! Thank you for your purchase and for sharing your experience and your satisfaction with the product. We're very happy that the unit was shipped to you with no problem. This brings us joy knowing that you enjoyed using your new Sony WHCH520 headphone for its comfort, sound quality and battery life. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Excellent buy for the Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones are lightweight, comfortable, crystal clear through Bluetooth and most importantly they are priced appropriately. The Noise cancelling works better than most high end and they are easy to carry around and for working out, unlike air pods which constantly fall out of your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisMorgan,

      Thank you very much for sharing your amazing experience with the WH-CH520 Wireless Headphones! We are extremely pleased it suits your needs. Your assessment is spot on, these headphones were designed with people like you in mind. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable and works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They definitely serve their purpose and work well. They stay in place and work well in quieter environments. They don't block out much outside noise, so it gets a bit harder to hear if you're walking around in the city when it's busy. Good buy if you're looking for something that works and is still adorable. Sound quality seemed fine to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user965723, we're glad you like the looks and sound quality of our product! We understand your feedback regarding noise canceling of your SONY unit. This headset does not support noise canceling feature. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Best Suited for Voice, Not Music

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are no-frills, on-ear Bluetooth headphones. They come with a short USB C cable suitable for plugging into a PC or laptop to charge them. Although they say for iPhone and iPad, I was able to pair them with my Windows laptop, Android phone, and non-apple watch with no problems. The controls are simply an on/off/pair/answer button, sandwiched in between volume up/down buttons. Press the on/off button once to turn on/off/answer a call or press and hold to pair. It beeps when turning on/off, gives a message about battery level when turning on, and announces "pairing" when the button is held. I found it very easy to operate, change pairing to different devices, and answer calls. For what they're designed to do they worked well. As for audio quality, that is a different story. These headphones are okay for voice, but I would not buy them for listening to music, they lack depth. But oddly, they weren't bad for gaming on the game I like to play, which surprised me. Since I didn't like them for music, I didn't think I would like them for gaming, but they performed okay. Bottom line is I think these are good budget phones best suited for something like Zoom calls or phone calls. If you want dynamic sound with depth for music listening, get something more expensive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi uicc676,

      Thanks for commenting. We are thrilled to know your satisfaction with the ease of use and reasonable price of the WH-CH520 Wireless Headphones. We truly appreciate your input with the sound quality of the headphones. Sound quality usually differs from the source's signal and content that is playing. For low sound quality issue with our WH-CH520, we always recommend following the troubleshooting steps on these links:
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776831.html
      https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000777246.html

      Additionally, to ensure you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its volume to your liking.
      ref: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html?search=equalizer

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you so much for your purchase and for choosing Sony!

      Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good basic headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair of on ear headphones with a straight forward app. Pairing this set of headphones was super easy and the app is pretty basic offering the ability to make adjustments and save custom profiles. The build of the headphones is solid and the all black is kind of sleek looking. The ear foam is fairly comfortable however I did feel like they seemed to have pressure point type pain spots on my ear after extended amounts of time. These are great for shorter periods of time and do fit my 7 year old pretty well. I think these will be used for long car rides with my kids more than anything. These would probably be best for gaming or tablet use as the bass and clarity are lacking for a primary music pair. Podcasts and streaming TV sounded pretty clear thorough these. They charge quick and the battery life is what's expected, nothing crazy long. This is a nice option that doesn't break the bank but still offers some higher end options like the built in mic and the app with custom profiles. If you aren't looking for high end music quality and just need a good every day type use headphones then this would be an awesome option. This would also be good for kids who are ready to step up from the "kids size" or "kids style" plug and play type headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kat777, Awesome! We are so glad to hear that you are happy with the features and comfort of your new WHCH520! These headphones are designed for all-day comfort! Not only is the design stylish, but it’s also crafted with ease-of-use in mind. The lightweight build and swivel earcups gently slip on and off, while the adjustable headband, cushion and soft ear pads give you all-day comfort.

      Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-CH520 are a solid pair of budget headphones and prove that Sony is an audio brand capable of making some of the more impressive headphones you can buy today, as well as top afordable cans that won’t break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will,
      Awesome! Thank you for your honest opinion. We're glad that you appreciate our efforts to provide good audio quality headphones with reasonable price. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio book listener

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! These Sony headphones met my exact needs. I purchased them because I've recently gotten into audiobooks. The sound is very clear. It almost sounds like I am right there next to the reader. I highly recommend them. These headphones are also great for music!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CourtneyH, thank you for the five-star rating! We're thrilled to hear that our WHCH520 headphones are perfect for both your audiobooks and music. It's great to know the clarity and immersive sound are making such a difference in your listening experience. We appreciate your recommendation and hope you continue enjoying every moment with them! Thank you for choosing Sony! Best regards, -Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound, comfort, value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'Love this wireless headphone set. Great sound, comfort, control... and value.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something light and not too expensive. Well these are the perfect fit. Love them. Sound is good and the set is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for your buck headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones your can get for this low of a cost I would genuinely recommend these as a beats alternative they’re on par if not better at half the cost

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user145013, Great! We're glad that you are enjoying your new headphones. Your recommendation is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Overall poor design. Wouldn't buy them again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok audio quality for cheap headphones and good battery life. Somewhat comfortable considering I have large head. The main thing I don't like about them is the controls and audio responses are poorly designed. The on/off/connect noises are all barely unique string instruments. I'd rather have the extremely cheap things I've had in the past that call out in a horribly accented voice what it's doing. The buttons are hard to tell the difference by feel. There is also almost no indication they are on, the LED only blinks occasionally.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable and compact. Wish the middle button is more pop up a little so I can feel it when turning the power on/off without physically looking at it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Nice sound. Use them when listening to audio books or music when traveling. Or just relaxing at home. They are not noise canceling. My next pair will be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Walking774,

      Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Elis review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good i use them in class and while im hooping they fit well on my head and have great sound quality

    I would recommend this to a friend