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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,274 reviews
  • Rated 5 out of 5 stars

    Great headphones… and a decent price too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are getting a lot of use for this item! We hook it up to our tv…. We have had zero problems with it! Very happy with our purchase!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfecto earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it, he use it everyday, excellent sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello OsvaldoP,

      Thank you for choosing Sony!

      We're excited to hear that your son loves the WHCH520 and uses them every day. Knowing they bring excellent sound to his daily routine is wonderful to hear. Thank you for sharing this with us!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones with great sound and can’t beat the price either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RossR,

      We're delighted you're enjoying the great sound and feel the WH-CH520 headphones offer excellent value!

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veryyyyy nice headphones, sounds come through clear and precise I brought to use when walking or answering my phone in the car and they are superb. Would truly buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dawny64!
      It is fantastic to know you’re enjoying the clear and precise sound of the WH-CH520 headphones, especially for walking and taking calls in the car.

      These headphones are made to be light and easy to wear all day, and Bluetooth makes answering calls super simple wherever you are.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are an excellent choice. Everything works and connects as it should. For reference, these are for my 93 year old grandpa who also wears hearing aids. Five stars for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great! It has good quality and you can also use it to talk on the phone. It feels good and works great. You won’t be disappointed!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KAYTEX, we are really happy to hear that you're so pleased with your WH-CH520 headphones! It's fantastic to know that you're getting great sound quality and that they work so well for calls.

      We designed them to be comfortable for long listening sessions and to have a fantastic long battery life, so it's great to hear that they're a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good crisp sound at a good price. Not super loud, but does the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyD,

      We are very glad to hear that you are enjoying the crisp sound quality of your headphones. We appreciate your feedback regarding the volume levels, and we are pleased that they are performing well for your needs at a great price point.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear, effective, comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would purchase again. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaR,

      We're glad to hear you consider the WH-CH520 a great product with excellent sound! Your recommendation means a lot to us.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect and cost effective gift for teens

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Beats headphone and it started leaking sound , wanted something cheap and durable. This is a good buy for the price and features this model has I offer. Got a couple more as gifts for my nephew and niece as well. They love it . Great gift for Teens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbybuyer,
      Thank you so much for your purchase! We're really glad we were able to give you a great deal. This is definitely a great gift for your niece and nephew. Nice to know they love their new WHCH520 headphones. Your satisfaction with our product is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present for my daughter. She loves it. It’s light weight, it looks good and has a decent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Satisfactory Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is acceptable from these, but still not as good as similarly priced wired headphones. Would have been nice to have a 3.5mm jack as an option. Charging speeds are good . BT connection to phone and laptop work very well and better than expected. Buttons could use a little more texture better identify the desired function, Overall comfortable to wear, but have not used these in warmer weather.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    more or less

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're good headphones and the sound is okay, but air gets in them when you're outside running; they're not for exercising, they're for relaxing on the couch listening to music. The price it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base and treble on these headphones is great for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best choice ever !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, I am glad I made this purchase Sony always provides great quality . Light weight , clear sound it’s a great tool for your workout, a quick run , wireless makes it a Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use. Really good battery life. They aren't quite as snug as I would like. And the instructions lead you to believe you have to get an app to connect to bluetooth, but that does not seem to be true for all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, good value would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! She slept with them over her head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User224074,

      Thank you for choosing Sony!

      We're elated to hear that your daughter loves the WHCH520 headphones so much she even sleeps with them on. It’s wonderful to know they provide such comfort and enjoyment throughout the day and night.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and clarity are great. Hook up really easy

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Best purchase ever! I am so glad I got them and I love the easy connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LissetteA!
      Thanks so much for taking the time to share your feedback about your WH-CH520 headphones.
      We are really happy to hear that they were such a fantastic purchase for you and that you appreciate the easy connection.

      It's great that you've noticed the easy connection, which is thanks to our Fast Pair and Multi-point Connection features, letting you pair with your Android device instantly and connect to two devices at once.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global