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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,274 reviews
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the third time I have bought this Sony Headsets .My grandsons loved them. They lift weights ,run and walk in them. They wear them out. Finally one of of the headset soft ear piece will come off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KarenS!

      We’re honored to be your go-to choice for your grandsons! It sounds like they really put the WH-CH720N to the test with their active lifestyle. We're glad to know they enjoy using them for their workouts.

      Thank you for your loyalty and for choosing Sony again!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Easy to pair with phone. Great price and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Juat what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this! Great sound and lightweight. I needed something for watching TV so I dont wake my family i really enjoy the sound and feel of these. Since they are lightweight I feel very comfortable with the. On my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Fantastic! You've made a great choice! We are thrilled to know that it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very comfortable fit design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased headset for my grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets fits perfect. I bought for my grandson he loves being able to adjust to his headsize. He also loves the sound quality. Excellent buy for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sony headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound to them! Great taste in color as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, SusanM!

      We are delighted to hear that you love the sound of your WH-CH520 headphones and that you also appreciate the great taste in color! We take pride in combining quality audio performance with appealing design choices.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound and battery life is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're thinking about it, buy it. The battery life is amazing and the sound is wonderful. I've purchased another pair and will be purchasing another pair soon for a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 520 great headphones for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade to the sony 500. This 520 noise canceling is awsome and the sound quality is crisp, the fit also seems to be more snug which is a plus for when I'm using it while I'm doing activities that require bending.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gologic, we're glad you like our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made my mother-in-law happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For starters the sound quality of this is amazing! Best bang for you buck and it made an amazing gift for my mother-in-law. Thr color scheme was perfect and the size was perfect for her. Shes been listening with these non-stop!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nobadcoffee,

      Thank you for choosing Sony!

      We're delighted to learn that the WH-CH520 has surpassed your expectations in sound quality! It's wonderful to hear that it made such a perfect gift for your mother-in-law and that the color and size were ideal for her. We hope she continues to enjoy her listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, does not sound muffled while making phone calls, battery life is excellent. Once you walk out of range, or leave them some where, the headset will turn off automatically and the battery life will remain the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donnie,

      Thanks for commenting! We are extremely pleased to know your satisfaction with the superb performance of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Good sound quality and Bluetooth connection!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son. He says the work great and sound great. The connectivity is good, sometimes they connection shuts off. Other than that I do recommend them.I bought these on sale for a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarthaY, We are happy to hear that our WH-CH520 headphones work great for your son. You chose the best for him. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality of these. They are a great find. Worth the money spent on these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babymama,

      We're thrilled to hear you're loving the sound quality of your WH-CH520 headphones! It's great knowing they were a worthwhile investment for you.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for budget, good overall quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello HienV,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the great fit, quality, and sound of the WHCH520 headphones within your budget. Your feedback means a lot to us, and we're glad the product is delivering the value and experience you were looking for. Thank you for sharing your positive experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Inexpensive but sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life has been excellent thus far. I love the sound quality and the ease of connectivity and use. Seems like bang for every buck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, sounds great, battery lasts forever They are not noise canceling but if you just need a nice pair to wear at your desk or around the gym it will work fine. Only issue i have is they hurt my ears when i have my glasses one all together.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Romano, thank you for sharing your experience with the WHCH520 headphones! We are very glad to hear that you're enjoying their exceptional sound quality, impressive battery life, and easy setup. We truly appreciate your suggestion regarding the addition of a noise-cancelling function. We've dedicated significant effort to developing industry-leading noise cancellation technology, which we've incorporated into our latest headphone models. We also apologize for any discomfort caused by the WHCH520 design when wearing glasses. Your feedback is invaluable, and we'll certainly take it into account for future releases. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Connection sometimes faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to pair with a second device, but after a little work you can do it. Great sound, works for basic tasks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SARAI!
      We are really happy to hear that you’re enjoying the WH-CH520’s sound and everyday performance.

      For connecting to a second device, we recommend first clearing the Bluetooth pairing list on your headphones and then placing them back into pairing mode by holding the power button until the indicator starts flashing.
      From there, connect to the new device through its Bluetooth settings. This usually makes switching smoother and once paired, the headphones should reconnect more easily.

      For more details, please see this link. We've included extra information there that you might find useful. https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776851.html

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 5 stars because it works as advertised. No real issues and sound quality isn't bad. The kicker is they are probably the most affordable (+ reliable) on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound i’ve never had any headphones that are this good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony does good with headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid head phones, that sound good and are durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. Battery lasts a long time. Can not charge and use, but charges quickly Will buy again for a gift. Love them.

    I would recommend this to a friend