Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 10095806
Customer reviews
Rating 4.6 out of 5 stars with 2274 reviews
(2,274 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start with the fact that I am not tech savvy and I only go these to deter people from talking to me at the gym and to listen to audio books. They do not cancel ANY outside noise and figuring it if they are in or off is obnoxious. It takes me 2-3 attempts to turn them on and again to turn them off, the notification light doesn’t seem to light up or flash is a way that it makes sense. I might evenly catch on, but not exactly beginner user friendly.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KariW,
Thank you for considering Sony products.
We’re honored to hear that you selected the WH-CH520 headphones for your gym sessions and audiobook enjoyment. We apologize for any inconvenience you've experienced with the noise cancellation feature and the device's operation.
The WH-CH520 headphones do not include active noise cancellation (ANC). Instead, they offer passive noise isolation through their on-ear design, which may not fully block out external sounds, especially in noisy environments like gyms.
We understand that turning the headphones on and off can feel complicated and unintuitive, and we truly empathize with how this can impact your experience. To assist, we’ve included a helpful article that explains the correct method to power your headphones: https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776833.html
We hope this helps enhance your experience with the WH-CH520 headphones. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Rated 4 out of 5 stars
Bluetooth headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price for Really good headphones. Good battery life great sound
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Excellent purchase. It was just what I needed
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Maria!
We are delighted to hear that you found the WH-CH520 to be just what you needed and that you consider it an excellent purchase. We designed these headphones to provide a great listening experience for your everyday life, and it brings us great satisfaction to know that you're enjoying the sound.
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Great school headphone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for school easy to store and comfortable wired headphones
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loud, they don’t fall off while working out which is what I needed.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphone. Quality material, Quality sound and good battery life. 100% recommended
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM, Thank you for your awesome review! We are so glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! I just these for work and the quality is just as good as a higher priced set. The charge lasts too!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregTV, That's great! We're glad to hear that you are happy with this WH-CH520 Wireless Headphones. You can enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for work. They are comfortable to wear for hours & the battery lasts & lasts
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend Rated 5 out of 5 stars
Best headphones yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They came right in time. Noise canceling is best for my job. Thank you
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrittanyS,
It is most rewarding to hear that your new headphones arrived exactly when you needed them! We are delighted that the secure, comfortable fit is providing the isolation you need to stay focused and productive at your job. It is wonderful to know that the WH-CH520 is delivering the high-quality sound and reliability that helps your workday go by smoothly.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my daughtyer loves these headphones, very affordable and good sound quality.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Perfect size! Great price!!!!!!!!!!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable, nice battery and easy to use...
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Fantastic! We are so grateful to hear your satisfaction with the very comfortable fit design, ease of use, and long-lasting battery life of the WH-CH520 Wireless Headphones.
Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Loving on Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift and they loved them. They sound great and very lightweight!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend Rated 5 out of 5 stars
Sounds clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great got it for my daughter she 9 just right for her while not being too expensive
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LamarT!
Thank you for sharing your experience with the WH-CH520 headphones. We are delighted to hear that they are a perfect fit for your 9 year old daughter, offering both comfort and affordability.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great has good base. Only drawback is the headphone cups do not fold
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took them on a very long flight and were very comfortable to wear. The sound is amazing.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Solid Standard Wireless Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are easy to connect and operate. A decent product for the price.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Stefn,
Thank you for choosing Sony!
We're beyond pleased to hear that the WH-CH520 headphones have been so easy for you to connect and operate. It's great to know they have exceeded your expectations in terms of simplicity and value for the price. Enjoy them for many more sessions!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Excellent sound!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound! Comfortable on the ears and fits my big head. I highly recommend these headphones!!!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyB,
Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-David
- Pros mentioned:Connectivity
Rated 5 out of 5 stars
Happy with my purchase:)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only do they look beautiful, they work really well. Ive had a previous pair for over a year and it still works exceptionally. Ive never had issues with connection or anything.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Cappuccino
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones with amazing price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using ch500 for four years now. It is still great and performs really good. There are tons of very expensive great headphones out there. But as a cheap headphone, 500 series from Sony are amazing. I bought 520 to replace my 500 and I can say this is much better than previous one. It uses higher quality material, it blocks ear better and it sounds much better. Definitely worth the money. I'd always trust Sony for audio products.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Telman, Amazing! We're pleased to hear you like everything about your Sony WH-CH520. The WH-CH520 is a great choice for an upgrade. These do not include active noise canceling, but they do passive noise isolation to block out decent amount of noise. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Jess












