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Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,274 reviews
  • Rated 5 out of 5 stars

    Sony Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good , solid earphones. I was able to catch on sale so i bought a pair for my home and office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, tvguy!

      We’re glad you were able to grab two pairs of the WH-CH520 while they were on sale. It sounds like you’ve got a solid setup for both home and the office! We're happy to hear they’re providing the reliable experience you were looking for.

      Thanks for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ok, for what I use them for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, I mainly use them to listen to shows while cleaning the house. They are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christina!
      Thanks so much for sharing your thoughts on the WH-CH520.
      We're really happy to hear they’re making your housework a bit more enjoyable!

      Thanks again for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pleasant sound, quality, and price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long-lasting battery, affordable, and...it's a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good price, works great. I got it for my wife and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi killerredwagon,

      Fantastic! We are so happy to hear your satisfaction with the amazing sound quality, reasonable price, and superb performance of our WH-CH520 Wireless Headphones. We are also thrilled that your wife loves it so much!

      With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Gift for Angel Tree Child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were bought for a child on our Angel tree. Im sure there were much appreciated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleM!
      Thank you for sharing your kind gesture with the WH-CH520 headphones. It is truly wonderful to know they were part of such a meaningful gift!

      Thanks for choosing Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the gym to listen to my pod casts. One of the best buys I've had at Best Buy! For the money you can't do better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarineMom,
      Thanks for your great feedback! We are immensely pleased to hear the WH-CH520 is the perfect choice for your gym sessions.

      Glad to know it’s been such a good buy for you!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of this and the kids liek them. I may get one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineO,

      We are ecstatic to learn that your kids are enjoying their headphones so much that you’ve already brought three pairs into your home!

      There is no better compliment than a repeat purchase, and we truly hope you decide to treat yourself to a pair as well. With up to 50 hours of battery life and a lightweight, comfortable design, they are perfect for keeping the whole family entertained throughout the week. It’s wonderful to know that our sound quality and ease of use have made such a positive impression on your household.

      Thank you for trusting Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bestbuy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing work and comfortable also nice cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Good a little small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has a long battery life and is very light weight but its a little small for my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, and not the expensive ones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted these for her birthday. She's had them a couple months now and doesn’t leave home without them. She lives them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MBean!
      We're happy to hear the WH-CH520 headphones were a great birthday gift.
      We are very glad to hear she loves them and they've become her must have item for when she leaves the house!

      These headphones are designed for all day listening with a long lasting battery that provides up to 50 hours of playback. They also include Multipoint Connection so she can pair them with two Bluetooth devices at once.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I didn't want to spend a lot but wanted some for versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadysonH,

      We are happy to hear that the WH-CH520 is providing the versatility you need at a great value. It is wonderful to know they are a perfect fit for your requirements.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony WH-CH520 Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality sound, for the price. Comfortable. An improvement from the previous version of this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA, nice! We're glad you like the sound quality and comfort of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 sounding. Well worth the cost imo. If i needed to id buy another pair of the same.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and clarity but discomfort for ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is little uncomfortable if wear for a while. The sound and clarity is great. Built in microphone works great. I like the product. If the product is more comfort to the ears, I think this will be a great product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value headphones. I use this when I go for a walk to listen to music and I use them in teams at work works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardA,
      Thanks so much for the feedback! It is fantastic to know that your WH-CH520 headphones are working out so well for you, whether you're out for a stroll or busy on a work call. We love hearing how they fit right into your daily routine.

      Thank you for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for my kids. Sound is great, and connect easily.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good durability and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. My kids love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for the gym everyday. Perfect for me. Sound and battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and fits well. Do wish they were a little bigger and had more bass, but can adjust both as needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaL, thank you for your positive feedback on the WH-CH520 headphones! We're delighted to hear that you find them comfortable and enjoy the sound quality.

      Thank you for sharing your concerns about size and bass. While we cannot alter the physical dimensions of our products, we truly value your feedback and will consider it for future designs. In the meantime, you can personalize and enhance your audio experience using the Sony | Headphones Connect app. This app enables you to customize your sound profile, including bass levels, switch between different sound quality modes, prioritize sound quality or connection stability, and adjust EQ settings to suit your preferences.

      If you have any further questions or need assistance with these settings, please feel free to reach out.
      Thanks for choosing Sony!
      Gus Sony_US