Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$68.00

Customer reviews

Rating 4.6 out of 5 stars with 2274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,274 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, they pair pretty easily and especially with the app that you can control the headphones with, I liked them. Will probably buy another for my mother

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Earphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery power and comfort. Would recommend this to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Garmin,

      Fabulous! We are extremely pleased to know your satisfaction with the very comfortable fit design and long-lasting battery life of the WH-CH520 Wireless Headphones. We truly appreciate your recommendation! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Price and Battery Life for the Kids!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale price, sound quality, and battery life are perfect for the kids!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReeseDawg We're glad that you like the sound and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    great product great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great price for a great product. My husband loves these so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BeeW,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones are a great fit for your husband. Knowing they bring enjoyment and value means a lot to us, and it motivates us to continue delivering quality products that make a difference in everyday moments.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Bluetooth headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy I enjoying bass sound I I recommend it to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, definitely not the worst. I bought them for a ‘tween who thinks they work just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MisterM,

      It is fantastic to know that these headphones are working out well and proving to be a reliable choice for their daily use.

      We designed the WH-CH520 to offer a balanced, high-quality audio experience with an emphasis on comfort and incredible battery life—up to 50 hours—making them an ideal option for younger users who are always on the go.

      Thank you for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, great sound and very comfortable. Great set of headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sportsdoc,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the amazing sound quality, very comfortable fit design, and reasonable price of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    It’s a vibe

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love mine! Great sound and battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for a good price I really like it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love these!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price! Long battery life which is awesome. I would recommend these headphones to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son happy with his headphones the quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Headphones

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for the price. It has good sounds and ita comfortable on the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry, Great! We're very happy to hear you like the excellent sound quality and comfortable fit of your Sony WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing !!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality battery life and design i like it so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YonasA, we're glad you like the sound quality, battery life and design of our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good quality sound, great materials

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jimenez9,

      Thank you for choosing Sony!

      It’s rewarding to hear that you’re enjoying the WHCH520 headphones and are impressed by both the sound quality and the materials. Knowing that these features stand out in your experience motivates us to continue delivering high-quality audio products. We hope your WHCH520 headphones keep enhancing your listening moments!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in a sale for a good price, very comfortable and the sound is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s does it’s job and sounds okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my favorite Sony headphone. It does its job but unless you live alone or don’t use public anything I was missing that noise cancellation

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lisa,

      Thank you for choosing Sony!

      We’re honored to hear your feedback on the WH-CH520 headphones and apologize for the inconvenience caused by the lack of noise cancellation. We appreciate your insights on how this affects your experience in various settings. Please be assured that we will forward your comments to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound and very easy to carry around. love how its lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TaylorE, We are glad that you now have an awesome pair of headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and dependable, very easy to pair with devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JSFe, we're glad you like our product. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality and price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for the Price! Good sound Quality and confortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beats,

      Amazing! You've made a great choice! We are thrilled to know that you are satisfied with the exceptional sound & quality, very comfortable fit design, and reasonable price of these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    No issues

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and at a distance. Battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jakshaq, We are glad that you like the sound quality and battery life of your Sony headphones. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thank you for choosing Sony! Vincent Sony_US