Customer Ratings & Reviews
- Model:
- WHCH520/B
- |
- SKU:
- 10095806
Customer reviews
Rating 4.6 out of 5 stars with 2280 reviews
(2,280 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WH-CH520 Wireless Headphone's sound quality, unbeatable battery life, and comfortable, lightweight design. Many appreciate the seamless wireless connectivity, excellent price, and easily adjustable fit. While the bass is also a positive for some, a few customers have noted concerns regarding volume clarity and compatibility with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I can sync with cell phone & my work phone. Nice listening sound.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Lightweight headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice light weight headset. It isnt as good at blocking out other noise, but works fine for us.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lilnugnug,
Thanks for sharing your review and experience with the WHCH520. We're glad that you like the weight of the headphones. Your feedback about outside noise is greatly appreciated. These headphones don't have a noise canceling function. To ensure that you are getting the most out of your headphones, please make sure you have downloaded the Sony Headphones Connect app. There you will find all sorts of tools like an equalizer to fine-tune your WH-CH520 and maximize its sound quality to your liking. You may find this link helpful:
https://helpguide.sony.net/mdr/2958/v1/en/contents/TP1000776844.html
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good compared to otger brands at the same price point.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Mr. Flores
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound is great, but the app is not user friendly, they could make is easier for seniors.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobbyF,
We are thrilled to know your satisfaction with the exceptional sound quality of the WH-CH520. We truly appreciate your input with the operation of the Sony Headphones Connect app, and we are sorry if you find it not user-friendly.
With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Producf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product. It is a must try . Please use it . I love it
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PriyankP, Thanks for the feedback. We're glad you like our product. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing SONY! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony did did not disappoint with these headphones.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice! We're also pleased to hear that you are satisfied with your purchase, Gbestbuy. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
OK for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound 5, comfort & control 3 Not secure enogh for workout use.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are good not very loud but nice anuff to hear!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KenyattaJ,
Thanks for reaching out. It’s great to hear that you’re enjoying the sound quality of your WH-CH520 headphones.
We really appreciate the feedback about the volume. To get a louder, fuller sound from your headphones, we highly recommend using the Sony | Sound Connect app. You can use the Equalizer settings to boost the volume levels and find a sound profile that hits a bit harder.
Give that a shot!
Thanks for considering Sony and sharing your feedback.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to replace an old pair. The sound is wonderful.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nicki757,
Amazing! You've made a great choice! We are happy to know your satisfaction with the exceptional sound quality of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Gets the job done. Haven’t had any issues
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound for the price. Highly recommend
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung43inch, Awesome! We are so glad to hear that you are happy with the sound quality of your new WHCH520 headphones! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good overeat for tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set for private tv listening . I can’t wear buds as they won’t stay in ears
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi scottxray,
That's fantastic! We are extremely pleased it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good at the price RANGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Got them to use at work during my breaks. Inexpensive but ok quality
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toast,
Thanks for commenting. We are glad to hear your satisfaction with the reasonable price of the WHCH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
If there's something we can do to help or you may need an information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones when paired with its Sony app. The battery life is amazing
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianC, We're so glad to hear your purchase went well and you are enjoying its incredible audio and amazing battery life. Good to know you're utilizing the built-in equalizer in the Sony Headphones Connect app. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent super great value for the price and Sony quality
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YeahMan,
Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the exceptional quality, reasonable price, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for purchasing our WH-CH520 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good deal.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works nice and the sound quality is very good.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sidhartha,
Fabulous! We are thrilled to know your satisfaction with the amazing sound quality and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced wireless headphones for traveling on a plane
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stevem,
You've made a great choice! We are so grateful to know your satisfaction with the reasonable price and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Cons mentioned:Compatibility
Rated 4 out of 5 stars
Good headphones for everyday
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but not compatible with play station.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Thanks for commenting. We are thrilled to know your satisfaction with the superb performance of the WHCH520. We are sorry if these headphones are not compatible with PlayStation. As an alternative, you can connect our WH-CH520 Wireless Headphones to your television via Bluetooth (the TV must support Bluetooth A2DP (Advanced Audio Distribution Profile) profile for wireless speakers and headphones connection) so you can get the audio from the PlayStation. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
Romeo
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good, wear them all the time.best for the price.
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texasiscooliguess, Awesome purchase! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Great for gym!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for gym as i didnt waanna spend much, work great and have long lasting battery!
This review is from Sony - WH-CH520 Wireless Headphone with Microphone - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cuzzy,
That's fantastic! We are extremely pleased it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.
Thank you very much for your purchase and for choosing Sony!
- Romeo












