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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2298 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,298 reviews
  • Rated 5 out of 5 stars

    I Can Hear Clearly Now………..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching online, reading various customer reviews, I purchasrd this over the ear headphone for my wife for use in the gym. She loves the big sound they produce, its ability to stay on her head while working as well as the price point. I would recommend this to a friend/family member.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gafu,

      We're so glad to hear that your Sony headphones are delivering big sound, staying comfortably in place for gym sessions, and offering excellent value—all earning a fantastic 5-star rating. It's great to know you would recommend them to friends and family. The secure fit and impressive audio really set your Sony headphones apart for active use.

      Thank you for choosing Sony—hope your day is as energetic and rewarding as your listening experience!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I have these headphone and love that. I can talk in the phone. Listen to my music and i never get any complaints from people i am talking to while i am using them!!!! I only have to charge them 1-2 times a week. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ShanteW,

      Thank you for choosing Sony!

      It brings us great joy to hear that you and your son are loving the WH-CH520 headphones—the clear call quality, seamless music listening, and impressive battery life needing just 1–2 charges a week all stand out. Enjoy many more great calls and listening sessions together.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Nice headphones. Buy them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these on a Black Friday sale. Very comfortable, great sound and easily connects to any device. Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brent,

      We are beyond pleased to hear that your new headphones are providing such a comfortable experience with great sound. It is wonderful to know that the easy connectivity across your devices has made them a product you would recommend to others!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for people with small ears and for people who want something small and with good quality. I love these so much and they have a great price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdgaromarO,
      Thanks for sharing your thoughts on the WH-CH520 headphones!
      It is most rewarding to hear that they are working out perfectly for you, especially with their small size and great quality.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sometimes I like to pretend I'm in a music video

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the sound! Feels good to wear and lasts a good long time for the battery. Highly recommend for music lovers, neurodivergent people like me and anyone who wants to invest in a solid pair of comfortable headphones! With these headphones the inner teen girl of a 2000's MV thrives. Get yourself a pair fr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the lovely review, AprilW!

      We are so happy to hear that your son is enjoying his new WH-CH520! It’s great to know he’s finding them comfortable and is enjoying the ease of the on-ear controls. We designed those buttons to be intuitive, so it's wonderful to hear they are a hit with him.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. They are comfortable and loud, and he loves the controls on the side of the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, AprilW!

      We’re so glad to hear your son is a fan of his new WH-CH520 in cappuccino! It’s great to know that the comfort and sound are hitting the mark, and that he’s finding the side controls easy to use. We put a lot of thought into making those buttons intuitive for everyday use.

      Thank you for choosing Sony for your son!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Also a birthday present.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I am writing to you, reviewing some headphones i bought for my little brother. He has hit the age of blasting music, and watching tiktok at max volume on his tv or tablet. For the sanity of my family I got him these. With some light coaching I got him to connect to everything through Bluetooth (hes 8) on his own. He rarely takes them off so I assume he likes them. Solid headphones for any non audiophiles, and the price is hard to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Sony headphone. comfortable enough, good clear sound that wont break the bank.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FujiguyLAX,

      We are happy to hear you're enjoying the clear sound and comfort of your new WH-CH520 headphones! It’s great to know they are providing such good value for your daily listening.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good fit for a five year old. Sound quality and connectivity were good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good sound. The headset is light weight and comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for first time headphone users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really great sound quality and a long battery life. For me, its perfect where it can get just loud enough to drown out background noise but not hurt my ears. Kinda bummed that i havent been able to connect it to my macbook yet tho.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent headphones overall, comfort is acceptabl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with these headphones and would buy again. The battery life is excellent, call quality is good, and durability is on par or better than similar JBL headphones I previously owned. Comfort starts good, but personally I find the on-ear style wears on me over time (and with glasses, they pinch my ears). While comparable to other on-ear phones, the cheapest wired Sony on-ears are actually more comfortable due to a looser tension on the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it very much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones, I find the battery life amazing with the sound quality of Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Customer!

      We are so happy to hear that you are enjoying your WH-CH520 headphones! It’s wonderful to know that the sound quality is meeting your expectations and that the battery life is standing out to you. We designed these to keep the music going for as long as possible, and we’re thrilled they are fitting into your lifestyle so well.

      Thank you for choosing Sony and for taking the time to share your feedback!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love the sound quality and battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A single charge certainly last longer than my previous Bluetooth headsets such as Jabra which have only a couple of hours of battery life. I also love that it has a built in microphone even though it doesn't have any protruding microphone arms. The sound quality is decent. I recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,
      Thanks so much for taking the time to share your feedback with us! We are thrilled to hear that you're loving the WH-CH520 headphones.

      It's fantastic that the long-lasting battery is a major plus for you and we're glad the built-in microphone is working well. We made sure to design them with clear voice pickup so you can take calls with no fuss.

      We really appreciate you recommending them and for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the most comfortable I have had - the sounds come through clearly and they connect with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear. Lasts a long time. They dont cancel noise as much as you would like but they are pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are thrilled that you're enjoying the comfort and battery life of your new WH-CH520 headphones! We designed them to be lightweight with a 50-hour battery life to keep you listening for days. While this model relies on passive noise isolation rather than active cancellation, it's great to hear they're still performing well for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Must buy headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! The sound quality is awesome and the battery seems to last forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Chris!

      We are so pleased to hear that you are enjoying the awesome sound quality of your WH-CH520 headphones. It is great to know that the battery life is standing out for you—we designed them to keep the music going for up to 50 hours, so we're glad they are keeping up with your needs!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Happy purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones and they fit comfortably over my ears. The one thing i haven't been able to test is the battery life but i suspect it will be just fine. All this for pretty cheap compared to other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. Very light and comfortable. Great sound. Perfect for a gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deraced,

      We’re so happy to hear these were a hit! It’s great to know the lightweight design and sound quality made them the perfect gift choice. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US