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Customer Ratings & Reviews

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Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2300 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,300 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lots of bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and the color is really cute, connection holds up just fine and there is an accompanying app for more functionality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SALI,

      We're so happy you're enjoying your WH-CH520 headphones! It's great to hear that you love the sound quality and the color, and that you're finding the connection reliable. We're also glad you're exploring the extra functionality in the app. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset/padding. Easy app user interface. Great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HDee!
      It is a truly pleasure to hear you're finding the WH-CH520 so comfortable, with its easy-to-use app and that the sound quality is hitting the mark. Thank you for taking the time to share your positive experience with us.

      We designed the WH-CH520 to be a perfect everyday companion, not only with its all-day comfort and great sound, but also with its incredible battery life; up to 50 hours of playback so you can listen longer without interruption.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good sound love the comfort love the long lasting battery level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, sound is good, and adjust well for a comfortable fit. Bought them to listen to e-books while mowing. Did not drowned out the loud sound well enough. Would purchase sound canceling in the future to use with loud machinery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is AMAZING !! I can literally go three days before charging it, they charge really quickly, they are super lightweight, comfortable, and just great for the price !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuadalupeM, Awesome! We're glad that you are enjoying the battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality. battery life is awesome. the material isn’t cheap and they aren’t as flimsy when they are connected at the ear cups

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy is my favorite store to go to.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is mines it clear and i enjoy it. Yes i have talk to friends ask were did i buy that from i said Best Buy. What you want its at best buy. The assistance is very friendly and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my sister to use for school and the gym, she loves them says the sound quality and the battery life is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuynh,
      It is most rewarding to hear that your sister is loving our WH-CH520 headphones and that she's been using them for school and the gym! It's great to hear that she's enjoying the sound and battery life.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and durability for a good price. Would definitely recommend to get the job done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wanted!
      We are immensely pleased to hear that you're so happy with your WH-CH520 headphones! It's truly rewarding to know that they're a great fit for you and that you appreciate their durability and sound quality.

      We designed the WH-CH520 with our Digital Sound Enhancement Engine (DSEE) to deliver rich, high-quality sound and an impressive battery life for all-day listening and it's awesome to know that's making a difference for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds great. Good microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Over the ear instead of the earmuff is far less sweaty. Sound is great and the microphone sound pickup is good. The Sony brand seems to help too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rounder! Thank you so much for your thoughtful review! We are truly honored to hear that you’re enjoying your WH-CH520 headphones. It’s fantastic to know that the over-ear design keeps you comfortable and we’re glad you appreciate the great sound quality and microphone performance.

      The WH-CH520 features long battery life and quick charging, making them perfect for your daily needs.

      We appreciate your support of the Sony brand and look forward to serving you again in the future!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tight on the head, but has good sound with no connection problems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cordless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and connectivity sound quality is pretty good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardM!
      Thanks for your feedback! We are delighted to hear that the WH-CH520’s ease of use, connectivity, and sound quality are standing out for you.

      This headphone model is built with user-friendly controls and reliable Bluetooth connection, delivering clear audio for your listening pleasure. Plus, it offers a lightweight design and impressive battery life to keep you going all day.

      Thank you for choosing Sony!
      Kind regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Get for kids

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love this product! Very durable and reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and are perfect for flying, listening to music wherever, and talking on the phone. They are light and outside noise is not heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apostolos!
      Thank you for sharing your experience with the WH-CH520 headphones. We are thrilled to hear that their comfort and noise isolation have enhanced your travel and daily activities!

      We appreciate you choosing Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good headphones for the discounted price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on discount and pretty standard audio quality for the price. Battery lasts for days too, and fits comfortably on my head. I used it on both phone and PC and the audio was a little wonky for PC, but great on phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NayeliM, thank you for taking the time to share your feedback! We are thrilled to hear that you found the WH-CH520 comfortable and appreciate its long-lasting battery life.

      For an enhanced audio experience on your PC, we recommend checking your audio settings to ensure the best performance. Sometimes, adjusting the equalizer or updating your sound drivers can make a significant difference.

      Thank you for choosing Sony and we hope you continue to enjoy your headphones!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worthfully

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price ,amazing sound and battery backup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!
      Thanks so much for taking the time to share your review on the WH-CH520 headphones!
      It brings us great joy to hear that you're satisfied with the amazing sound, battery backup, and overall value of the headphones.

      Beyond the features you mentioned, remember the WH-CH520 also offers Multipoint Connection for switching between two devices easily and Hands-free calling with Voice-Assistant compatibility for ultimate convenience on the go.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The real deal. Perfect headset for cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive read a lot of reviews for this and looked at the most expensive. These bad boys are the real deal. I purchase these a month ago and havent had any issues. I use them in the gym, grocery shopping, and walking my dog. The battery life is great as it keeps a charge for a long time. Ive went days without charging them and use them for hours, and hasn’t died. Compared to the other expensive headsets, the sound quality is exactly the same. Get them! You dont regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH - CH520 SSG Bel (Ret.)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system and easy to pair with any device via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life! Last over a month before even being 50%! Super comfortable as well, noise cancellation is excellent as well. 10/10 would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM, Wonderful! We're very happy to hear that you're enjoying your new Sony WHCH520. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth® devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headset for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. I use this for webex calls. The mic is clear and the folks on other side of webex can and comprehend what I say clearly. The headset is on the lighter side and has amazing bluetooth range and battery life. This headset is also compatible with the Sony app and one can use the app to change various presets. My only gripe is this being an over the ear set, there is a good deal of sound leakage and I can clearly hear my surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi b1503, We appreciate your feedback. Our WH-CH520 headphones are on-ear headphones. If you are planning for an upgrade in the future, we awesome over-ear that you may want to check out, such as the WH-XB910N, WH1000XM5, and WH1000XM4. Despite your concern, it's good to know that you still like your CH520. Our WHCH520 headphones allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US