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Customer Ratings & Reviews

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Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2300 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,301 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soft color, good sound, easy to use. batter can last long.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WEIMEIBestBuy!
      Thanks so much for sharing your positive feedback about the WH-CH520 headphones. We're truly grateful you took the time to tell us about your experience.
      We're delighted to hear you find the color subtle, the sound quality great and the overall experience simple.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well. I wanted to connect them to my tv and they do that well and have a large range of where i can go with them on. The work for phone calls and just about anything i need to do.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RebekahH,

      We are glad to hear the WH-CH520 is working well for your TV setup and phone calls. It is great to know that the wireless range and versatility are providing the convenience you need for your daily activities.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice little addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. These were purchased for my daughter to have something to listen to her ebooks as she roams around the house. Not recommended for gaming or noise cancelling but for great for normal music and ereader lovers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasMcvicker,

      We are really happy to hear that the WH-CH520 is the perfect companion for your daughter’s e-books and music as she moves around the house. We designed these headphones to be ultra-lightweight and comfortable for long sessions, with a battery life of up to 50 hours so she can keep listening without frequent charging. While this model focuses on high-quality audio through our DSEE™ technology rather than active noise cancellation, we are thrilled it provides the clarity and reliability needed for her favorite stories.

      Thank you for making Sony part of your family’s daily listening.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST HEADPHONES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones! Charge fast very loud speakers but doesn’t hurt your ears!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CollinD,

      We are thrilled to hear that you are enjoying your new WH-CH520 headphones! We appreciate your feedback regarding the fast charging and the comfortable fit of the speakers.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good and affordable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it both for inside and outside run. Connected to Apple Watch - working without issue. Lightweight, durable, long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Dmitry!

      We are thrilled to know that you are having an enjoyable listening experience with these headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, lightweight & durable design, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones, With good quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound , good brand. Very lightweight with a snug fit , perfect for travel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WH-CH520

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I was expecting to be, the sound quality is OK, and battery life is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BrandonT!

      We are so pleased to hear that the product exceeded your expectations! It's great to know that you are satisfied with the sound quality and that the good battery life is enhancing your experience. We design our products to be reliable and provide great value, so your feedback is very rewarding.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good sound quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 4 year old grandson. It’s light and he keeps it on. He uses them all the time. Great gift

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angelv,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH-CH520 headphones are a perfect fit for your grandson and that he enjoys wearing them so often. Knowing that our product is part of his daily moments is very rewarding. We appreciate you sharing this thoughtful gift choice with us.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. I use it continuously for 2-3 hours but do not feel any discomfort. The quality of sound is excellent and battery lasts more than expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rabin, Awesome! We're glad that you are enjoying the audio quality and battery life. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. With Digital Sound Enhancement Engine (DSEE) restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. You can even tailor music to your own taste with EQ settings on the Sony | Headphones Connect app, for a personalized listening experience. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    On ear headphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Lightweight, on ear headphone, sounds great, fits great, reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are sleek, light, have great battery, ample sound, and are all around great for the price. Highly recommend buying these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ejay, we're glad you like the design, battery and sound quality of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound & Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't know what much there is to say. After my previous beats headset was stolen, I decided to go with something a little less "expensive-looking" and I'm quite impressed. The sound quality is almost on par with the beats that I paid a lot more money for. The battery life is second to none. I recently was on a cross-country flight and this headset lasted from the time I passed through TSA until I made it to my destination.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Value > price for these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fiancée’s favorite headphones, great comfort and sound quality, good battery life too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony is always a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Chrismas present for my older daughter (21) she loves them. Still going strong 6 months later... clear sound, good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArikaS,

      Thanks for the 5-star rating! We're so happy to hear how much your daughter is loving the WHCH520 headphones! We hope they serve her well for years to come.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lightweight I am able to wear this while working out. Looks and feels nice. Beats beats

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NotSoAverageJoey,

      Thank you for choosing Sony!

      It's rewarding to hear that you're enjoying the lightweight feel and design of your WH-CH520 headphones. We're happy to know they're a great fit for your workouts and that you find them both comfortable and stylish. Thank you for sharing your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, very loud and good bass. Battery only needs charge every other day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaylonL,

      Thank you for the fantastic review! We're thrilled to hear that you're enjoying the sound quality and impressive battery life of your WH-CH520 headphones. Your feedback is greatly appreciated.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are decent for the price. I purchased them when they were on sale at almost half off. The only real complaint I had was that in order for me to use them on another device I had to totally unpair them for the current device. I like to be able to switch between devices without having to go through the pairing process. However, since these were really purchased for a specific device it's fine. The battery life is excellent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nwflgirl,

      We're glad to hear that you found the WH-CH520 headphones to be a decent value, especially since you caught them on sale, and that you are enjoying the excellent battery life! We appreciate your feedback regarding the multi-device switching process. While the WH-CH520 supports standard pairing, our premium headphone models, such as the WH-1000XM5, do offer simultaneous multipoint connectivity for seamless switching between devices. We are happy they are working well for their intended purpose!

      Thanks for choosing Sony. Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Very comfortable and clear sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones the sound is good, durable, comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product with good sound quality ii really loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJAYK!
      Thanks for the review! It brings us great satisfaction to hear how much you love your WH-CH520.

      These headphones offer a massive 50 hour battery life and Fast Pair for easy connection to your devices. They also support Multipoint Connection, allowing you to switch between two devices seamlessly.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany sony-global