Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$48.00
Save $20
Comp. Value: $68.00

Customer reviews

Rating 4.6 out of 5 stars with 2301 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,301 reviews
  • Rated 5 out of 5 stars

    Incredible for value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much. They're easy to set up and battery lasts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EBow!

      We are so happy to hear that your WH-CH520 headphones were easy to set up and that the battery life is meeting your needs. Delivering a seamless experience and long-lasting power is what we aim for!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and comfortable fit! For a very reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the price point

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer over-the-ear headphones vs in-ear headphones based overall comfort and fit. I was drawn to the Sony-WH-CH520 headphones based on the reviews that indicated they fit well for smaller heads. I also shave my head which makes a snug fit even tougher to get when working out at the gym. The reviews were spot-on, these fit much tighter, they stay on tightly even when running on the treadmill or when using various types of fitness equipment. These are not sound canceling and the sound quality is not as good as my Bose sound cancelling set that costs over twice as much but if they don't stay on and constantly slip, it doesn't matter how good they are. The Sony app does allow you to adjust the sound equalizer to your personal preferences. For the price point, the SONY's sound great and they are very comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Rlly good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones for the price and being Bluetooth ofc don’t be expecting anything insane it’s a very simple design but the quality is definitely impressive for the price and the battery is crazy it’s insanely good like no joke good headphones for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good too use on bike run or walk very light flexible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorB!
      We are thrilled to hear that your WH-CH520 is working out so well for your bikes, runs, and walks. It’s awesome that the lightweight design is keeping up with your active lifestyle!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones work really well ,they're comfortable ,easy to set up and use, and they look good too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaH!
      Thank you for your review of the WH-CH520 headphones. We are delighted to hear that you find them comfortable, easy to set up and stylish.

      These headphones offer clear, balanced sound with up to 30 hours of battery life for extended listening. Their lightweight design and intuitive controls make them perfect for everyday use, whether at home or on the go.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product works really good loud can’t hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitchM!
      Thanks for taking the time to leave us a review! We are thrilled to hear that your WH-CH520 is working so well for you and providing that loud, immersive sound you’re looking for. It’s awesome to know they are doing the job!

      Thank you for selecting Sony headphones!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Title

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, i like them a lot, they fit my small head. and delivery service through best buy was A+.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaireG!
      We are really happy to hear that your WH-CH520 headphones are a great fit for you and that the buying experience was so smooth. It’s awesome to know they are comfortable and getting plenty of use!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the price.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say it soulds better that the Beats I had few models ago. It can use an improvement in the design so it doesn't drop easily from your head when you bend but it is overall great. Battery lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great standard headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and don't buy a pair of beats. Very nice headphones a lot of bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean sound, decent bass, light weight and foldable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise reduction and flight satisfaction.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this products purposely to Use in air plane for long distance flights. It’s been very helpful and good . The sound quality is very excellent and noise reduction. The battery last for hours which gives maximum satisfaction thus fulfilling the reason I bought this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats headphones review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, the features are amazing especially noise cancellation feature, price is great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NaderK,

      We’re glad you love the sound and value of your WH-CH520, though we should clarify that this model features Noise Suppression for clear calls rather than Active Noise Cancellation (ANC). The quiet you're noticing is actually due to the high-quality physical seal of the ear pads. Thanks for choosing Sony!

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for someone who has trouble hearing the television clearly. Helps with charity & making out the words without sounding muffled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NormaD,

      Thank you for choosing Sony!

      We're honored to hear that the WHCH520 headphones are making a positive difference for you by enhancing TV clarity. Knowing they help you enjoy your favorite programs more fully truly motivates us. Thank you for sharing your experience!

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and Crispy sound. Comfortable to wear for a long time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear for long periods. They cancel almost all sounds around them. The out-of-the-box set up was simple. I'm very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    battery life!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life is the best use them every day all day and hasn’t changed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LyrelizR,

      Thank you for choosing Sony!

      We're honored to hear that the WH-CH520 headphones continue to deliver reliable battery life even with daily, all-day use. Your ongoing trust in our product is truly appreciated, and we’re committed to supporting your listening experience every step of the way.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself about a year ago. Sound is good, battery life is excellent. There is a slight tinniness when using them for phone calls. But, I use it primarly when I'm at the gym so that's not a large begative. I liked these so much that I purchaesed a 2nd one as a secret Santa gift for a child at my church.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value for money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable, great battery life , great price too... Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi baibokas1, We're glad that you like the sound, comfort, and battery life. Our WHCH520 allow you to enjoy high-quality sound all day long with up to 50 hours of battery life, stable connectivity, and enhanced call performance. They will make your music more natural with our Digital Sound Enhancement Engine (DSEE) which restores the harmonics and liveliness lost during typical music compression, for a more authentic performance. These are also 360 Reality Audio-compatible so you can fully immerse yourself in sound all around you. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are comfortable, attractive, and do the job. That works for me! And the price was right too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXVal!
      Thanks for sharing your thoughts with us! We really appreciate the feedback.
      It is most rewarding to hear that these WH-CH520 check all the boxes for you, from the way they look to how they fit. We’re glad the value and performance are exactly what you were looking for!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global