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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2302 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,302 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Basic wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: * Lightweight plastic design with a gentle grip, often seen as a drawback in pricier models, but considered a benefit in this budget-friendly pair. * Impressive sound quality. * Extended battery life, retaining 70% charge after weeks of regular use. * Strong Bluetooth connection with my phone. * Sony app offers EQ options, though the headphones function well without it. * Attractive blue color adds to the appeal. Negatives: * Absence of a 3.5mm jack, which seems like a reasonable inclusion at a $60 price point, even if a cable is not provided. * Lack of a physical battery indicator; while a voice prompt at startup provides an estimate, it's easy to miss, requiring app usage for an accurate battery percentage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, this headphones are very small and good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrendaC!
      Thank you for sharing your thoughts! We are really happy to hear that you enjoy the sound quality and compact size of the WH-CH520 headphones.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time. He lives the sound quality and I like the construction of this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jay1,

      Thank you for choosing Sony!

      It brings us great joy to hear that your son enjoys the sound quality of the WH-CH520 headphones and that you appreciate the product’s construction. Knowing that both the performance and durability resonate with your family means a lot to us. We sincerely value your feedback and support.

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    Amazing audio quality headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the better headsets that I have. I usually use earpieces, but when I started to use this headset, I really love the audio quality of it. The audio quality is more clearer than my earpiece. The battery life of the headset is also surprisingly good. Really enjoy using this headset, will definitely recommend to my friends in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. And noise reduction is great and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony quality - microphone is good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality sound, which is always superb. They're a little tight on my head but I have a big head. Ears definitely fully covered and sealed with these on. They connect very quickly over bluetooth. Microphone quality appears good, too (I asked my wife). I haven't worn them for a long period or taken them on a trip so so far. So after four hour-long uses, the headphones haven't even said they're at half-capacity yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GulliverFan, Awesome! We are glad to hear that you are enjoying your new WHCH520! With the WHCH520 you can stay powered up for days! With up to 50 hours of battery life, you can listen to your favorite music without worrying about running out of charge. And, if your headphones battery is running low, a 3-minute quick-charge can give you 1.5 hours of listening time. -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice product with low budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound qualityis good and headset was comfortable with low budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful review, RajeshAllam! We're thrilled to hear that you find the sound quality and comfort of the WH-CH520 headset impressive, especially considering the value it offers at a budget-friendly price.

      The WH-CH520 is designed to provide clear sound and a comfortable fit, making it ideal for extended listening sessions, whether you’re working or enjoying music on the go. If you have any further feedback or questions, please feel free to share.

      Thank you once again for your support and choosing us!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Son headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good ..not problem on conecct to my divice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the gym and traveling. I use them to listen to audio books, music and calls. Great battery life. They hold a good charge. Music sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, great Quality battery life last a long highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MelissaW,

      Thank you for choosing Sony!

      It's a truly pleasure to hear that you’re enjoying your WH-CH520 headphones and that the quality and long-lasting battery life have made a great impression. It means a lot to us that you highly recommend them. Enjoy your music!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing headphones for the price..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and wow, what amazing sounding headphones for the price. The battery life just keeps going, I dont think i've charged them once yet in the week i've owned them. You can actually tune the EQ with the Sony app as well which is great. These are worth 5 stars considering the price.. although if I had to ding these for anything, it would be the passive noise isolation is pretty bad and they clamp on your ears slightly too much for my liking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diversion,

      Thank you for the review. We're glad to hear that you like the sound quality, price point and battery performance of the headphones. High quality sound and comfortable, all-day listening in a wireless headphone. The WH-CH520 have an ultra-long battery life of up to 50 hours and a 3-minute quick charge gives you up to 1.5 hours of audio playback. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last long without charging about 3 days and sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is incredible. not noise canceling but they never claimed to be so its okay. the headphones are super sturdy and very comfortable for everyday, long periods of listening. also great for workouts, even running/cardio. you can download the app with the headphones to change the sound to have a clearer base or emphasize the vocals in a song.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarissa,

      Awesome! You've made a great choice! We are thrilled to know your satisfaction with the very comfortable fit design and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these headphones they were loud and they met her needs very well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, and the sound is great. The headphones have lasted for more than a year now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuliaR,

      We are thrilled to hear that your WH-CH520 headphones are still going strong after more than a year! We take pride in the durability of our products, and it’s wonderful that you’re still loving both the Cappuccino color and the sound quality.

      Thanks for choosing Sony.

      Best regards,

      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound sturdy and quiet. Long battery life charge 1x every 2 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second pair of headphones. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisbetG!
      Thank you for your feedback! We are really happy to hear that you’re enjoying your WH-CH520 headphones.

      Thanks for selecting Sony!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great price. Bass pretty good. Connectivity good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geed,

      Fantastic! We are very happy to know your satisfaction with the incredible sound quality, reasonable price, and stable & reliable Bluetooth connectivity of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great low end deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. My daughter loves to listen to her music and movies with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulA,

      It’s rewarding to hear that your daughter is enjoying her new headphones for both her music and movies! It is wonderful to know that the clear sound quality and the impressive battery life of up to 50 hours are providing her with hours of uninterrupted entertainment. We are also glad she can benefit from the lightweight design and swivel earcups, which make them comfortable for her to wear during long movie marathons or listening sessions.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound for the price. Bought them to replace a lost/stolen pair. My daughter loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello User737611,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-CH520 headphones deliver excellent sound and have become a favorite for your daughter. Knowing they continue to bring enjoyment means a lot to us.

      Best regards,
      -Fred sony-global