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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2302 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,302 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones- super comfortable and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cath,

      Thanks for the 5-star rating! We couldn't be happier to hear how much you're loving the WHCH520 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter uses them daily, no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorenzoV,

      We are truly heartened to learn that your daughter is enjoying her WH-CH520 headphones every single day! Providing a reliable, high-quality listening experience for daily use is exactly what we aimed for with this model.

      One of the reasons these are perfect for daily use is the incredible battery life of up to 50 hours. This ensures she can go through her entire week of school, hobbies, or relaxation without constantly needing to reach for a charging cable. Furthermore, the lightweight build and soft earpads make them comfortable for those long-duration sessions, while the Digital Sound Enhancement Engine (DSEE™) ensures that the music she loves sounds closer to the original recording quality.

      Thank you for trusting Sony to provide a great audio experience for your daughter.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very affordable, bought as a Christmas gift for my daughters and they love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MeaganD!

      We are so glad to hear your daughters love their Christmas gifts! It’s great to know the WH-CH520 is hitting the mark for them with great sound and affordability. With up to 50 hours of battery life, they should be perfect for all their favorite music and videos.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wrought the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. Is to connect to Bluetooth. Well made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great fit! Comfortable as well and is perfect for working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TLee,

      Thank you for your fantastic feedback on the WHCH520! We are truly honored to know that you find the quality, fit, and comfort perfect for your workout sessions. Your experience inspires us to keep providing top-notch products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My headphone experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones were great sound quality is just amazing, and hour long battery lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable to use during workouts or while cooking. Sound is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome headphones. I needed a certain price range. The sound is good. They fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful head phones for my grand daughter. She really enjoys being able to watch her movies and not disturb others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna!
      Thank you for sharing this lovely feedback about the WH-CH520 headphones.
      It is truly wonderful to know that your granddaughter is enjoying the headphones and can watch her movies without disturbing anyone.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to wear while I am working out. Easy to connect. Great quality. Long battery life. I bought this a year ago and consistently use it 3-5 a week and have only charged it once.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Head.phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great and Clear sound. Definitely a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS!
      Thank you for your feedback on the Sony WH-CH520 headphones. We are delighted to hear that you found them easy to set up and appreciated their clear sound quality.

      Thanks for selecting Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound good battery life light weight good buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, we're glad you like the sound quality and battery of our product! With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. Thank you very much for your purchase and for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good and Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price you pay. It is definitely a starter for your kid to learn how to appreciate things!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisB!
      Thanks for sharing that! It is truly wonderful to know that these WH-CH520 are helping your child learn to appreciate great sound.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Sony Cap Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean look, can never go wrong with a neutral color. Packaging was simple and not hard to open, and they were wrapped in a cloth like bag that I kept to hold them when not in use. Sound is great, the battery life is pretty awesome. I don't have to charge them all the time. I can go for a run and the battery life is still good. They were easy to connect with my phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your thoughtful feedback on the WH-CH520 headphones.

      We truly appreciate your insights, which showcase the strengths of the WH-CH520. If you have any questions or run into any issues, please don't hesitate to reach out to us. We’re more than happy to assist you!

      Thank you for choosing Sony!

      Best regards,
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect For My Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these just to watch TV late at night after my wife is asleep. They are exactly what I needed. They sound plenty good enough for my purposes, charge quickly, and a charge lasts a long time. In fact, I can't say how long because I've never allowed them to run out of power. Bottom line is that I am satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MDMiller,

      That's fantastic! You've made a great choice! We are extremely pleased to know that it suits your needs. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An affordable headset offers great clear audio for the price I use it for my kids

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, user323500!

      We're so glad the WH-CH520 is working out well for your kids. It’s wonderful to hear that the audio clarity is hitting the mark, especially at such an affordable price point. We designed these to be a reliable, everyday option, so it’s awesome to see them fitting perfectly into your family's routine.

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have been using this product since a long time still it gives a great battery backup, would definitely recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RC21,

      Thank you for choosing Sony!

      We're honored to hear that you’ve enjoyed using the WHCH520 headphones for so long and appreciate your kind words about the battery life. Your recommendation means a lot to us, and we're grateful to be part of your positive experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOOMIN!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound at an exceptional price! Clear, crisp and long battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by default its nerfed but if u hop into spotify or apple music and set the equalizer to your liking its able to distinguish even the faintest of what the production or instrumentals have to offer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for their size and price. Easy Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KonstantinM, thank you for the five-stars! We are really happy to hear you're enjoying the WHCH520 exceptional sound quality, their size, price and even the Bluetooth feature! Thank you for sharing this complete review and for choosing Sony! Best regards, -Jenn. Sony_US