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Customer reviews

Rating 4.6 out of 5 stars with 2303 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,303 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate.product. good sound quality and noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, MadhusudhanK!

      We’re so glad to hear you're enjoying the sound quality and the fit of your WH-CH520. It’s great to know they are providing a solid listening experience for you!

      Thanks for being part of the Sony family.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and quality is great. I had been looking for affordable and they are just what I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Sbuyer!

      We are so pleased to hear that you love the sound and quality of your WH-CH520 headphones! It's rewarding to know that they were the affordable and high-quality solution you were looking for.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    joyful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderous, joyful, versatile, excellent sound provided

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wyatt!
      Thanks so much for leaving such a kind review.
      It is truly wonderful to know that you are finding the WH-CH520 so versatile and that the sound quality is working out so well for you. We love hearing how much joy they bring to your daily listening!

      We appreciate you choosing Sony and happy 2026!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones have a good quality sound, I really recommend this. I use them every time that I go to the gym for 2 hours and don’t need to charge many times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, nice quality material and sound quality, excellent noise control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Avon,

      Thank you for choosing Sony!

      We're excited to hear that you appreciate the quality and sound of the WHCH520 headphones, along with the excellent noise control. Your recognition of these features encourages us to continue delivering products that enhance your listening experience. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good long life wireless headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly great and comfortable. I travel a lot and have used these on both domestic and international flights, long life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, great sound what else can i say get you one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierG,

      We are beyond pleased to hear that you are loving your new headphones and that the sound quality has made such a great impression. We truly appreciate the recommendation and your enthusiasm for the WH-CH520.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a little over a year, and they are still going strong. I like that an update allowed the headphones to be connected to other devices without needing to disconnect from another device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cmp25!
      It is immensely pleased to hear that your WH-CH520 headphones are still performing so well after a year.

      We appreciate your feedback on the multipoint connection feature, which is designed to make switching between devices effortless so you can keep listening to your music or take calls without any interruptions. We're so glad you're finding it useful.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My pink babies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love them. Easy to use and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, ChristinaA!

      We are so glad to hear that you are loving your new WH-CH520 headphones! It’s great to know that you're finding them easy to use and that the sound quality is delivering exactly what you need.

      With up to 50 hours of battery life, we hope they stay powered up for all your favorite playlists and podcasts. Don't forget, you can use the Sony | Headphones Connect app to customize that great sound even further with the equalizer settings!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Chic and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the packaging it's very secure and made it seem so VIP. I really like the sleek and simple design as well, perfect for anything I use it for. I'm obsessed with the color and the price as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrsKARSalas,

      Thank you for the wonderful 5-star review! We're so glad to hear that you love the packaging, sleek design, and color of your WH-CH520 headphones. It's great to know that the headphones are perfect for all your needs and that you're happy with the price. We truly appreciate your feedback and are thrilled to have you as a customer!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound. Easy setup. Stays on throughout gym use. Been using them daily for over a month and haven't charged them yet. Can be uncomfortable after extended use (1 hour+) if you wear thick glasses but that isn't uncommon for on ear headphones. Excellent value

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like it would have worked well. Good quality. Unfortunately, I couldn't use it with my cell phone. Had to return it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DoraM,

      Thank you for choosing Sony.

      It brings us great joy to hear you appreciated the quality of the WHCH520 headphones. We apologize for the inconvenience with compatibility—this is not up to the standards we strive for. Thank you for your feedback; we will share it with our Sony team as we work to improve our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Sound & Comfort at a Budget Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear audio, comfy fit, and awesome battery life!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are so underrated. I got them because 1. I kept losing my airpods and 2. My airpods were irritating my ears and causing acne in my ear dispite cleaning them regularly. I got these headphones on a deal for $40 and it was a steal. They’re comfortable, easy to keep track of, and the battery life is unbeatable. It tells you the battery percentage each time you turn them on and mine have never gone below 75% and I rarely charge them. I can also track the battery in the app that comes with the headphones! I’ve also left these on for multiple days straight by mistake and the battery still remains above 75%! Also, i’m listening to the enhanced/dramatized version of the ACOTAR series and it sounds incredible while im wearing these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the money sound great and very comfortable on ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Sony wireless headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the price. Comfortable to use. Good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarthikG,

      Fantastic! You've made a great choice! We are so grateful to know your satisfaction with the long-lasting battery life, reasonable price, very comfortable fit design, and superb performance of the WH-CH520 Wireless Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for purchasing our WH-CH520 and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, good sound quality. Would recommend for those who don’t like headphones that go in your ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aymud!
      Thanks so much for taking the time to share your feedback on the WH-CH520 headphones.
      We are delighted to hear that you are finding the sound quality great and that they are a good fit for you.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone quality is great and sound is incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RodolfoC!

      We are so happy to hear that you are enjoying your WH-CH520 headphones. It is wonderful to know that both the build quality and the incredible sound are meeting your expectations. We designed these to provide a premium listening experience in a comfortable, everyday design, and we’re delighted that you’re loving them.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great Headset at Excellent Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my special needs daughter who loves to listen to her music, her favorite music - morning, noon, night, at midnight, and hours in between. Usually one of three of her favorite songs, repeatedly, and as all of us in her family support her in her musical inclinations, this headset looked like it would work well for our favorite audiophile. Most headsets that I have purchased in the past have been child-sized, as many of the adult versions would not fit her head well. The cushions on the ears are very soft and thus far, she has worn and respected the headset well (meaning she hasn’t worn them for a short period of time and taken them off and tossed them somewhere). These are Bluetooth and connect easily to her iPad. I did have to download the Sony app onto her iPad, but I’m not sure if I really needed to do so for what purpose this headphone serves (no microphone used).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunni1Ib,

      That's awesome! You've made a great choice! We are thrilled to know that your daughter is having an enjoyable listening experience with our WH-CH520. We are also grateful to know your satisfaction with the exceptional sound quality, reasonable price, very comfortable fit design, reliable & stable Bluetooth connectivity, and superb performance of these Headphones. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Wireless Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work well. The only criticism is that the switches for functions are very hard to distinguish/find when the headphones are on the head. The on/off switch is very difficult to find and use; it requires prolonged pressure to activate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RexL,

      We are immensely pleased to hear that your WH-CH520 headphones are performing well for you! We truly appreciate your detailed feedback regarding the tactile feel of the control buttons. While we designed the physical buttons to maintain a sleek, minimalist profile, we understand that ease of use while wearing them is essential. Your input is invaluable as it helps us refine how we balance streamlined design with intuitive accessibility for future models.

      Thank you for making Sony part of your daily listening experience!

      Regards,
      Dominick sony-global