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Customer reviews

Rating 4.6 out of 5 stars with 2303 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,303 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and stylish budget headphones with noise cancellation and battery life that lasts decent for this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are an excellent choice. Everything works and connects as it should. For reference, these are for my 93 year old grandpa who also wears hearing aids. Five stars for this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. They have excellent sound and quality. You need an app to use them, but it is super easy to navigate. I would definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality is good , I have used for about 3 months. It works greatly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been using them for a weeks but i love the quality of sound, and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life between charges. Sounds is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Switching,

      Thank you for your positive comment on the Sony WH-CH520 headphones. We're glad to hear that you are enjoying the great battery life between charges and the impressive sound quality. The WH-CH520 headphones are designed to deliver high-quality sound with up to 50 hours of battery life, allowing you to enjoy your music and calls without frequent recharging. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect and cost effective gift for teens

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Beats headphone and it started leaking sound , wanted something cheap and durable. This is a good buy for the price and features this model has I offer. Got a couple more as gifts for my nephew and niece as well. They love it . Great gift for Teens

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bbybuyer,
      Thank you so much for your purchase! We're really glad we were able to give you a great deal. This is definitely a great gift for your niece and nephew. Nice to know they love their new WHCH520 headphones. Your satisfaction with our product is greatly appreciated. Enjoy high sound quality all day long. The WH-CH520 headphones with up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day. And for total convenience, these Bluetooth® headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connects to the right one automatically. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Nice and compact headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like its compact design. It feels durable. One thing I noticed is that the Bluetooth connection sometimes feels a bit more cumbersome to connect than I have experienced with other devices. Connecting to my mobile phone is relatively smooth. Connecting to my laptop is a hit or miss. Not sure why.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD!
      Thank you so much for sharing your feedback about the WH-CH520. We're really glad to hear you like its compact design and that it feels durable to you. At the same time, we’re sorry to hear you’ve had some trouble connecting to your laptop via Bluetooth.
      Sometimes, making sure your laptop’s Bluetooth drivers are up to date or removing and re-pairing the headphones can help improve the connection.

      If you continue to have any issues, please reach out to Sony Support using the contact information below.
      https://www.sony.net/support-contact

      Thanks for choosing Sony and sharing your feedback!
      Warm regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a present for my daughter. She loves it. It’s light weight, it looks good and has a decent sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best choice ever !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice, I am glad I made this purchase Sony always provides great quality . Light weight , clear sound it’s a great tool for your workout, a quick run , wireless makes it a Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony has done it again !

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones betore i traceled Europe for a month. The sound quality is AMAZING and the battery life is awesome. For reference , i bought them a week before my trip and I didnt have to charge them until the end of my trip.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcus,

      Fantastic! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and superb performance of the WH-CH520. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Basic Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use. Really good battery life. They aren't quite as snug as I would like. And the instructions lead you to believe you have to get an app to connect to bluetooth, but that does not seem to be true for all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item fir my 16 year old. They absolutely love it! When i speak with them on the phone, the microphone is amazing. I can hear clearly. That make me love these headphones, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Satisfactory Bluetooth Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is acceptable from these, but still not as good as similarly priced wired headphones. Would have been nice to have a 3.5mm jack as an option. Charging speeds are good . BT connection to phone and laptop work very well and better than expected. Buttons could use a little more texture better identify the desired function, Overall comfortable to wear, but have not used these in warmer weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves these. The sound is very clear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tarra!
      Thank you so much for taking the time to share your review of the WH-CH520 headphones! It brings us great joy to hear that your husband absolutely loves them and finds the sound quality to be very clear.
      We're thrilled that the WH-CH520 has been a fantastic fit for him!

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them. Very reliable and comfortable. Charges fast and compatible with various devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Madden,

      It is most rewarding to hear that you are enjoying the Sony WH-CH520 headphones!

      We designed them to be reliable, comfortable for long listening sessions, and highly versatile across various devices, so we are thrilled that those core qualities are making your experience so positive.

      Thank you for choosing Sony and for sharing your review!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price! I purchased to listen to music on my phone. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, solid sound quality and good volume control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avon,

      Thank you for your 5-star review! We are thrilled to hear that you are enjoying the solid sound quality and the volume control features of your Sony WHCH520 headphones. We strive to offer a great listening experience, and your feedback confirms we are succeeding!

      Thank you for choosing Sony.

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veryyyyy nice headphones, sounds come through clear and precise I brought to use when walking or answering my phone in the car and they are superb. Would truly buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dawny64!
      It is fantastic to know you’re enjoying the clear and precise sound of the WH-CH520 headphones, especially for walking and taking calls in the car.

      These headphones are made to be light and easy to wear all day, and Bluetooth makes answering calls super simple wherever you are.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Juat what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this! Great sound and lightweight. I needed something for watching TV so I dont wake my family i really enjoy the sound and feel of these. Since they are lightweight I feel very comfortable with the. On my ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuyer,

      Fantastic! You've made a great choice! We are thrilled to know that it suits your needs and expectations. With the WH-CH520 headphones, you will enjoy high sound quality all day long. With up to 50 hours of battery life, stable connectivity, very comfortable fit design, and enhanced call performance, meet the demands of your day.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US